• Responsible for designing, building, and governing enterprise grade APIs and event driven integration services • Support production operations through incident and problem management • Collaborate with Agile Program Managers, Product Managers, and Business Systems Analysts to translate stakeholder requirements • Lead the design and development of RESTful APIs using Java and Boomi/Spring Boot • Design and implement scalable event driven architectures leveraging Kafka or Event Hubs • Enforce standards for API design, security, versioning, and schema evolution • Ensure resilience, scalability, and production readiness of applications and services • Hands-on development and review of ETL/ELT pipelines and Snowflake integrations • Participate in Agile teams, delivering application design, coding, code reviews, testing, and status reporting • Proactively identify, track, and mitigate engineering risks, managing dependencies and cross team issues • Mentor engineers and lead technical design discussions and code reviews

• Leading Business Solutions Engineering, setting direction, priorities, and delivering high-impact transformation initiatives • Building deep partnerships with leaders across Finance, People, Legal, GTM and more to uncover and solve complex operational challenges • Driving end-to-end solution delivery — from discovery and design through to production-grade implementation • Coaching and growing a multidisciplinary engineering team, uplifting standards and ways of working • Identifying reusable components (APIs, integrations, automation patterns) and partnering with AI & Automation Platform teams to scale them • Pioneering pragmatic AI adoption, helping teams leverage LLMs and automation effectively • Hiring and developing exceptional engineering talent while contributing to Canva-wide hiring efforts

• Lead technical discovery conversations to understand client business processes, integration challenges, and automation goals • Deliver tailored product demonstrations and present solution recommendations aligned with client needs • Design integration architectures, workflows, and system connectivity strategies using Celigo or similar iPaaS platforms • Create functional specifications, field mappings, transformation logic, and technical documentation for implementation teams • Act as the primary functional advisor between clients and development teams during project execution • Coordinate User Acceptance Testing (UAT), including test scenarios, defect tracking, and validation processes • Support implementations through deployment, go-live, and post-launch hypercare activities • Train and educate clients on platform capabilities, best practices, and integration management • Collaborate closely with Sales, Delivery, and Support teams to ensure successful project outcomes and customer satisfaction • Identify opportunities for platform expansion, additional integrations, and long-term customer growth

• Engage with Pharmaceutical Marketers and their Agency partners to understand brand goals, timelines, and success metrics • Support the Sellers and drive positive sales outcomes by using your expertise and influence to educate customers on the value of the Vumedi platform • Translate client objectives into structured campaign recommendations, including targeting strategy, content mix, and measurement plans • Manage proposal development and revisions, pricing alignment, and stakeholder feedback • Support RFP responses and new business pitches • Partner closely with Sales, Customer Success, Product, Education and Delivery teams to ensure timely and accurate program launches • Create and communicate solutions and strategies, that are both written and verbal, to audiences at the highest level within our customers’ organizations • Understand the detail behind the Vumedi platform and present our custom solutions in a manner that elevates us as trusted advisors • Understand digital marketing trends, and bring innovative ideas and solutions to both Vumedi and customers alike • Contribute to an ongoing knowledge base to help internal stakeholders understand how our product is perceived and positioned in the market • Lead and participate in the delivery of workshops, best practice overviews, and educational sessions to existing customers.