• Test client’s systems against specific manual and assistive technology tools. • Enter test results into Level Access’s Accessibility Management Platform (AMP). • Provide realistic technical guidance to clients. • Work with the client to determine the boundaries of the testing environment by identifying components found in their system. • Deliver testing results to the client while participating in conference calls and follow-up discussions to improve accessibility and usability.

• Responsible for coordination and implementation of daily processes related to IFP Risk Adjustment programs • Liaising with the Initial Validation Audit Entity to ensure compliant, efficient, and successful audit processes • Coordinating with Quality Mgmt to effectively and compliantly execute daily RA program operations • Participating in coding reviews of medical documentation for RA programs • Communication and reporting of daily productivity and risks associated with IFP RADV audits

The Credit Underwriter is a developing professional role which integrates in-depth specialty knowledge with a solid understanding of industry standards and practices; demonstrates good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams. Responsibilities: - Reviews/re-underwrites pre-funded and post-closing files for credit quality, data integrity, and adherence to CMI credit policy and investor guidelines. - Provides feedback /recommendations via written management summaries on all loans reviewed. - Working with the business and identifies training needs and provide detailed analysis on any trends identified. - Identifies and document policy/process variations and work with Operations to provide both written and verbal feedback, and training/mentoring opportunities - as needed. - Interfaces directly with all levels of internal originations and credit policy staff, as well as external customers (Correspondent lenders) to maintain excellent customer service while ensuring the quality/integrity of loans purchased/underwritten by CMI. - Assesses the level of risk associated with each loan on a transactional basis, forwarding referrals, as necessary, to the Fraud Prevention and Investigation Unit, Vendor or Collateral Risk Management, as well as the Repurchase unit. - Interfaces with Risk Management, Originations and/or Credit Policy staff, when applicable, or directed to resolve issues. - Performs other duties and functions as assigned. - Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: - 5-8 years related experience - Conventional underwriting experience. FHA/VA designation required. - Thorough knowledge of CMI underwriting policy, as well as agency and secondary market underwriting and document requirements. - Excellent written and oral communication skills, and ability to communicate at all levels - Thorough knowledge of credit scoring, analytical problem-solving and negotiation skills. Education: - Bachelor’s/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Risk Management------------------------------------------------------ Job Family: Credit Risk------------------------------------------------------ Time Type: Full time------------------------------------------------------ Primary Location: Telecommuter California United States------------------------------------------------------ Primary Location Full Time Salary Range: $102,530.00 - $143,070.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Analytical Thinking, Constructive Debate, Escalation Management, Financial Analysis, Policy and Procedure, Policy and Regulation, Product Knowledge, Risk Controls and Monitors, Risk Identification and Assessment.------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Anticipated Posting Close Date: Apr 08, 2026------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

• Support organizational change initiatives that help leaders, teams, and organizations understand, adopt, and embrace changes across business processes, systems, technology, and organizational structures • Contribute to the execution of OCM activities aligned with project goals and stakeholder needs • Assist in assessing readiness for change at individual, team, and organizational levels • Support the development of tactics to enable smooth implementation and overcome resistance to change • Participate in drafting initiative‑specific deliverables such as change impact assessments, stakeholder analyses, and resistance management plans • Help monitor change adoption progress and identify opportunities for improvement • Develop clear, engaging, and audience‑appropriate communications (emails, newsletters, intranet content, posters, presentations, etc.) • Assist in creating multimedia collateral—videos, infographics, brochures—supporting change awareness and understanding • Communicate complex ideas in simple, accessible language tailored to diverse stakeholder groups • Contribute to training needs assessments and the development of learning materials • Support delivery of training sessions for individuals, teams, and leaders • Help maintain training assets and update content as needed • Work closely with OCM Managers and Leads to ensure alignment with broader change strategies • Participate in workshops, feedback sessions, and stakeholder briefings to gather insights and refine approaches.