• Responsible for coordination and implementation of daily processes related to IFP Risk Adjustment programs • Liaising with the Initial Validation Audit Entity to ensure compliant, efficient, and successful audit processes • Coordinating with Quality Mgmt to effectively and compliantly execute daily RA program operations • Participating in coding reviews of medical documentation for RA programs • Communication and reporting of daily productivity and risks associated with IFP RADV audits

The Credit Underwriter is a developing professional role which integrates in-depth specialty knowledge with a solid understanding of industry standards and practices; demonstrates good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams. Responsibilities: - Reviews/re-underwrites pre-funded and post-closing files for credit quality, data integrity, and adherence to CMI credit policy and investor guidelines. - Provides feedback /recommendations via written management summaries on all loans reviewed. - Working with the business and identifies training needs and provide detailed analysis on any trends identified. - Identifies and document policy/process variations and work with Operations to provide both written and verbal feedback, and training/mentoring opportunities - as needed. - Interfaces directly with all levels of internal originations and credit policy staff, as well as external customers (Correspondent lenders) to maintain excellent customer service while ensuring the quality/integrity of loans purchased/underwritten by CMI. - Assesses the level of risk associated with each loan on a transactional basis, forwarding referrals, as necessary, to the Fraud Prevention and Investigation Unit, Vendor or Collateral Risk Management, as well as the Repurchase unit. - Interfaces with Risk Management, Originations and/or Credit Policy staff, when applicable, or directed to resolve issues. - Performs other duties and functions as assigned. - Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: - 5-8 years related experience - Conventional underwriting experience. FHA/VA designation required. - Thorough knowledge of CMI underwriting policy, as well as agency and secondary market underwriting and document requirements. - Excellent written and oral communication skills, and ability to communicate at all levels - Thorough knowledge of credit scoring, analytical problem-solving and negotiation skills. Education: - Bachelor’s/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Risk Management------------------------------------------------------ Job Family: Credit Risk------------------------------------------------------ Time Type: Full time------------------------------------------------------ Primary Location: Telecommuter California United States------------------------------------------------------ Primary Location Full Time Salary Range: $102,530.00 - $143,070.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Analytical Thinking, Constructive Debate, Escalation Management, Financial Analysis, Policy and Procedure, Policy and Regulation, Product Knowledge, Risk Controls and Monitors, Risk Identification and Assessment.------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------ Anticipated Posting Close Date: Apr 08, 2026------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Introduction SymphonyAI is a leading global enterprise AI SaaS company transforming industries through proven, predictive and generative AI solutions. We partner with leading global organizations, consultancies and global system integrators (GSIs) to accelerate innovation and go-to-market velocity at scale. Serving Fortune 500 companies across Retail/CPG, Financial Services, Manufacturing, Media, and IT/Enterprise Service Management, we deliver measurable business outcomes through cutting-edge technology and deep domain expertise. Join our global team of innovators and help shape the future of AI-powered enterprise solutions in a collaborative, high-growth environment where your work creates real-world impact. Job Description The Opportunity: Are you passionate about the worlds of entertainment and media? Join our industry-leading team and help drive success for the biggest names in television, film, gaming, and music! SymphonyAI Media is the trusted leader in Audit and Revenue Management Services for the media industry, auditing billions of dollars each year in complex revenue streams—including license, retransmission consent, subscriber, and royalty fees—for Fortune 500 media companies across the globe. As demand for our expertise continues to grow across broadcast, cable, streaming, and digital distribution, we’re looking for a high‑achieving Senior Audit Analyst to join our Audit Services team and help entertainment companies ensure they’re paid accurately for the content audiences love. What You’ll Do In this role, you will work at the intersection of media rights, content distribution, and financial analytics, helping top entertainment companies protect their revenue. You will: • Analyze large datasets tied to cable, satellite, IPTV, streaming, and other digital content distribution models. • Review subscriber and revenue reports created by distributors across the entertainment landscape. • Interpret and evaluate content licensing agreements and distribution deals for compliance and financial accuracy. • Build audit reports and insights using proprietary tools—then present findings directly to major media clients. • Conduct in depth financial analysis across multiple entertainment revenue streams, including linear, OTT, SVOD/AVOD, and emerging digital platforms. • Deliver actionable recommendations that help studios, networks, and content owners optimize their revenue and reduce risk. • Support and guide staff auditors through the full lifecycle of media audits. • Assist Senior Management in planning and managing audit engagements for high profile media partners. • Review work completed by the audit team to ensure accuracy, consistency, and clear audit findings. • Oversee final audit report packages prior to client delivery. What You Bring • Experience in entertainment, media, audit, or a related financial analytics field preferred. • Strong ability to manage competing timelines for multiple high value media clients. • Excellent communication skills, with the confidence to interact across teams and with industry leading entertainment partners. • A natural passion for numbers, analytics, and uncovering financial insights. • Creative and analytical problem solving skills. • Strong business writing skills to convey findings to clients. • Ability to adapt to new processes and industry technologies quickly. • Solid teamwork, collaboration, and leadership instincts. • Advanced Excel skills and basic to intermediate database knowledge. • Willingness to travel or work overtime when needed. Preferred • Active Certified Public Accountant (CPA) license in good standing Your Background • BA/BS in accounting, finance, or a related business field. • 2–3 years as a Financial Analyst or Staff Auditor. • 1–3 years of experience managing projects, teams, or end-to-end audit deliverables. ________________________________________ Benefits • Full benefits package including: o Health, life, and disability insurance o 401(k) with employer match o Paid holidays and self-care days o Flexible time off policy #LI-Remote About Us SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1600+ Enterprise customers globally and has grown to 2,300 talented leaders, data scientists, and other professionals across over 30 countries.

• Support organizational change initiatives that help leaders, teams, and organizations understand, adopt, and embrace changes across business processes, systems, technology, and organizational structures • Contribute to the execution of OCM activities aligned with project goals and stakeholder needs • Assist in assessing readiness for change at individual, team, and organizational levels • Support the development of tactics to enable smooth implementation and overcome resistance to change • Participate in drafting initiative‑specific deliverables such as change impact assessments, stakeholder analyses, and resistance management plans • Help monitor change adoption progress and identify opportunities for improvement • Develop clear, engaging, and audience‑appropriate communications (emails, newsletters, intranet content, posters, presentations, etc.) • Assist in creating multimedia collateral—videos, infographics, brochures—supporting change awareness and understanding • Communicate complex ideas in simple, accessible language tailored to diverse stakeholder groups • Contribute to training needs assessments and the development of learning materials • Support delivery of training sessions for individuals, teams, and leaders • Help maintain training assets and update content as needed • Work closely with OCM Managers and Leads to ensure alignment with broader change strategies • Participate in workshops, feedback sessions, and stakeholder briefings to gather insights and refine approaches.