Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description As a Solution Consultant within our Core Enterprise Solution Consulting team, you will have the opportunity to join our industry's best and brightest talent. This is a tight-knit team of innovative leaders who are hungry, humble and see our customer's biggest challenges as their greatest opportunities. In this role, you will have a major impact on our goal of becoming the defining enterprise software company of the 21st century by driving the hyper-growth in the Energy sector. As a Core Solution Consultant, you will be responsible for driving revenue across all our Solutions with our most strategic accounts by leading and partnering across a broad deal team that includes Sales, Solution Specialists, Business Value Consultants, Product Management, Customer Success and our Executive Team. What you get to do in this role: You will quarterback the executive solution and deal strategy across a broad deal team with our largest customers. You will be accountable for developing, positioning and presenting industry-specific solutions and articulating how customers will realize the value of those solutions during sales cycles to achieve their goals, as well as our sales goals, within your business. Some of the Key Mindsets and Behaviors to be successful in this role include: - Operating as the general manager of your business - Embodying servant leadership - Cultivating a growth-mindset - Staying business-outcome focused - Obsessing over customer success - Leading with empathy - Operating with urgent curiosity - Winning as a team Some of the Key Activities to be successful in this role include: - Driving the revenue growth of your business as an industry, functional and technical expert - Leading solution strategy and deal strategy at an account level across a broad deal team - Developing and maintaining executive (C-Level) and line of business (Director level) customer relationships - Leading discovery to clearly define customer challenges - Delivering best-in-class solution demonstrations and presentations to align the value of our solution with customer needs - Articulating how customers will adopt our solution to realize the value of their investment - Continuously learning about product innovations - Acting as an industry thought leader - Providing feedback to product development on how we can innovate our products to drive greater value to customers Supporting marketing events including executive briefings, conferences, user groups, and trade shows Qualifications Qualifications To be successful in this role you have: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - 7+ years of solution consulting or sales engineering experience - Proficiency in leading SaaS solutioning and sales in enterprise accounts - Experience working in a team-based, hyper-growth environment - Sales acumen, to drive best-practice sales execution with you sales counterpart - Proficient in building strong trust relationships with decision-makers and senior VP-level budget owners - Experience working collaboratively with product management, product marketing, partners, and professional services - Experience with the ServiceNow platform a plus - Experience in the Energy industry a plus - Solution Consulting certifications in Demo2Win, Inspire2Win, Toastmasters a plus - Experience advising on delivery and value realization post-sale a plus - Travel, as necessary For positions in this location, we offer a base pay of $131,925 to $217,725, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here . Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

• Secure air, car and hotel accommodations for contracted government agencies. • Ensure that all aspects of booked travel (domestic and international) adhere to all government travel regulations, and validate that a high quality of accommodation and transportation is secured. • Ensure all queues are maintained throughout the day. • Initiate cancellation or reservation change processes to their completion, where applicable, to include expedient client agency notification. • Provide updates, as necessary, to client agencies to ensure their full awareness of information and status relating to the pending travel. • Conduct routine research of travel industry changes, trends and offerings to ensure they are working with the most up-to-date information when advising client agencies. • Maintain a professional customer service attitude and demeanor at all times while providing quality service, timely and accurate completion of travel arrangements and recommending value-added services to the client agency. • Weekend work is required in this role

• Serve as a customer liaison for phone and email support requests; act as a front-line advocate to drive timely resolution of application issues. • Own case triage from intake through closure, including investigation, reproduction, root-cause identification, workaround recommendations, and resolution validation. • Review and understand the custom application code relevant to reported issues; correlate the problem description with code paths and runtime behavior to identify potential defects and propose a fix or remediation approach using available tools and established processes (e.g., version control, ticketing, CI/CD), partnering with engineering where required. • Apply SDLC best practices (requirements, design, build, test, release) and demonstrate strong familiarity with system design concepts (scalability, reliability, observability, failure modes). • Create and maintain Knowledge Base articles, runbooks, RCA reports, and other support collateral that improves time-to-resolution and prevents recurrence. • Set appropriate problem-resolution expectations and provide clear, timely progress updates to customer/partner stakeholders. • Interface with Custom Solutions Subject Matter Experts and Expert App engineering when issues require deeper escalation beyond frontline resolution. • Lead and coordinate investigation during critical incidents, including driving cross-functional engagement and stakeholder communications. • Contribute to (and, as needed, lead) custom app enablement and implementation activities, including (but not limited to) rollout planning, setting up integrations and other apps, deployment support, validation, and post-go-live stabilization. • Partner with internal teams and customer stakeholders to ensure solution alignment with platform capabilities and operational requirements. • Use common engineering/support toolchains effectively (e.g., Git, Jira, CI/CD tools such as AppVeyor or equivalents). • Monitor cloud application components and related data stores as applicable; perform upgrades/maintenance following prescribed guidance and change practices. • Identify workflow, tooling, and process improvements to enhance team efficiency and quality; mentor junior team members and coordinate workload to meet SLAs. • Participate in a shift roster spanning the day, with flexibility to work outside normal hours as needed for critical cases and stakeholder alignment.

Job DetailsJob Location: Denver, Colorado - Denver, CO 80202Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $65,000.00 - $80,000.00 Base+Commission/yearTravel Percentage: Road WarriorJob Shift: DayJob Category: SalesAt Teacher Created Materials, we are passionate about developing innovative and imaginative educational materials and services for K-12 students worldwide. Everything we do is created by teachers for teachers and students to make teaching more effective and learning more fun. Our Sales Consultants work with education specialists, school administrators, principals, schools and school districts to identify their needs and provide curriculum solutions. We are looking for a dynamic Sales Consultant with an entrepreneurial spirit interested in uncapped earning potential to help take our team to the next level! Benefits Package: Competitive Salary plus Monthly Uncapped Commissions Performance Bonuses Health Insurance Paid Time Off plus Company Holidays Generous 401(K) Match Generous Childcare Reimbursement Timely Reimbursement of all Business-Related Expenses Remote Work from Home Office Base (Must be located in or around Denver, CO) Plus more Position Summary: Partner with schools and school districts on learning solutions that enhance teaching effectiveness. Advise and consult on TCMs best-in-class products and services that align with educational targets and goals. Essential Duties / Responsibilities: Develop an understanding of students and teachers needs and expectations within your territory. Understand opportunities with various customer buyers in order to develop viable solutions. Build relationships with decision makers in order to build relationships and gain their support and commitment to various initiatives/programs. Cultivate business plan/solution and contingency plan in collaboration with the customer using information collected during the account discovery process to ensure the plan meets customer needs. Solve issues that arise during execution in order to eliminate barriers. Develop customer call strategies to interact with buyers (coaches, gatekeepers) in order to gain access to senior-level buyers. Coordinate implementation of agreed upon activities (e.g., trade shows, product training, regional workshops) within geographical responsibility in order to execute plan. Identify opportunities consistent with the objectives, priorities and strategies of assigned customers through discovery in order to prioritize potential focus area(s). Review with the customer how the recommended solutions are linked to customer's needs to highlight Teacher Created Materials commitment to customer needs. Receive and answer incoming telephone calls and communications from customers in order to solve customer problems/requests. QualificationsPreferred Qualifications: Bachelor's Degree K-12 classroom teaching experience AND/OR 2+ years in professional sales General Sales Competencies: Customer Focus: Making customers (external and internal) and their needs a primary focus of one's actions; developing and sustaining productive customer relationships; creating and executing plans and solutions in collaboration with the customer. Communicating Effectively: Conveying information and ideas in a clear, meaningful, and timely manner; providing information to ensure understanding; solicits input from the audience during the communication. Planning and Organizing: Establishing courses of action for self and/or others to ensure that work is completed efficiently in light of the strategies and destination of the department and/or organization. Exerting Personal Influence: Persuading others to support or agree with an idea, issue, or position. Acting with Integrity: Maintaining a commitment to honesty; models social, ethical, and organizational values; firmly adhering to codes of conduct and ethical principles. Work Standards: Setting high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed. Knowledge of the Business: understands value from a customer perspective; stays informed; understands the organization; understands the educational market Building Value Based Relationships: explores opportunities for relationships; identifies relationship needs; facilitated mutual agreement; develops credibility; maintains open lines of communication Physical Requirements: Frequent travel by automobile. Sit, stand, and walk for extended periods of time. Must be able to carry up to 50 lbs. when traveling and/ or carrying materials to and from sales meetings and destinations. Repetitive hand and wrist movements for frequent use of computer keyboard and mouse. Teacher Created Materials (TCM) is an equal opportunity employer and as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, disability status or status as a protected veteran. This policy of non-discrimination and affirmative action applies to all levels of employment and to all employment practices, including (but not limited to) compensation, benefits, transfers, layoffs, educational, training, recreational and social activities.