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Smartcat

The essential language AI platform for global enterprise.

Forward Deployed Engineer

EngineerEngineerFull TimeRemoteLeadTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

74 days ago

Salary

0

Seniority

Lead

Bachelor Degree10 yrs expEnglish

Job Description

Forward Deployed Engineer

Smartcat

• Lead end-to-end technical execution across the customer journey — from pre-sales discovery and demos through deployment and value realization• Build AI-powered workflows that improve multilingual content quality, speed, and efficiency• Own integrations and automation that embed Smartcat into enterprise systems• Partner cross-functionally to drive adoption, expansion, and long-term success• Serve as the technical lead for customer deployments from discovery through go-live• Own validation, testing, and go-live readiness to ensure workflows meet expected quality standards• Drive post-sale support, enablement, and adoption initiatives• Partner with Customer Experience (CX), Product, Engineering, and Account teams to deliver outcomes• Identify recurring customer needs and workflow gaps to influence roadmap priorities• Communicate clearly with both technical and executive stakeholders

Job Requirements

  • BS/MS in engineering, analytics, or a related field with 10+ years in technical deployment, implementation management, or technical account management of SaaS products at Enterprise customers
  • Experience with REST APIs, GitHub, AI SaaS workflows, enterprise change management, and technical solution design/integrations
  • Skilled in troubleshooting complex implementation issues and creating custom solutions with software like LMS, CMS, PIMs, DAMs
  • Excellent communication skills with experience presenting to both technical and executive audiences
  • Strong negotiation, influencing, and client relationship management skills
  • Proven ability to deliver post-sale support, training, and adoption initiatives
  • Entrepreneurial mindset with curiosity, problem-solving ability, and collaborative approach
  • Willingness to travel up to 40%

Benefits

  • Fully remote team
  • Be part of an AI Native Organization
  • Innovating a $100 Billion industry
  • Join the rocketship to scale-up 10x and beyond together
  • Smartcat Culture: Where Diversity Meets High Performance

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