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B-Stock Solutions logo
B-Stock Solutions

The leading B2B marketplace for excess merchandise

Operations Specialist

OperationsOperationsFull TimeRemoteSeniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

Florida + 1 moreAll locations: Florida | Utah

Posted

66 days ago

Salary

$21 - $25 / hour

Seniority

Senior

High SchoolEnglish

Job Description

Operations Specialist

B-Stock Solutions

• Exercises independent judgment within their scope of work to review and resolve workflow issues with accuracy and consistency. • Navigates ambiguity by weighing trade-offs, considering downstream impacts, and aligning actions with team and company objectives. • Defines and executes efficient workflows to ensure listings are created and reviewed within established SLAs. • Strategically divides master inventory files into optimized listings using seller-specific standards and subject matter expertise to maximize recovery and velocity. • Partners with cross-functional teams to design listing strategies that exceed client expectations while balancing efficiency, accuracy, and scalability. • Drives success by identifying and implementing process improvements, adapting to client changes and enhancing tool functionality and efficiency through specialized knowledge in online transactions • Leverages automation tools (e.g., AI, Excel macros) to streamline repetitive steps and increase efficiency. • Tracks and reports listing metrics to drive accountability and continuous improvement. • Supports onboarding of new sellers and locations, ensuring standardized and scalable processes. • Leads ongoing and ad hoc projects in support of clients and internal stakeholders. • Tracks and documents order status between sellers and buyers to ensure timely resolution and minimize disputes. • Monitors account and category performance to recommend competitive pricing strategies for future inventory. • Ensures inventory is properly allocated across sales methods to align with departmental and client objectives. • Reviews aging inventory and adjusts sales method or pricing strategies to meet performance targets.

Job Requirements

  • High School Diploma or GED
  • Thorough attention to detail
  • Excellent written and verbal English communication skills
  • Advanced or proficient knowledge of Excel and Google Sheets (i.e., pivot tables, vlookups)
  • Experience working in a fast-paced and multi-deadline-driven environment
  • Efficient and analytical with the ability to self-manage while contributing to a positive work environment
  • Must be a team player who naturally collaborates with others (at all levels) and doesn’t hesitate to engage other teams to achieve the best results
  • Excellent problem-solving and critical thinking skills to find innovative ways of processing client information into listings

Benefits

  • Competitive compensation packages, including bonus and options
  • Medical, Dental, and Vision benefits
  • Paid Time Off, telecommuting, and matching 401(K)
  • Support for continuing education
  • Team offsites, social events, and extracurricular activities are a staple
  • Snacks, drinks, and the occasional box of donuts

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