• Driving the strategic development roadmap for customer facing platforms and online products • Working with cross-functional teams on development and support of product(s) • Conducting comprehensive market research and competitive analysis • Defining and implementing user journeys in workflow solutions • Coordinating with customers and subject matter experts to validate development design • Supporting marketing and sales teams with product-related information

• Own end-to-end delivery of digital learning programmes from early scoping through launch and ongoing iteration • Define programme structure, learner outcomes, and learning journeys aligned with industry and market needs • Translate subject matter expertise into structured, engaging digital learning experiences • Design applied learning activities such as projects, simulations, and real-world tasks that reinforce practical skills • Sequence content into coherent weekly learning journeys that support progressive learner development • Oversee development of high-quality learning assets including written materials, visuals, and recorded learning components • Collaborate with subject matter experts and contributors to refine and strengthen programme content • Maintain consistency, clarity, and quality across programme materials and learning experiences • Leverage AI-enabled tools and digital platforms to support learning design and efficient programme delivery • Use learner feedback, programme data, and performance metrics to improve programme effectiveness and engagement • Coordinate cross-functional contributors and delivery partners to ensure programmes are delivered on time and to a high standard • Manage delivery timelines, dependencies, and workflow coordination in a distributed working environment • Communicate clearly with internal and external stakeholders throughout programme development and delivery • Identify opportunities to improve programme processes, automation, and scalable delivery models • Support the development of emerging team members and contribute to knowledge sharing across programme teams

This role leads the development and evolution of digitally delivered learning products in a fast paced, AI enabled environment. You will shape programmes from concept through to launch, optimisation and scale, ensuring quality, market relevance and strong learner outcomes. It is a hands on senior role that combines digital product leadership, programme ownership and cross functional coordination across global stakeholders. **Key Responsibilities** - Own a high value portfolio of digital learning products from early opportunity scoping through to delivery, iteration and scale - Champion AI enabled and data informed product development practices using relevant tools and operational systems - Lead the co design and adaptation of programme curricula in partnership with University partners, industry experts and wider internal teams including, subject matter experts and contributors - Oversee the creation and delivery of diverse learning assets including written, visual and video content to high standards - Establish and analyse product and programme KPIs such as learner engagement, feedback and quality indicators to guide product development/maintenance/uplift priorities - Manage cross functional product development workflows, coordinating teams, suppliers and contributors to ensure timely delivery - Maintain clear communication with senior stakeholders, managing risks, dependencies and decision points - Identify and implement process improvements that support scalability, automation and streamlined delivery - Support the development of internal capability by shaping and guiding emerging team members and specialist roles - Ensure products meet the expected quality and relevance standards across the full development lifecycle

• Analyze and synthesize data across multiple systems to identify where leads drop off and what drives conversion • Own the identification and prioritization of high-impact growth opportunities based on data-driven insights • Define, scope, and deliver product improvements in partnership with data engineering teams • Define and manage the data layer as the single source of truth for core business metrics, enabling consistent, reliable, and self serve analysis • Establish clear definitions and alignment on key metrics across sales and operations • Improve data quality and instrumentation to ensure accurate and reliable decision-making • Translate complex, multi-source data into clear narratives and actionable recommendations • Partner cross-functionally to ensure insights lead to measurable business outcomes