Responsibilities: - Lead, mentor, and develop a team of professional services consultants and project managers. - Oversee the planning, execution, and delivery of multiple client projects simultaneously. - Monitor the overall performance of the team by tracking and analyzing statistics and trends, providing reporting to the senior Management Team. - Ensure achievement of clear, measurable objectives for the professional services team, monitor and measure these objectives regularly. - Develop and implement best practices, standards, and processes to improve the efficiency and effectiveness of the professional services team. Requirements: - 5+ years of experience in a professional services or consulting role. - 2+ years of experience of leadership experience. - Proven track record of successfully managing multiple software implementation projects. - Excellent interpersonal and communication skills. - Ability to build and maintain strong client relationships.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job Summary The Care Manager—Registered Nurse is a key member of our Special Needs Plan (SNP) care team, responsible for coordinating care for members who often face multiple chronic medical and behavioral health conditions, as well as various social determinants of health (SDoH) needs. This role involves conducting comprehensive assessments to evaluate members’ needs and addressing SDoH challenges by connecting them with appropriate resources and support services. The Social Worker provides education and guidance to members and their families on managing chronic conditions and navigating the healthcare system. Additionally, the Care Manager develops and implements individualized care plans, monitors member progress, advocates for necessary services, and collaborates with the interdisciplinary care team to ensure optimal health outcomes. Accurate and timely documentation of assessments and interventions is essential, as is participation in team meetings to discuss member status and care strategies. Key Responsibilities - 50-75% of the day is dedicated to telephonic engagement with members and the coordination of their care. - Compiles all available clinical information and partners with the member to develop an individualized care plan that encompasses goals and interventions to meet the member’s identified needs. - Provides evidence-based disease management education and support to help the member achieve health goals. - Ensure the appropriate members of the interdisciplinary care team are involved in the member’s care. - Provides care coordination to support a seamless health care experience for the member. - Meticulous documentation of care management activity in the member’s electronic health record. - Collaborate with other participants of the Interdisciplinary Care Team to address barriers to care and develop strategies for maintaining the member’s stable health condition. - Identifies and connects members with health plan benefits and community resources. - Meets regulatory requirements within specified timelines. - The Care Manager RN supports other members of the Care Team through clinical decision making and guidance as needed. - Additional responsibilities as assigned by leadership to support team objectives, enhance operational efficiency, and ensure the delivery of high-quality care to members. This may include participating in special projects, contributing to process improvement initiatives, or assisting with mentoring new team members. Essential Competencies and Functions - Ability to meet performance and productivity metrics, including call volume, successful member engagement, and state/federal regulatory requirements of this role. - Conduct oneself with integrity, professionalism, and self-direction. - Experience or a willingness to thoroughly learn the role of care management within Medicare and Medicaid managed care. - Familiarity with community resources and services. - Ability to navigate and utilize various healthcare technology tools to enhance member care, streamline workflows, and maintain accurate records. - Maintain strong collaborative and professional relationships with members and colleagues. - Communicate effectively, both verbally and in writing. - Excellent customer service and engagement skills. Required Qualifications - Candidate must have active and unrestricted Registered Nurse (RN) licensure in the state of Pennsylvania (PA) OR Compact Registered Nurse (RN) licensure in state of residence - Proficient in Microsoft Office Suite, including Word, Excel, Outlook, OneNote, and Teams, with the ability to effectively utilize these tools within the context of the Care Manager Registered Nurse (RN) role - Access to a private, dedicated space to conduct work effectively to meet the requirements of the position - Confidence working at home / independent thinker, using tools to collaborate and connect with teams virtually - 3+ years of nursing experience - 2+ years of case management, discharge planning and/or home healthcare coordination experience Preferred Qualifications - Experience providing care management for Medicare and/or Medicaid members - Experience working with individuals with SDoH needs, chronic medical conditions, and/or behavioral health - Experience conducting health-related assessments and facilitating the care planning process - Bilingual skills, especially English-Spanish Education - Associate’s of Science in Nursing (ASN) degree AND relevant experience in a health care-related field (REQUIRED) - Bachelor’s of Science in Nursing (BSN) (PREFERRED) License - Active and unrestricted Registered Nurse (RN) licensure in the state of Pennsylvania (PA) OR Compact Registered Nurse licensure in state of residence Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $60,522.00 - $129,615.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/22/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Position Overview The Payroll Manager is responsible for the accurate and timely execution of end-to-end payroll operations across multiple pay groups. This role serves as a subject matter expert in payroll processing, compliance, and systems, ensuring adherence to all federal, state, and local regulations. The Payroll Manager partners cross functionally with HR, Finance, and IT to drive process efficiency, maintain strong internal controls, and deliver a high quality employee experience. Key Responsibilities Payroll Processing & Operations - Manage full cycle payroll processing for various employee populations. - Maintain payroll calendars, deadlines, and funding processes to ensure timely and accurate payroll execution. - Review and validate payroll data including earnings, deductions, taxes, and garnishments prior to final submission. - Process off-cycle payments, adjustments, and corrections as needed. Compliance & Risk Management - Ensure compliance with all applicable federal, state, and local wage and hour laws, including FLSA and final pay requirements. - Interpret and apply pay rules in accordance with company policies and applicable labor agreements. - Maintain audit readiness through proper documentation, controls, and adherence to internal audit and SOX requirements. - Stay current on regulatory changes and assess impact to payroll processes. Systems & Process Improvement - Serve as subject matter expert for Workday including configuration support, testing, and issue resolution. - Identify opportunities for process improvement and automation to increase efficiency and reduce risk. - Develop, document, and maintain payroll procedures and standard operating processes. Data, Reporting & Reconciliation - Perform payroll reconciliations, including variance analysis and general ledgers. - Generate and analyze payroll reports to identify discrepancies, trends, and areas of risk. - Support year-end activities including W-2 processing, tax filings, and audit requirements. Cross-Functional Collaboration - Collaborate with HRIS and IT on system integrations and data integrity. - Act as an escalation point for complex payroll issues and inquiries. - Resolve complex payroll discrepancies with a high level of accuracy and responsiveness. - Communicate payroll-related updates, impacts, or issues clearly to employees and stakeholders. Governance & Controls - Execute and monitor payroll controls, including approvals, audit trails, and segregation of duties - Support internal and external audits by providing documentation and responding to audit requests - Identify and mitigate payroll risks, proactively addressing gaps in processes or controls - Maintain payroll-related business processes, security roles, and integrations. - Monitor inbound and outbound integrations to ensure data accuracy and system stability. Qualifications - Bachelor's degree in Accounting, Finance, Human Resources, or a related field, or equivalent work experience. - 5+ years of Workday payroll experience, including full cycle payroll processing in a multi-state environment. - Strong knowledge of federal, state, and local payroll laws and regulations. - Proven ability to manage complex Payroll scenarios with a high degree of accuracy and attention to detail. - Strong analytical, problem-solving, and organizational skills. - Experience processing payroll for union populations is preferred. - Experience with prevailing wage requirements and compliance is preferred. - Experience supporting payroll in a SOX-controlled environment. Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: - Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. - Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. - Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. - Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .

Job Summary The Payroll Manager is responsible for the end-to-end, accurate, and timely processing of multijurisdictional payroll across Canada. This role leads payroll operations, ensures strict legislative compliance, owns payroll systems (UKG), and manages payroll documentation, audits, and departmental SOPs. The Payroll Manager provides oversight to the Payroll & Benefits Specialist and acts as the primary escalation point for all payroll-related matters. This position requires expert-level knowledge of payroll legislation, strong analytical and problem-solving skills, meticulous attention to detail, and the ability to lead operational excellence in a remote environment. This role is a 12 month leave coverage. PRIMARY DUTIES & RESPONSIBILITIES Leadership, Governance & Departmental Ownership - Accountable for all payroll departmental SOPs, workflows, audit checklists, and documentation, ensuring accuracy and version control. - Lead the creation and management of the annual payroll calendar, including statutory deadlines and year‑end requirements. - Provide coaching, performance feedback, workload planning, and mentorship to payroll staff. - Act as the primary escalation point for complex payroll and benefits issues. - Deliver training to managers, HR partners, and employees on payroll processes, timekeeping expectations, and system usage. Payroll Operations (Multi Jurisdiction) - Oversee and execute accurate bi‑weekly payroll processing for all employees, including complex items such as retro pay, northern living allowances, job-specific premiums, taxable benefits, and travel pay. - Ensure strict compliance with corresponding legislation, income tax rules, employment standards, and territorial pay requirements. - Validate timekeeping data; identify discrepancies; implement corrective actions. - Oversee payroll audits (pre run and ‑post run‑) and ensure adherence to internal controls. - Maintain payroll records, employee files, garnishments, and statutory documentation. - Administer and ensure compliance with all payroll-related taxation and statutory deductions. Benefits Compliance and Oversight - Oversee payroll-linked benefits compliance, including EI, CPP/QPP, taxable benefits, WCB/WSCC remittances, and northern-specific benefit rules. - Ensure alignment between payroll and benefits data, partnering with the Payroll & Benefits Specialist for day-to-day benefits administration. - Escalate anomalies and ensure benefit deductions, taxable benefit codes, and eligibility rules are correctly applied. Payroll Systems & Automation (UKG) - Serve as the UKG payroll system owner, leading configuration updates, workflow enhancements, testing, and innovation. - Lead and establish governance standards, ensuring data integrity and accuracy. - Troubleshoot any existing UKG, timekeeping, and reporting issues across UKG platforms for payroll data accuracy. Reporting Analysis & Cross-Functional Support - Prepare payroll reports, costing summaries, reconciliation files, and management insights. - Support compensation-related projects, including salary assessments, market adjustments, and merit cycles. - Collaborate frequently with HR and finance to ensure consistent data flow, reconciliation, and alignment of financial/payroll reporting. Qualifications: - Certified Payroll Professional (CPP) Designation required. - Minimum 5-10+ years of progressive payroll management experience, preferably in a multi-jurisdictional environment. - Advanced knowledge of federal/provincial/territorial payroll laws across Canada (specifically in AB, NT, NU, and MB). - Proven ability to run full-cycle payroll independently. - UKG PRO and UKG Workforce management experience is required. - High proficiency with Excel and payroll reporting. Work Conditions - This position will be based in a professional home office environment. - This position will provide coverage for payroll staff when they are absent from work. - Use of office equipment such as computers, phones, photocopiers, etc. will be required. - Travel to Edmonton/ Calgary, AB and Yellowknife, NT may be required. Direct Reports: - Payroll and Benefits Administrator. OTHER DUTIES: - Please note this job description is not designed to cover or contain all individual listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.