By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Centralized Intake Associate - Property PRIMARY PURPOSE: Accurately sets up claims in the claims management system by collecting, verifying, and adding essential information received via email or verbal communication. This role serves as a vital link between the client and Sedgwick, ensuring timely and accurate claim initiation, which lays the foundation for excellent service delivery. ESSENTIAL FUNCTIONS and RESPONSIBILITIES - Reviews incoming emails to identify and gather necessary claim details. - Inputs claim information into the system according to organizational protocols. - Verifies the completeness and accuracy of submitted documents. - Assigns claims using provided tools, including the “All Clients List” and specialized spreadsheets to identify the appropriate client, apply special instructions, and determine claim-specific coding requirements such as office code. - Collaborates with relevant parties to gather necessary claim information and ensure accurate setup. - Maintains quality by accurately following client-specific set-up instructions and ensuring all required data is correctly entered. This includes verifying client information in CTABS and ensuring acknowledgements are sent to the appropriate parties. - Documents meeting minutes as needed to ensure accurate record-keeping and follow-up. ADDITIONAL FUNCTIONS and RESPONSIBILITIES - Performs other duties as assigned. QUALIFICATIONS Education & Licensing High School Diploma or GED required. Experience Two (2) years of related experience or equivalent combination of education and experience required. Skills & Knowledge - Strong oral and written communication skills - PC literate, including Microsoft Office products - Analytical and interpretive skills - Good organizational skills - Ability to create and complete comprehensive, accurate and constructive written reports - Ability to work in a team environment - Ability to meet or exceed Performance Competencies WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Join a team that’s transforming mental healthcare. Founded by psychiatrists, Headlight is more than a company: it’s a movement. A movement that exists on the front lines of the mental health crisis, transforming the way people access care and the way clinicians deliver it. In order to help people in their time of need and ensure that every person who comes to us has options, we are transparent about our capabilities, treatments, and coverage, we champion innovation, and we leverage our rich data to continuously implement better ways of delivering care. Our mission is simple but powerful: Improving lives, one session at a time. Our clinicians chose Headlight because… - Clinician Led Expertise : Headlight was founded and led by clinicians. Our Clinical Leadership team is at the forefront of every decision we make. - Admin Work on Autopilot: We handle insurance, billing, and marketing so you can focus on what you love – seeing clients. - Innovative Technology: By using Blueprint AI to capture session notes, clinicians can focus less on documentation and more on meaningful client interaction and connection - Competitive Benefits: We provide industry-leading benefits, sick leave, 401(k) contributions, and more. - Clinical Support: Consult with our Clinical Consult Groups or schedule case consultations with our leading clinician. - Clinical Autonomy: You have the autonomy to make decisions about patient care and treatment while having the backing and guidance of our experienced Executive Therapists and Psychiatrists for case consultations. - Collaborative Teams: Be a part of a collaborative team environment and a supportive community. Our clinicians are separated into small teams of 10 to 12, with a licensed clinical lead for assistance. You’re never alone in your journey. Our Pillars - Make things easier. - Forge genuine connections. - Elevate the standard. Headlight by the numbers - Access: The typical wait time to see a W2 Clinician is 4 weeks, Headlight significantly reduces this to an average of 8.9 days to see a W2 Clinician, with 80% of clients being seen within two weeks. - Retention and Therapeutic Relationships: Industry data indicates approximately 70% of clients return for a second therapy session. Headlight boasts a 92% return rate, reflecting Headlights ability to match clients to the right clinician. - Continuity of care: Of Clients who attend at least four sessions, only 36% continue with the same clinician in the broader industry. Headlight surpasses this with a 94% continuity rate. - Client Engagement and Attendance: Industry average for clients attending their first scheduled appointment is 65%. Headlight improves upon this with an 81% attendance rate, indicating effective initial engagement strategies. Roles and Responsibilities - Establish positive, trusting rapport with patients - Diagnose and treat mental health disorders - Create individualized treatment plans according to patient needs and circumstances - Meet with patients regularly to provide counseling, treatment and adjust treatment plans as necessary - Conduct ongoing assessments of patient progress - Involve and advise family members when appropriate - Plan outreach and referral activities in surrounding communities Qualifications - Minimum requirement of 12 months in a clinical setting after you have become fully licensed. - Master’s Level Degree or higher (Required) in related fields - Full, unencumbered LMFT, LCSW, LMFT or Psychologist license (license based on office location). Applicants without a valid, active license will not be considered. We are currently not hiring associate/intern level therapists. - Bilingual (English/Spanish) skills are a plus, but not required - Maintain professional licensure and/or certification throughout employment with this agency - Ability to work as a team member and cooperatively - Superb organizational skills - Ability to guide, direct, or influence people - Excellent written and oral communication skills - Able to establish and maintain effective working relationships with clients and their families - Electronic Health Record (EHR) Proficiency: Must have demonstrated experience in utilizing electronic health record systems efficiently to manage patient data, document clinical information, and access patient histories. Familiarity with NextGen is highly desirable. - Computer Skills: Strong computer literacy with proficiency in a range of software applications including word processing, spreadsheets, databases, and presentations. Ability to quickly adapt to new technologies and troubleshoot common issues. Benefits - W-2 role with medical, dental and vision effective on the first of the month after employment - Base Salary and monthly Bonus based on billed hours - CEU support which includes earned CEU days and CEU reimbursements - Vacation, Sick, Holiday - Employee Assistance Program (EAP) provides confidential counseling services, resources, and support to help you navigate personal or professional challenges. - 401(k) plan with company contribution - Credentialing Support, Training and Development Opportunities, Growth Opportunities - Convenient work from home or hybrid options - Flexible schedule $90,000 - $105,080 a year The above compensation represents our total yearly compensation. Total yearly compensation is equal to our base salary of $90,000 plus Headlight's monthly billed hour bonus. Est. Total Yearly Compensation at 25 billed hour units- $90,000 Est. Total Yearly Compensation at 27 billed hour units- $96,032 Est. Total Yearly Compensation at 30 billed hour units- $105,080 If you need any accommodations for your interview please email HR@headlight.health prior to scheduling. Not meeting all the requirements? Research indicates that women, communities of color, and historically underrepresented individuals are often hesitant to apply for jobs unless they meet every qualification. We are committed to cultivating a diverse, inclusive, and genuine workplace. If you're enthusiastic about this position but your previous experience doesn't precisely match every qualification listed, we enthusiastically encourage you to submit your application. You could be the ideal candidate for this role or others! Headlight is committed to the principles of diversity, equity, and inclusiveness and seeks to create a working environment reflective of this commitment. We seek to provide a diverse clinician base to support the diversity of our clients. Headlight supports and respects diversity of people, culture, and ideas throughout our organization. Headlight thrives to be a welcoming, diverse and discrimination- and harassment-free workplace. By applying for this position, you consent to receive future communications from Headlight via email or text regarding this application and related employment opportunities. You may opt-out at anytime by contacting us directly. Job Postings on Indeed and other job boards may post with total compensation (base + bonus). For the exact base salary range please check our website or our job-site

• Establish positive, trusting rapport with patients • Diagnose and treat mental health disorders • Create individualized treatment plans according to patient needs and circumstances • Meet with patients regularly to provide counseling, treatment and adjust treatment plans as necessary • Conduct ongoing assessments of patient progress • Involve and advise family members when appropriate • Plan outreach and referral activities in surrounding communities

Overview Regional Admissions Lead (100% Remote) Acadia Healthcare If you are a mission‑driven professional with a passion for helping individuals and families access behavioral healthcare, Acadia Healthcare invites you to join our team as a Regional Admissions Lead. This role is critical in guiding individuals seeking treatment and supporting multiple facilities across our nationwide network. Our Mission We are improving the lives we touch.At Acadia Healthcare, we are dedicated to excellence in treating mental health, addiction, eating disorders, trauma, and co‑occurring conditions. We value collaboration, compassion, and a patient‑first approach while supporting our teams through a culture of trust, growth, and shared purpose. About the Role The Regional Admissions Lead plays a key role in the intake and admissions process, serving as a trusted point of contact for patients, families, and referral partners. In this role, you will: - Support admissions operations for multiple facilities within your region - Assist individuals and families seeking treatment by collecting clinical and demographic information - Review prospective admissions for appropriateness based on criteria and policies - Provide day‑to‑day guidance and feedback to admissions team members - Maintain quality assurance standards and best operational practices - Build strong communication loops with referral sources and community partners - Coordinate assessments, transportation, and next steps for incoming patients - Document all admissions processes accurately and professionally You will represent Acadia Healthcare with empathy, professionalism, and exceptional customer service — helping people access the right level of care at a critical moment in their lives. Compensation & Benefits We value your dedication and the impact you make. - Hourly Rate: $25.95 – $37.63 - Comprehensive Medical, Dental & Vision Insurance - 401(k) with Company Match - Paid Time Off (PTO) + recognized holidays - Company‑paid Basic Life and AD&D Insurance - Employee Assistance Program (EAP) and wellness resources - Ongoing training and opportunities for career growth Core Competencies for Success Interpersonal Aptitude Builds rapport quickly, communicates with clarity and compassion, and adapts to the needs of patients, families, and team members. Results Driven Demonstrates consistency, responsiveness, and strong follow‑through while ensuring efficiency in all admissions functions. Client & Colleague Focused Provides an exceptional admissions experience by listening actively, offering clear guidance, and maintaining strong relationships with facility teams and referral partners. Care Coordination Manages the admissions process from initial inquiry through assessment scheduling, transportation coordination, and treatment placement. Professional Acumen Understands admissions criteria, clinical considerations, and facility capabilities to make informed decisions and support patients effectively. What You’ll Bring as a Regional Admissions Lead - College degree preferred - Two years of healthcare admissions experience, ideally in behavioral health, substance abuse, or mental health - Strong communication and customer‑service skills - Ability to collaborate across multiple departments and facilities - High attention to detail with exceptional organizational skills - Comfort working in a fast‑paced, emotionally sensitive environment - Experience using CRM or electronic health record systems preferred Preferred Certifications - Certified Addictions Counselor (CAC) - Certified Chemical Dependency Counselor (CCDS) - Certified Employee Assistance Program (CEAP) - CPR and de‑escalation/restraint certification (provided upon hire) - First Aid certification may be required depending on facility/state SUPERVISORY REQUIREMENTS: This position is an Individual Contributor While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate. Responsibilities AHCORP #LI-TB1