We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Fully remote in the USA. Shift: Tuesday-Saturday 8:00am-4:30pm EST Aetna Mental Well-being is reimagining how mental health is delivered with a unified, tech-enabled approach for our best-in-class Employee Assistance Program (EAP), Resources for Living. The EAP Clinical Counselor plays a vital role in Aetna Mental Wellbeing’s commitment to delivering timely, high-quality mental health care. This position transforms access to mental health support by providing members with an immediate, 24/7 connection via video, live chat, or phone. We are seeking candidates who share our passion for delivering industry-leading mental health services to people nationwide Required Qualifications - 1+ year of hands-on crisis intervention experience involving real-time de‑escalation and risk assessment. - Valid unrestricted independent professional behavioral health clinical license to practice per state regulations in the state they reside in/ one or more or equivalent is required: LPC, LMFT, LCSW, LMHC, LCMHC, LICSW, LISW, Clinical Psychologist. - Holiday work is expected. Preferred Qualifications - 1+ years of EAP, Behavioral Health or Social Services experience - 2+ years of crisis intervention skills - Familiarity with brief therapy models (Single Session Consultation is very helpful) and Motivational Interviewing - Call center work experience - Experience in delivering services via multiple platforms (chat, video, phone) - Strong rapport-building skills - Experience facilitating positive behavior changes. - Strong computer and literacy skills - 24x7x365 call center coverage needed, holiday coverage may be required - Experience in handling mental health, psychiatric care, family situations and relationship concerns preferred. Education - Master’s Degree in behavioral health counseling profession. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $60,522.00 - $129,615.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/09/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

You're looking for something exceptional! So are we! We are searching for an experienced and self-driven Remote Counselor to join our team! In this role, you will mainly be responsible for deliver top-quality mental health counseling to corporate clients. All while working in an remote environment! Remote Counselor duties and responsibilities - Utilize brief, solution-focused interventions to resolve the clients presenting issue - Ensure safety for clients who present at risk to harm self/others - Ensure that all clients are properly referred to long-term treatment, when clinically appropriate, utilizing their benefit plan and/or community resources - Maintain up-to-date documentation for all client contacts in the Nivati system per established procedures and processes - Maintains clinical responsibility for individual, family and/or group counseling of clients. - Provides diagnostic assessments, treatment planning and completes necessary updates as required. - Provides effective and efficient management of caseload and transfers/discharges clients in a timely manner. - Demonstrates satisfactory performance on identified outcome measures and client satisfaction reports. - Participates in program development as requested and where possible. - Keeps current with trends and developments related to essential job competencies, and demonstrates continued growth. Remote Counselor requirements and qualifications - Master's Degree in Social Work, Counseling or Psychology required - Independent clinical license required - Experience providing direct clinical services and solution-focused therapy - Knowledge of treatment issues and EAP services - Exceptional communication skills, with a strong focus on customer service and sound clinical judgment - Quick thinking, high energy, positive, and professional, with demonstrated multi-tasking and critical thinking skills - High-speed internet, quiet home office set up, and ability to take appointments telephonically or over video - Must have good documentation, treatment and assessment skills. About Nivati Nivati is the easiest way to understand and reduce employee stress. The company's innovative platform provides actionable insights to thousands of organizations globally, empowering companies to improve employee wellbeing, morale, and engagement. With over 150 practitioners on the platform, Nivati's powerful stress-relieving tools are available to every employee - anytime, anywhere.

• Conduct outbound calls to our customers who are behind on home loan payments, demonstrating professionalism and empathy throughout interactions. • Assess customers' financial situations, understanding the reasons behind payment delinquency, and collaborate to find suitable solutions • Utilize strong negotiation skills to establish feasible payment plans or alternative arrangements while adhering to company policies and regulations. • Accurately document all customer interactions and agreements, ensuring compliance with legal and company requirements. • Educate customers on the importance of timely payments, potential consequences of non-payment, and available resources to support them. • Resolve customer concerns and disputes effectively, maintaining a positive and professional relationship to encourage continued cooperation. • Provide regular updates on collection efforts, identifying trends and recommending improvements to management

988 Crisis Counselor (Olympic Suicide Prevention Center) This is a fully remote position. The pay for this position is $24.00 per hour with a $3.00 overnight differential. The schedule is Monday and Tuesday from 8:00pm-12:00am and Saturday and Sunday from 8:00pm-4:30am PST, totaling 24 hours per week. This role requires a three-week 40-hour per week training at the start of employment. Our work schedules are subject to change as necessary to meeting the Agency's and it's client's needs. Reasonable notice is provided to facilitate personal planning. Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. About Didi Hirsch Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation’s first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch’s work possible. Summary As a 988 Crisis Counselor, you will be responsible for providing crisis intervention, emotional support, and resources to all help-seekers via telephone. A high emphasis is placed on quality assurance and efficiency for this role. Primary Duties - Offers crisis-counseling services via phones with the program goal of answering 95% of calls within 20 seconds or less. - Completes safety assessment, safety planning, de-escalation, and follow-up with help seekers. - Serves as a mandated reporter in cases of suspected abuse or neglect. - Is familiar with resources and providing information and referrals to help seekers as appropriate. - Maintains accurate and detailed contact reports. Documentation must be completed in real time. - Mentors volunteers during their training process and provides on-going mentorship. - Fulfills continuing education requirements as requested and/or required for the agency, Suicide Prevention Center program and contracts. - Attends routinely scheduled meetings for the Suicide Prevention Center. Position Requirements - Minimum of six months of relevant behavioral health experience, with one year of experience in crisis intervention or suicide prevention strongly preferred. - Possess a high school Diploma or equivalent. - Be 18 years of age or older. - Possess strong interpersonal skills, including the ability to empathetically engage with any individual regardless of background, and demonstrate a high level of emotional intelligence in the process. - Exceptional at multi-tasking and time management, able to drive multiple pieces of work forward simultaneously while meeting all deadlines. - Demonstrated ability to effectively use web-based platforms, electronic documentation systems, and communication tools, with strong typing and data entry skills required to accurately document interactions in real time. - Have high speed internet with an active Ethernet connection, and a quiet/confidential workspace. - Be empathetic, flexible, and adaptable to varying situations. - Have open availability and flexibility to work within the program’s operating hours, including weekends and holidays. - Be reliable and able to adhere to schedules based upon program needs. - Complete yearly required continuing education trainings. - Have knowledge of all job specific skills including safety assessment, data collection, and triage. - Goal-oriented team player with strong experience working in large and complex systems. - A commitment to team objectives and Didi Hirsch philosophies. - Successfully pass our pre-employment screening, including a background check and live scan fingerprinting. Our Vision A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being. Our Mission Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access. CORE VALUES Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging. Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support. #LI-Remote