Runpod is the foundational platform for developers to build and run custom AI systems that scale. With over 500,000 developers worldwide and an annual recurring revenue run rate exceeding $120M, Runpod operates at the intersection of developer velocity and production-scale AI. Founded in 2022, we’ve grown rapidly by building infrastructure purpose-built for modern AI workloads. Our platform enables teams to move from experimentation to deployment with flexibility across cloud, on-prem, and hybrid environments. As a remote-first, globally distributed company, we are building the infrastructure layer that powers the next generation of AI systems. We are seeking a strategic and execution-oriented Head of Partnerships to join our team. As the first dedicated hire in this function, you will be responsible for systematizing and scaling our existing organic traction into a powerful force multiplier for growth. You will design and lead our partnership ecosystem across three primary pillars: Referral Partners, Reseller/Marketplaces, and System Integrators. Responsibilities: - Referral Partner Ecosystem: Identify and recruit complementary vendors in the AI/ML ecosystem (tooling, platforms, and consulting) to build bidirectional referral engines and co-marketing initiatives. - Channel Revenue & Marketplaces: Lead our presence in major cloud marketplaces (AWS, Azure, GCP) and manage relationships with technology distributors and VARs to tap into enterprise procurement workflows. - System Integrator (SI) Strategy: Build joint solution programs with GSIs and boutique AI consultancies, enabling them to bundle Runpod infrastructure into complete "AI development lifecycle" solutions for enterprise customers. - Ecosystem Development: Scale partnerships as a force multiplier for growth, allowing Runpod to expand its market reach without proportional headcount expansion. - Cross-Functional Collaboration: Work closely with Sales, Product, DevRel and Marketing to ensure partnership leads are seamlessly integrated into our hybrid PLG/SLG motion. Requirements: - 7+ years of experience in partnerships, business development, or ecosystem growth, with at least 2+ years operating at a senior or leadership level. - AI/ML Domain Expertise: Demonstrated understanding of the AI infrastructure market, adjacencies across the dev lifecycle, and the industry broadly. - Partnership Experience: Proven track record of managing Cloud Marketplace co-sell motions and building relationships with System Integrators. - Execution Focus: A "player-coach" mentality, capable of both high-level strategy and hands-on partner recruitment and team management. - Proven track record of building and scaling strategic partnerships and impact. - Experience negotiating complex commercial agreements and long‑term strategic deals. - Ability to operate at both a strategic and hands‑on execution level in a fast‑moving startup environment. - Excellent communication, presentation, and stakeholder‑management skills. - Successful completion of a background check. What You’ll Receive: - The competitive OTE pay for this position ranges from $220,000-300,000 usd. This salary range may be inclusive of several career levels at Runpod and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location - Meaningful equity in a fast-growing company- everyone on the team receives stock options — your impact drives our growth, and you share in the upside. - Generous medical, dental & vision plans — we cover 100% for all employees and partial for dependents. - Flexible PTO- take the time you need to recharge - Most roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication - Join a passionate team on the cutting edge of AI infrastructure — where culture, learning, and ownership are at the heart of how we scale. - $1,200 Home Office & Equipment Stipend- We set you up for success from day one with gear and support to create your ideal workspace Runpod is committed to maintaining a workplace free from discrimination and upholding the principles of equality and respect for all individuals. We believe that diversity in all its forms enhances our team. As an equal opportunity employer, Runpod is committed to creating an inclusive workforce at every level. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law. We welcome every qualified candidate eligible to work in the United States; however, we are currently unable to sponsor employment visas

• Identify, initiate, and nurture relationships with qualified prospects over the phone and via email • Manage the entire sales cycle, from initial discovery call through close • Build and maintain a sizeable pipeline of mid-market and enterprise prospects • Perform compelling product demos and sales presentations with Director, VP, and C-Level contacts • Light travel to trade shows and events might be required

Manage and analyze commercial insurance accounts, develop client relationships, resolve service issues with carriers, and support new business growth while ensuring accurate documentation and adherence to company policies.

About Spotlight Media Spotlight Media is a leading TikTok Shop Partner agency, scaling some of the most recognizable brands in the new age of social commerce. Unlike traditional agencies, we don’t believe in cookie-cutter playbooks—every strategy we craft is custom-built to unlock our clients’ full potential on TikTok Shop. As a TikTok Shop–only agency, our entire focus, from the initiatives we pursue to the talent we hire, is singularly dedicated to driving growth on the platform. We’ve guided brands through the full funnel- from launch to scaling into the millions in GMV-and we’re just getting started. We believe the future of e-commerce is social. That’s why we’re building a team of high-agency individuals who thrive on ownership, autonomy, and speed. Spotlight is not just a place to execute campaigns—it’s a blank canvas where ambitious people can build real leverage, take on increasing responsibility, and grow into senior operators quickly. Our culture is high-performing, entrepreneurial, and unapologetically ambitious. Join us, and you’ll have the trust, resources, and runway to redefine what’s possible for the world’s leading brands. Role Overview We're looking for an Account Manager based in Los Angeles. This will be a remote role but due to our client needs you need to be based in Los Angeles. You’ll be the execution engine for TikTok Shop accounts, working directly under a Senior Account Manager. You’ll help translate strategy into action, keep projects moving, maintain shop health, and deliver consistent, high-quality execution across teams. This is a learn-by-doing role designed for high-agency operators who want to grow fast. Early on, you’ll focus on execution and account operations. As you demonstrate judgment, reliability, and ownership, your scope will expand into growth initiatives, client leadership, and strategy-with a clear path to Senior Account Manager typically within 6–12 months for strong performers. What You’ll Do Client Operations & Communication - Run the account operating rhythm: prep agendas, take notes, track action items, and send crisp recaps for WBRs/MBRs/QBRs. - Build and maintain 30-60-90 day plans for each client; update owners, timelines, and success metrics weekly. - Draft client updates and deck slides; translate performance data into clear narratives and concrete next steps. - Manage tickets and issues, chase dependencies, and keep all stakeholders aligned and on timeline. TikTok Shop Execution & Health - Own day-to-day Seller Center hygiene: PDP checks (titles, attributes, images), catalog updates, and compliance follow-ups. - Monitor and report account-health metrics (e.g., Late Dispatch Rate, Valid Tracking Rate, cancellations/refunds) and flag risks early. - Launch and coordinate promotions (bundles, coupons, seasonal events) with Content and Media teams. - Support troubleshooting for approvals or policy issues by organizing evidence, timelines, and escalation documentation. Cross-Functional Orchestration (No Content Creation) - Write airtight briefs for Content and Creative teams; track revisions against SLAs and quality bars. - Partner with Media and Analytics on dashboards, UTM hygiene, and weekly performance readouts (GMV, CTR, CVR, AOV, refunds). - Coordinate with Ops and Logistics on fulfillment readiness and customer experience status. Data, QA, and Process - Maintain source-of-truth documentation in Notion: trackers, risk logs, promo calendars, and asset libraries. - Perform QA checks before delivery (accuracy, links, pricing, promo eligibility, compliance). - Contribute to and improve playbooks and SOPs; capture lessons learned in retros to help the team move faster over time. What You’ll Learn & Growth Trajectory - Shadow your Senior AM on strategy development, escalations, negotiations, and QBR storytelling. - Gradually take point on client calls, scope changes, and mini-initiatives (e.g., a seasonal promo or creator activation). - Expand from execution → ownership → strategy as you consistently hit scorecard targets. - Clear, merit-based path to Senior Account Manager, with increasing responsibility, influence, and compensation as your scope grows. Success Metrics - Delivery reliability: On-time/on-brief execution; rework rate trending down. - Communication quality: Clear recaps, fast response times, and strong stakeholder CSAT. - Business impact: Tangible contribution to GMV growth initiatives and promotional performance. You Will Be a Fit If - You’re a strategic thinker who wants to learn through hands-on execution. - You have high agency and enjoy taking ownership without needing constant direction. - You’re a checklist sniper who loves moving complex projects from “idea” to “done.” - You write crisp, client-ready updates and can turn metrics into simple stories with clear actions. - You’re TikTok-native and curious about how TikTok Shop mechanics drive conversion. - You get energy from organizing chaos—briefs, timelines, QA, and follow-through are your happy place. - You have a builder mindset: you document, templatize, and leave systems better than you found them. - You actively seek feedback and want to grow into a Senior AM quickly. What You Bring (Requirements) - 1–7+ years in e-commerce, marketplaces, digital marketing, consulting, or client-facing operations (agency experience a plus). - Strong project management skills: task tracking, timelines, stakeholder coordination. - Proficiency in Google Sheets/Excel; comfort working with dashboards and basic analysis (filters, pivots, lookups). - Excellent written and verbal communication with a strong service mindset. - Familiarity with TikTok as a consumer platform and eagerness to master TikTok Shop (we’ll train you on our playbooks). - Strong bonus: experience with TikTok Shop, Seller Center, or marketplace operations. Why You’ll Love Working With Us - High autonomy and real ownership from day one—no micromanagement. - Direct exposure to top-tier brands and the fastest-growing corner of e-commerce. - A growth-first culture that rewards builders, not seat-warmers. - Mentorship from Senior AMs and leadership with a clear, merit-based growth path. - Competitive compensation, performance upside, and flexible/hybrid work (location dependent).