Job Closed

This listing is no longer active.

SiteMinder logo
SiteMinder

The world's leading hotel distribution and revenue platform.

Transaction Solutions Analyst – GDS

Business AnalystBusiness AnalystFull TimeRemoteSeniorTeam 1,001-5,000Since 2010H1B No SponsorCompany SiteLinkedIn

Location

India

Posted

67 days ago

Salary

0

Seniority

Senior

English

Job Description

Transaction Solutions Analyst – GDS

SiteMinder

• As a Partner Solutions Consultant, demonstrate a high level of service and ensure the team achieves it goals, objectives and SLA’s. • Provide level 2 technical support for all SiteMinder labeled products and services with a primary focus on Partner Support • Case management ensuring that all support cases are resolved for escalated to the appropriate team in a timely manner in accordance with SiteMinder’s SOPs and service level agreements. • Continual learning and improvement in technical knowledge and troubleshooting techniques, with the ultimate goal of solving complex-issues in a Customer-friendly manner • Be a GDS subject matter expert. Have an in-depth understanding of the technology, service delivered, and the tools used. • Coordinate GDS deployments and training, set the customer expectation and resolve the customer issue, deliver against the KPIs. • Follow SiteMinder’s best practice procedures, specifically in regard to escalating any security concerns or breach of security. • Working smoothly with the global Partner Support team, collaborating to make the best Customer-experience possible

Job Requirements

  • Have experience in L2 escalations and/or logs
  • Have a desire and drive to become an expert in GDS Services,
  • Reservations Management: CRS and META search
  • Self-driven to constantly improve their own knowledge or that of the team
  • Great capacity for customer interaction and conflict resolution
  • Strong self-starter and experience working within an SLA or KPI driven environment

Benefits

  • Health insurance
  • Professional development opportunities
  • Flexible work arrangements

Related Categories

Related Job Pages

More Business Analyst Jobs

Full TimeRemoteTeam 10,001+Since 1802H1B Sponsor

At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world’s most talented people are choosing to work at DuPont. Why Join Us | DuPont Careers Lead the Future of Operational Excellence at DuPont Are you ready to shape the future of operational excellence? DuPont is seeking a Operational Excellence Business Leader to drive transformative change across our Line of Businesses (LoB). This newly created role offers a unique opportunity to define strategy, lead execution, and inspire a culture of continuous improvement across global operations—including production facilities, supply chain, and contract manufacturing. As a key member of the VP of Operations’ leadership team, you will champion initiatives that deliver sustainable results in Safety, Quality, Delivery, Inventory, and Productivity (SQDIP). Your leadership will not only optimize performance but also build organizational capability and embed a mindset of excellence throughout the business. What You’ll Do - Lead the Vision: Set and execute the strategic direction for Operational Excellence, aligning with enterprise priorities and business needs. - Drive Impact: Establish rigorous processes to achieve SQDIP goals and deliver best-in-class performance. - Collaborate Across Functions: Partner with Plant, Supply Chain, and Contract Manufacturing leaders to maintain an integrated roadmap and Kaizen funnel for improvement. - Deploy Best Practices: Implement tools and standards consistent with the DuPont Business System, leveraging metrics to accelerate results. - Build Capability: Develop leaders and teams to identify, plan, and execute continuous improvement opportunities. - Influence at Scale: Work closely with global OpEx teams to share best practices and elevate performance across the enterprise. - Lead Change: Support monthly operating reviews and champion initiatives that drive measurable improvement. What You Bring - Bachelor’s degree required in operations or engineering-related discipline. - 10+ years of manufacturing experience, including operational leadership roles. - Expertise and proven results in Lean, Six Sigma, and continuous improvement execution. - Proven ability to lead change and navigate Management of Change (MoC) processes. - Proven track record of delivering results. - Strategic thinker with hands-on execution skills and a passion for solving problems and inspiring teams. - Strong communication and influencing skills across all organizational levels. - Willingness to travel globally (~50%). Why Join Us? This is more than a role—it’s a chance to shape the operational future of a global leader. You’ll work at the intersection of strategy and execution, driving initiatives that impact safety, quality, and productivity worldwide. If you thrive on solving complex challenges, inspiring teams, and delivering results, we want you on our team. Ready to Make an Impact? Apply today and be the catalyst for operational excellence at DuPont. Your leadership will drive innovation, efficiency, and sustainable success across our global operations. #LI-JS1 Join our Talent Community to stay connected with us! DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information. DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.

United States
Job Closed
Humana logo

Sr Business Analyst Professional

Humana

Louisville, Kentucky-based Humana is a leading healthcare company that offers a variety of health, wellness, and insurance products and services designed to offer an integrated app

Business Analyst67 days ago

Become a part of our caring community The Senior Business Systems Analysis Professional performs analysis of business, process and user needs, documentation of requirements, cost/benefit analysis and translation into proper system requirement specifications. The Senior Business Systems Analysis Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Senior Business Systems Analysis Professional formulates and defines systems, objectives based on both user needs. You have a good understanding of applicable business systems and industry requirements. Devises or modifies procedures and processes considering system capabilities and limitations, operating time, and results. You validate benefits achieved from solution implementation to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Although this is not a leadership role you will exercise considerable latitude in determining objectives and the approach to assignments. This role will have a specific focus on supporting finance reports within the Oracle ecosystems, both Oracle Cloud Fusion (ERP & FDI) and Oracle EBS, and all related subledgers. This role will understand business needs, care for requirements, and work closely with Tech on report delivery for Finance customers. Responsibilities - Formulates and defines systems and objectives based on user needs and a thorough understanding of business systems and industry requirements. - Devises or modifies procedures and processes to address complex problems, considering system capabilities, limitations, operating time, and desired outcomes. - Validates the benefits achieved from implemented solutions. - Begins to influence the department's strategy through recommendations and insights. - Moderately complex to complex issues regarding the technical approach for project components, performing work independently. - Exercises considerable latitude in determining objectives and approaches to assignments. - Specializes in supporting finance reports within Oracle ecosystems, including Oracle Cloud Fusion (ERP & FDI), Oracle EBS, and related subledgers. - You understand business needs, requirements, and collaborates with technical teams to deliver reports for Finance customers. Use your skills to make an impact Required Qualifications - Bachelor's degree - 5 + years of technical experience - Working knowledge of ad-hoc query tools and data repositories that support data extraction and manipulation - Knowledge of Systems Development Life Cycle - Experience in problem analysis and process - Comprehensive knowledge of all Microsoft Office applications, including Word, Excel, Access, PowerPoint, and Visio - Must be passionate about contributing to an organization focused on improving consumer experiences - Can work anywhere in the continental USA working EST zone hours, 8am-5pm. - Weekends may be needed for projects or production support. Preferred - MBA or another Advanced Degree - Six Sigma certification - PMP certification - Demonstrated experience with process documentation and re-engineering Work at Home Guidance To ensure Home or Hybrid Home/Office associates, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria: - At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested - Satellite, cellular and microwave connection can only be used if leadership approves it. - Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. - Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet our requirements for their position/job. - Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information - Can work anywhere in the continental USA working EST zone hours, 8am-5pm. - Weekends may be needed for projects or production support. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $80,900 - $110,300 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 05-31-2026 About us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

United States
$80.9K - $110K / year
Job Closed
Alight Solutions logo

Data Integration Business Analyst

Alight Solutions

Alight Inc. (NYSE: ALIT) is a leading cloud-based human capital technology and services provider

Business Analyst67 days ago
Full TimeRemoteTeam 10,001+Since 2016H1B Sponsor

• Analyzing, designing, and implementing data integration solutions to enhance system efficiency and accuracy • Enterprise-level planning, coordinating interdependent activities across systems, and guiding senior stakeholders in evaluating options and impacts to support informed decision-making • Defining and governing data mapping standards, including field-level definitions, transformations, validation rules, and reconciliation requirements • Documenting and maintaining end-to-end data flows and lineage across integrated systems to support traceability, auditability, and operational support • Translating business and data strategy into implementation-ready requirements and delivery artifacts (e.g., functional requirements, user stories, data specifications) • Partnering with technical teams to align integration patterns, delivery approach, and milestones to ensure scalable and repeatable solutions • Ensuring secure data exchange practices are understood and followed, including requirements for file transfer mechanisms and access controls • Identifying data risks early and works with stakeholders to define mitigation strategies throughout the integration lifecycle • Collaborating cross-functionally with business, IT, and compliance teams to ensure data integration solutions adhere to governance, privacy, and regulatory standards • Driving data quality outcomes by defining acceptance criteria, validation rationale, reconciliation processes, and defect remediation approaches • Establishing operational readiness for file feeds and integrations, including cutover planning, support models, runbooks, and escalation paths • Defining monitoring and alerting expectations for inbound and outbound file feeds to proactively identify and resolve failures or delays • Leading complex troubleshooting and root-cause analysis efforts across teams, driving corrective and preventive actions • Analyzing recurring issues and trends to recommend and implement continuous improvement opportunities for integration processes • Providing leadership, coordination, and oversight into the work of other business analysts on large or complex initiatives • Mentoring junior and mid-level business analysts on integration concepts, analysis techniques, tools, and documentation standards • Contributing to the evolution of business analysis and data integration best practices, templates, and standards across the organization.

Florida
$90K - $109K / year
Job Closed
Agilent Technologies logo

Talent Insights Analyst

Agilent Technologies

Premier Laboratory Partner for a Better World

Business Analyst67 days ago
Full TimeRemoteTeam 10,001+Since 1999H1B Sponsor

• Enable the Talent Management COE to deliver impactful outcomes by building robust talent intelligence tools and resources including analytics that support succession planning, leadership pipeline health, talent reviews, development strategy and more. • Build and maintain dashboards, scorecards, and reports that clearly communicate trends and performance against key talent metrics – independently creating and designing for impact. • Collaborate with Talent Acquisition, HR Business Partners, and other COEs to support cross-functional initiatives where talent data is critical (e.g., internal mobility, DEI, workforce planning). • Proactively translate complex data into clear, actionable insights and recommendations for HR and business leaders. • Support the development of enterprise-wide talent reporting frameworks, data governance, and standardization. • Work closely with HR Shared Services and HR Digital teams to improve data quality, structure, and accessibility. • Support effective delivery of COE projects, programs and initiatives leveraging technical & digital skills.

California
$143.8K - $269.6K / year
Job Closed