• Support Account Managers in identifying, qualifying, and targeting prospective clients in key markets • Assist in developing proposals, preparing presentations, coordinating demos, and following up on sales opportunities • Help manage assigned accounts by responding to client inquiries and ensuring timely internal follow-up • Partner with internal teams (sales operations, engineering, finance, etc.) to support client needs • Maintain accurate CRM records, track pipeline activity, and assist with reporting • Participate in client meetings and presentations to develop consultative selling skills • Assist with renewals, upsell opportunities, and customer satisfaction initiatives • Work toward individual performance goals with a clear path to full Account Manager responsibilities

Career Category Sales Job Description This territory covers: Akron, OH, Youngstown, OH, Erie, PA, Pittsburgh, PA, Wexford, PA Live What you will do Let’s do this. Let’s change the world. In this vital role you will be representing Tavneos to physicians and healthcare professionals, playing a key role in establishing product demand and delivering comprehensive account management within a designated territory. You will serve a central point of contact, response for educating medical professionals and external stakeholders on disease state awareness and product information to support optimal patient care. As a SAM, you will drive product utilization while identifying and addressing the unique needs of each account. This includes building and maintaining strong relationships with healthcare providers, coordinating cross-functional field teams, and executing aligned strategies to ensure access, education, and support for rare disease treatments. Responsibilities: - Develop and execute a comprehensive territory business plan to achieve and exceed sales objectives, aligned with broader commercial and strategic account goals. - Promote Tavneos within approved labeling in a fair, balanced, and ethical manner in accordance with corporate and industry compliance guidelines. - Serve as a trusted partner and disease expert to healthcare professionals by delivering meaningful, patient-centered education on disease state and product information. - Build and manage strong relationships with a range of stakeholders across the patient care ecosystem—including physicians, nurses, office staff, case managers, infusion centers, and caregivers. - Navigate and engage within diverse healthcare delivery settings such as private practices, academic institutions, IDNs, community hospitals, and specialty clinics. - Identify and address patient access, reimbursement, and pull-through challenges by working cross-functionally with field access teams, patient services teams, and case managers. - Coordinate internal matrix teams (e.g., MSLs, Market Access, Nurse Educators, TLLs) to deliver integrated, account-specific solutions that drive long-term customer engagement and product utilization. - Lead or support the development of referral networks and site-of-care pathways to enable seamless patient initiation and continuity of care. - Establish productive relationships with local and regional KOLs to expand reach and influence within the therapeutic landscape. - Actively contribute field insights and market intelligence to cross-functional partners and leadership to inform strategy, resource deployment, and future planning. - Leverage approved tools, peer education programs, and digital engagement channels to extend reach and increase impact with key stakeholders. - Maximize use of promotional resources and operate within assigned territory budget to support business objectives. - Represent the company at appropriate medical congresses, society meetings, and educational events to maintain therapeutic and competitive knowledge. - Complete all training and administrative responsibilities in a timely and accurate manner while upholding all company policies and compliance standards. Win What we expect of you We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a person with these qualifications. Basic Qualifications (Account Manager – Level 4) Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience Basic Qualifications (Specialty Account Manager – Level 5) Doctorate degree & 2 years of collective account management experience, sales, & commercial experience OR Master’s degree & 6 years of collective account management experience, sales, & commercial experience OR Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience OR Associate degree & 10 years of collective account management experience, sales, & commercial experience Preferred Qualifications: - Demonstrated success in a role involving reimbursement navigation, site of care education, and/or patient access coordination. - Experience promoting a product that requires extensive coordination with office staff, infusion centers, and patient services teams. - Prior experience working in or with Rheumatology and Nephrology strongly preferred. - Familiarity with Tavneos – e.g., infused therapies, buy-and-bill products, products under medical benefit highly desired. - Experience engaging within administrators – e.g., community practices, academic centers, IDNs, hospital systems. - Ability to collaborate effectively in a matrix environment, working cross-functionally with [Insert relevant roles – e.g., Market Access, Patient Services, MSLs, Nurse Educators, TLLs, Field Reimbursement]. - Strong knowledge of payer policies, reimbursement processes, and managed markets is a plus; experience negotiating access or navigating formulary pathways is preferred for more strategic roles. - Proven ability to build strong customer relationships, educate on complex disease states, and adapt communication to diverse audiences. - Excellent interpersonal, written, and verbal communication skills; ability to communicate with both clinical and administrative stakeholders. - High degree of self-motivation, initiative, and adaptability in fast-paced or ambiguous environments. - Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools. - Willingness to travel approximately up to 80%, including occasional overnight or weekend travel as needed. This position is open to candidates of various backgrounds and experience levels. The role level/title will be chosen based on the candidate’s match to basic qualifications and level of experience required for this geography. Thrive What you can expect of us As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being. The annual base salary range for the Account Manager opportunity in the U.S. is $ 149,052 to $177,700. This range is also referenced below. The annual base salary range for the Specialty Account Manager opportunity is the U.S. is $154,126 to $183,750. In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including: - Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. - A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan - Stock-based long-term incentives - Award-winning time-off plans and bi-annual company-wide shutdowns - Flexible work models, including remote work arrangements, where possible Apply now For a career that defies imagination Objects in your future are closer than they appear. Join us.careers.amgen.com Application deadline External/Internal postings: Amgen's application deadline is 3/1/2026 for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen requires all staff in the United States and Puerto Rico to be vaccinated from COVID 19 as a condition of employment. In accordance with applicable law, Amgen will provide reasonable accommodations to staff members who qualify on the basis of a medical reason or a sincerely held religious belief, practice, or observance. Such accommodation may not pose an undue hardship to Amgen, its operations, or its staff. .Salary Range -

Job Description Gestionnaire de comptes clés (Unité d’affaires Animaux de compagnie) Le ou la Directeur(trice) associé(e) des comptes clés est un rôle de leadership responsable de la gestion et du développement des relations avec les clients stratégiques de l’entreprise, de la stimulation de la croissance des revenus et de l’assurance de la satisfaction des clients. La personne titulaire du poste élabore des plans stratégiques de comptes, identifie de nouvelles occasions d’affaires et collabore avec des équipes internes au Canada et à l’international afin d’offrir un service d’excellence. Elle agit comme principal point de contact pour les comptes clés, supervisant l’ensemble de la relation client et veillant à l’alignement avec les objectifs stratégiques de l’entreprise. Les responsabilités principales du poste comprennent, sans s’y limiter : - Gestion des relations: Établir et maintenir des relations solides et durables avec les clients clés, y compris les cadres supérieurs (C-suite). - Planification stratégique : Élaborer et mettre en œuvre des plans stratégiques de comptes afin d’atteindre les objectifs de revenus et de répondre aux besoins des clients. - Développement des affaires : Identifier et exploiter de nouvelles occasions d’affaires au sein des comptes existants, notamment par la vente incitative et la vente croisée. - Collaboration interfonctionnelle : Travailler étroitement avec les équipes internes (ventes, marketing, opérations, etc.) afin de répondre aux besoins des clients et d’assurer la livraison efficace des solutions. - Gestion de la performance : Suivre la performance des comptes, analyser les indicateurs clés et produire des rapports réguliers. - Négociation contractuelle : Négocier les contrats et ententes avec les comptes clés, élaborer des propositions de prix et assurer la rentabilité ainsi que des bénéfices mutuels. - Résolution de problèmes : Gérer les préoccupations des clients et résoudre les enjeux afin d’assurer leur satisfaction et leur fidélisation. - Connaissance de l’industrie : Se tenir informé(e) des tendances de l’industrie, des activités des concurrents et des conditions du marché afin d’identifier les risques et les opportunités. - Mentorat : Le cas échéant, encadrer et accompagner d’autres membres de l’équipe de gestion des comptes. Compétences requises: - Solides compétences en ventes et en négociation : essentielles pour établir des relations, conclure des ententes et gérer les contrats. - Pensée stratégique : capacité à développer et à exécuter des stratégies de comptes à long terme. - Excellentes compétences en communication et en relations interpersonnelles : indispensables pour collaborer avec les clients et les équipes internes. - Leadership et travail d’équipe : capacité à mobiliser et à motiver les équipes, tant au sein de la fonction que transversalement. - Capacité d’analyse et de résolution de problèmes : essentielle pour gérer les enjeux clients et prendre des décisions fondées sur les données. - Connaissance de l’industrie : compréhension des dynamiques du marché et du secteur d’activité. Qualifications: - Baccalauréat en sciences animales, en administration des affaires ou dans un domaine connexe. - Minimum de cinq (5) années d’expérience en ventes et/ou en marketing ou dans un domaine connexe. - Au moins deux (2) années d’expérience dans la conduite d’initiatives ou de projets, avec des réalisations démontrées en matière d’influence des résultats sans autorité hiérarchique directe. - Maîtrise de la suite Microsoft Office (Word, Excel, PowerPoint). - Permis de conduire valide requis. - Disponibilité pour des déplacements fréquents avec nuitées (environ 25 %). - La maîtrise du français est requise (pour les candidats basés au Québec uniquement). Nous sommes fiers d'être une entreprise qui embrasse la valeur de rassembler des personnes diversifiées, talentueuses et engagées. La façon la plus rapide d’innover est de rassembler des gens de diverses opinions dans un environnement inclusif. Nous encourageons nos collègues à remettre en question avec respect les problèmes de réflexion et d’approche de l’un et de l’autre. Nous sommes un employeur souscrivant au principe de l’égalité d’accès à l’emploi et nous sommes déterminés à favoriser un milieu de travail inclusif et diversifié. Required Skills: Account Management, Adaptability, Animal Science, Business Development, Business Planning, Communication, Customer Experience Management, Customer Needs Assessments, Customer Rapport, Customer Satisfaction, Identifying Sales Opportunities, Industry Knowledge, Market Analysis, Microsoft Excel, Profitability Management, Relationship Management, Results-Oriented, Revenue Growth, Sales Forecasting Management, Sales Operations, Strategic Planning, Strategic Thinking, Teamwork Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE Secondary Language(s) Job Description: Key Account Manager (Companion Animal Business Unit) The Associate Director of Key Accounts is a leadership role responsible for managing and developing relationships with a company's most important clients, driving revenue growth, and ensuring customer satisfaction. They develop strategic account plans, identify new business opportunities, and collaborate with internal teams across Canada and internationally to deliver exceptional service. Ultimately, they act as the primary point of contact for key accounts, overseeing all aspects of the client relationship and ensuring alignment with the company's strategic goals. Key Responsibilities of the role include but are not limited to: - Relationship Management: Building and maintaining strong, long-term relationships with key clients, including C-suite executives. - Strategic Planning: Developing and executing strategic account plans to meet revenue targets and achieve client objectives. - Business Development: Identifying and pursuing new business opportunities within existing accounts, including upselling and cross-selling. - Collaboration: Working closely with internal teams (sales, marketing, operations, etc.) to ensure client needs are met and solutions are delivered effectively. - Performance Management: Monitoring account performance, tracking key metrics, and providing regular reports - Contract Negotiation: Negotiating contracts and agreements with key accounts, writing pricing proposals and ensuring profitability and mutual benefit. - Issue Resolution: Addressing client concerns and resolving any issues that may arise, ensuring client satisfaction and retention. - Industry Knowledge: Staying current on industry trends, competitor activities, and market conditions to identify potential risks and opportunities. - Mentorship: In some cases, mentoring and coaching other members of the account management team. Skills Required: - Strong Sales and Negotiation Skills: Essential for building relationships, closing deals, and managing contracts. - Strategic Thinking: Ability to develop and execute long-term account strategies. - Communication and Interpersonal Skills: Crucial for building rapport with clients and collaborating with internal teams. - Leadership and Teamwork: Ability to lead and motivate teams, both within the account management function and cross-functionally. - Problem-Solving and Analytical Skills: Essential for identifying and resolving client issues and making data-driven decisions. - Industry Knowledge: Understanding of the specific industry and market dynamics is required. Qualifications: - Bachelor’s degree in animal science, Business or related discipline. - Minimum of five (5) years Sales and/or Marketing or related experience. - At least two (2) years of experience leading initiatives or projects, with demonstrated accomplishments in influencing outcomes without direct authority. - Proficiency in Microsoft Office including Word, Excel, PowerPoint. - Must have a valid driver’s license. - Must be available for extensive overnight travel (25%). - Fluency in French is required (for candidates based in Quebec only). We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace. Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 25% Flexible Work Arrangements: Remote Shift: Not Indicated Valid Driving License: Yes Hazardous Material(s): n/a Job Posting End Date: 04/16/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Why Crump? We understand that our teammates are more alike than we are different and that we are One Crump. Supported by leading technology tools and a collaborative work model, we empower our people to serve clients and support each other. Strong brands are built through consistent delivery of a company’s value proposition – for both its employees and its customers. At Crump, we believe in investing in the teammates who work for us, supporting the business goals of the myriad professionals who work with us so they can best meet their clients’ needs, and bettering the communities that house our teammates. These beliefs have allowed Crump to maintain our standing as an industry top performer, not only as measured by sales results but, more importantly, by consistent customer and employee satisfaction and retention. Job Summary Manage the business account relationships with key institutional accounts, as well as the sales growth and operational processes associated with Advisor Solutions and Crump. This includes sales development with the account, identification of key POS opportunities, integration and onboarding of POS onto client platforms, operations, and day-to-day trouble shooting. Execute comprehensive business plans for assigned accounts. Collaborate with carriers to maximize sales via digital and operational engagements.Job Description Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. - Develop comprehensive business plans for assigned accounts. - Execute business plans at strategic and tactical level to financial-revenue and profitability expectations and goals. - Oversee the sales and operational infrastructure to ensure success of strategic plans. - Manage carrier relationships as they are related to the organizations involved. - Identify growth opportunities within assigned accounts. - Engage and drive initiatives with Crump FIC -POS teams to leverage growth in assigned accounts. - Assist with financial performance projections and goal setting for assigned accounts. Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Effective interpersonal and written communication skills - Ability to provide excellent customer service to both internal and external customers - Effective time management skills - Ability to prioritize and accomplish multiple tasks simultaneously - Capable of working independently as well as in a team environment - Ability to work in a self-directed fashion - Experience with PC’s in a Windows environment - Demonstrated proficiency in basic computer applications such as Microsoft Office software products - Ability to analyze problems and develop solutions - Ability to communicate with individuals at all levels of the organization - Bachelor’s degree or equivalent education, training and work-related experience - Ability to provide direction and problem resolution within any Crump department - A clear understanding of Crump departments and functions - Account management and relationship experience in the life insurance industry dealing with large client accounts - Experience working in the financial institutions marketplace - Proven experience in life insurance sales and driving sales teams for growth Preferred Qualifications: - Experience working in the independent multi-carrier environment - Fixed life and variable life licenses - Experience in point-of-sale life insurance distribution What AmeriLife Offers A comprehensive benefits package that includes PTO, medical, dental, vision, retirement savings, disability insurance, and life insurance. Equal Employment Opportunity Statement We are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, ancestry, disability, genetic information, marital status, veteran or military status, or any other protected characteristic under applicable federal, state, or local law. We are committed to providing an inclusive, equitable, and respectful workplace where all employees can thrive. Americans with Disabilities Act (ADA) Statement We are committed to full compliance with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws. Reasonable accommodations are available to qualified applicants and employees with disabilities throughout the application and employment process. Requests for accommodation will be handled confidentially. If you require assistance or accommodation during the application process, please contact us at HR@AmeriLife.com. Pay Transparency Statement We are committed to pay transparency and equity, in accordance with applicable federal, state, and local laws. Compensation for this role will be determined based on skills, qualifications, experience, and market factors. Where required by law, the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information, such as benefits, bonuses, and commissions, will be provided as required by law. We do not discriminate or retaliate against employees or applicants for inquiring about, discussing, or disclosing their pay or the pay of another employee or applicant, as protected under applicable law. Pay ranges are available upon request. Background Screening Statement Employment offers are contingent upon the successful completion of a background screening, which may include employment verification, education verification, criminal history check, and other job-related inquiries, as permitted by law. All screenings are conducted in accordance with applicable federal, state, and local laws, and information collected will be kept confidential. If any adverse decision is made based on the results, applicants will be notified and given an opportunity to respond.