Role Description The Account Manager drives TFS’ growth in the medical aesthetics, dental, and healthcare markets by helping clinics and practitioners access tailored financing solutions to grow their businesses. This is a consultative, client-facing sales role focused on both acquiring new partners and expanding relationships with existing clients. - Own a portfolio of accounts and guide customers through the full financing lifecycle—from initial engagement and needs discovery to structuring, approval, and funding. - Act as a trusted advisor, helping clients evaluate equipment investments, optimize cash flow, and choose financing strategies that align with their business goals. - Develop and manage relationships with third-party manufacturers, vendors, and channel partners, positioning TFS as a trusted financing partner. - Generate consistent referral-based lead activity within the medical aesthetics ecosystem. - Requires a strong sales mindset, financial acumen, and the ability to build credibility with clinic owners, operators, and industry partners across North America. Qualifications - High integrity, professionalism, and a strong results-driven mindset. - Proven ability to thrive in a fast-paced, target-driven environment. - Strong relationship-building skills. - Competitive and performance-oriented with a track record of meeting or exceeding sales targets. - Advanced communication, negotiation, and interpersonal skills. - Strong organizational and time management skills. - Self-motivated and disciplined. - Consultative sales approach. - Proficiency with Microsoft Office and CRM systems. - 3+ years of B2B and/or B2C sales experience. - Experience working with third-party vendors, manufacturers, or referral partners is a strong asset. - Experience in equipment financing, or within the medical aesthetics, dental, or healthcare space, is required. - Post-secondary diploma or bachelor’s degree is an asset. Requirements - Build and manage a pipeline of new and existing clinic and vendor relationships. - Proactively engage inbound and outbound opportunities to identify financing needs. - Act as a strategic advisor to clients by understanding their business goals and equipment needs. - Structure and present financing options by leveraging a network of lending partners. - Prepare high-quality credit submissions for lender review. - Guide clients through the full application and approval process. - Negotiate financing terms and successfully close transactions. - Manage the end-to-end deal process, including documentation and follow-ups. - Maintain accurate and up-to-date records in CRM. - Develop deep knowledge of lender programs and industry trends. - Collaborate cross-functionally with internal teams and external partners. - Consistently achieve or exceed monthly, quarterly, and annual sales targets. - Represent the business at industry roadshows and conferences. - Perform other job-related duties as required. Benefits - Results, recognition, and rewards culture. - Growth opportunities and supportive leadership. - Employer paid benefits including medical and dental plans. - Employee Investment Program with company matching. - Flexible work options: in-office, hybrid, or remote.

• To sell Teleport’s products and services to existing customers while maintaining and supporting the relationship. • Responsible for uncovering growth opportunities and bringing them to close as well as ensuring on-time renewals. • Responsible for forecasting Net ARR changes and keeping SFDC up to date. • Manage day to day communication with their book of accounts. • Drive adoption and create champions. • Seek out new opportunities for Teleport. • Deliver on-time renewals. • Identify and mitigate risk for contraction/churn.

Career Category Sales Job Description Territory Covers: Newark, NJ, Trenton, NJ, Philadelphia, PA, Manhattan, NY, Brooklyn, NY Ideally, the candidate would live in Newark or within a reasonable daily commuting distance. The ability to travel (drive and/or fly) frequently within territory is required. Account Manager Live What you will do Let’s do this. Let’s change the world. In this vital role you will be representing TEPEZZA to physicians and healthcare professionals, playing a key role in establishing product demand and delivering comprehensive account management within a designated territory. You will serve a central point of contact, response for educating medical professionals and external stakeholders on disease state awareness and product information to support optimal patient care. As an Account Manager, you will drive product utilization while identifying and addressing the unique needs of each account. This includes building and maintaining strong relationships with healthcare providers, coordinating cross-functional field teams, and executing aligned strategies to ensure access, education, and support for rare disease treatments. Responsibilities: - Develop and execute a comprehensive territory business plan to achieve and exceed sales objectives, aligned with broader commercial and strategic account goals. - Promote TEPEZZA within approved labeling in a fair, balanced, and ethical manner in accordance with corporate and industry compliance guidelines. - Serve as a trusted partner and disease expert to healthcare professionals by delivering meaningful, patient-centered education on disease state and product information. - Build and manage strong relationships with a range of stakeholders across the patient care ecosystem—including physicians, nurses, office staff, case managers, infusion centers, and caregivers. - Navigate and engage within diverse healthcare delivery settings such as private practices, academic institutions, IDNs, community hospitals, and specialty clinics. - Identify and address patient access, reimbursement, and pull-through challenges by working cross-functionally with field access teams, patient services teams, and case managers. - Coordinate internal matrix teams (e.g., MSLs, Market Access, Nurse Educators, TLLs) to deliver integrated, account-specific solutions that drive long-term customer engagement and product utilization. - Lead or support the development of referral networks and site-of-care pathways to enable seamless patient initiation and continuity of care. - Establish productive relationships with local and regional KOLs to expand reach and influence within the therapeutic landscape. - Actively contribute field insights and market intelligence to cross-functional partners and leadership to inform strategy, resource deployment, and future planning. - Leverage approved tools, peer education programs, and digital engagement channels to extend reach and increase impact with key stakeholders. - Maximize use of promotional resources and operate within assigned territory budget to support business objectives. - Represent the company at appropriate medical congresses, society meetings, and educational events to maintain therapeutic and competitive knowledge. - Complete all training and administrative responsibilities in a timely and accurate manner while upholding all company policies and compliance standards. Win What we expect of you We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a person with these qualifications. Basic Qualifications: Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience Preferred Qualifications: - Demonstrated success in a role involving reimbursement navigation, site of care education, and/or patient access coordination. - Experience promoting a product that requires extensive coordination with office staff, infusion centers, and patient services teams. - Prior experience working in or with Endocrinology or Ophthalmology strongly preferred. - Familiarity with infused therapies, buy-and-bill products, products under medical benefit highly desired. - Experience engaging within community practices, academic centers, IDNs, hospital systems. - Ability to collaborate effectively in a matrix environment, working cross-functionally with [Insert relevant roles – e.g., Market Access, Patient Services, MSLs, Nurse Educators, TLLs, Field Reimbursement]. - Strong knowledge of payer policies, reimbursement processes, and managed markets is a plus; experience negotiating access or navigating formulary pathways is preferred for more strategic roles. - Proven ability to build strong customer relationships, educate on complex disease states, and adapt communication to diverse audiences. - Excellent interpersonal, written, and verbal communication skills; ability to communicate with both clinical and administrative stakeholders. - High degree of self-motivation, initiative, and adaptability in fast-paced or ambiguous environments. - Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools. - Willingness to travel approximately including occasional overnight or weekend travel as needed. Thrive What you can expect of us As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is $154,736 to $183,900. Actual salary will vary based on several factors including, but not limited to, relevant skills, experience, and qualifications. In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including: - Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. - A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan - Stock-based long-term incentives - Award-winning time-off plans and bi-annual company-wide shutdowns - Flexible work models, including remote work arrangements, where possible Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Application deadline: Amgen's application deadline for this position is 4/30; we will continue accepting applications until we receive a sufficient number or select a candidate for the position. As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .Salary Range -

Account Follow Up RepresentativeAbout City of Hope, City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope’s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas. The successful candidate: The Account Follow-up Rep (AFR) is accountable for understanding and reconciling insurance practices (contracted/non-contracted) and is responsible for the reimbursement and/or resolution of patient or insurance (hospital or physician) account balances by utilizing complete follow-up tactics, working accounts to maximize reimbursement in any of the following areas: - Insurance Account Follow-up (hospital or physician) - Self-pay Account Follow-up focusing on the collection of the patient responsibility portion left by insurance leveraging assistance programs and tools. This area includes the inbound call center. - Administration of financial programs supporting the patient with medical balances such as Financial Assistance, Co-pay Assistance, Free Drug, Drug Replacement, etc. Minimum Job Qualifications Education: High school diploma/equivalent or passed proficiency exam Experience: 3 years of A/R experience in a hospital or physician healthcare setting including insurance and self-pay healthcare collections/billing as well as insurance verification experience with demonstrated analytical capability. Experience with account reconciliation and balancing Knowledge, Skills, Abilities: - Solid knowledge of medical terminology, ICD9 codes, CPT/HCPC’s codes. Familiar with Medicare Bad Debt laws and requirements, and Fair Debt Collection Laws - Understanding of insurance contracts and reimbursement methodologies. Ability to interpret EOBs and navigate patient insurance policies - Knowledge of collection agency work, probate courts and its requirements, and bankruptcy laws and regulations - Advanced written and verbal communication skills - Proficient with technology, spreadsheet management skills, with the ability to analyze trends. - Excellent organizational skills, ability to manage multiple priorities and responsibilities - Outstanding customer service skills - Must be willing to travel, as needed City of Hope is an equal opportunity employer. To learn more about our comprehensive benefits, click here: Benefits Information City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.