• Analyze performance data from photovoltaic (PV) plants, identifying performance deviations, anomalies and other faults • Participate in technical meetings to present analyses, discuss insights and opportunities for improvement • Prepare technical reports and presentations for Delfos clients in Brazil and Europe • Collaborate with the Customer Success team to track client requests and implement corrective actions • Work with the Product and Technology teams to improve existing tools and develop new tools

Company:Driven Brands Driven Brands is North America's largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, Auto Glass Now®, and CARSTAR®. Our vision is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience. Headquartered in Charlotte, NC, Driven Brands is more than a workplace. We're a launchpad — for careers, for dreams, and for people driven to do great things. Every day, we fuel the pursuit — for our customers chasing life's moments, for our franchisees building lasting legacies, and for each other as we grow, lead, and succeed together. Performance matters. We take pride in it. We own it. We show up for one another and for our communities. Because at Driven Brands, we're not just fixing cars. We're building futures, unlocking potential, and fueling what's possible — together. JOB DESCRIPTION: Operations Analyst Remote (Eastern/Central time) We are unfortunately unable to provide visa sponsorship now or in the future. The Operations Analytics Analyst will support the analysis, reporting, and monitoring of operational performance across the Take 5 Oil Change network, primary focus on increasing sales/profits and volume across the Take 5 Oil Change network. Reporting to the Manager, Operations Analytics, this role will work closely with Operations leaders and cross-functional partners to transform transactional and operational data into actionable insights. This is a highly hands-on role ideal for an analyst who enjoys digging into data, building analyses and contributing to operational decisions that have a direct impact on field performance. Responsibilities: - Partner with Operations leadership and cross-functional stakeholders to translate business questions into analytical frameworks and actionable insights - Lead complex analyses to identify operational opportunities, quantify impact, and guide strategic decision-making - Execute standardized reporting package to pin-point, monitor and optimize shop operations - Develop and present clear, compelling analytical narratives to operations leadership that drive alignment and action - Collaborate with Regional and District Managers to prioritize initiatives aligned to data-driven conclusions that improve cars per day - Provide real-time analytical support through dashboards, data visualizations, and ad-hoc reporting - Support ongoing KPI reporting and operational performance tracking - Identify business trends and key drivers impacting operational performance - Support the development, execution, and measurement of system-wide operational changes Qualifications: - Bachelor’s degree in a relevant field - 1-2 years of internship and/or professional experience in business/operations analytics or commensurate experience - Strong Excel skills, including advanced formulas and data analysis using large datasets - Working knowledge of SQL for querying relational databases - Exposure to operations-focused environments preferred - Experience building reports, dashboards, and data visualizations - Strong analytical and problem-solving skills with attention to detail - Ability to communicate insights clearly and effectively - Strong organizational and time-management skills - Self-motivated and comfortable working in a fast-paced environment Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law. #LI-AS1 #DBCORP #REMOTE Position Location: North Carolina Compensation Range: $61,700.00 - $110,300.00 Compensation Frequency: Annual Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://www.drivenbrandsbenefits.com Get early access to 50% of your earned wages at any time through our myFlexPay program.

Company Overview Why Choose Us? Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Novolex manufacturing and sourcing expertise spans a diverse range of substrates including resin, paper, molded fiber, aluminum and more. We provide customers a broad array of stock and customized solutions with 120 product categories, 250 brands and over 39,000 SKUs. Our Sustainability Commitment The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives. Job Description Position Summary The Managed Services Analyst (Junior Associate) supports daily operational activities within the Managed Services team, focusing on completing predefined tasks, monitoring service health, executing SOPs, and supporting platform administration—particularly ServiceNow but not limited to. This role works closely with Senior Analysts, Engineers, and Service Managers to ensure stable, high-quality service delivery. Responsibilities begin with a defined task set but will expand as competency and experience grow. Key Responsibilities Service Operations & Support - Perform predefined Level 1–1.5 tasks within Managed Services workflows. - Software Licensing and compliance tracking - Monitor system dashboards, alerts, and health checks; escalate when necessary. - Execute scheduled tasks such as backups, patch checks, service restarts, and user provisioning. - Document all work performed within the ITSM platform clearly and accurately. - Respond and/or assist with incidents and service requests within SLA targets. ServiceNow Platform Responsibilities Training & Required Foundation - Complete ServiceNow Admin Training as an initial priority. Change & Release Validation - Test all promoted changes prior to deployment to ensure functional integrity. - Perform instance patching validation to confirm stability and identify issues. Knowledge & Metadata Management - Create and maintain Knowledge Base articles specific to the ServiceNow platform. - Maintain platform metadata including Users, Groups, Services, Service Offerings, Assignment Rules, etc. Reporting & Visualization - Create and update operational and analytical reports within ServiceNow. - Build and maintain dashboards for team visibility and leadership reporting. Configuration Tasks - Perform simple Catalog Item changes following approved workflows. - Implement simple Flow changes in Flow Designer (with guidance as needed). - Assist in data hygiene tasks and configuration updates as assigned. Ticket Hygiene & Quality Assurance - Ensure all tickets are updated with clear, concise, and complete notes throughout their lifecycle. - Maintain correct categorization (assignment group, CI, service, priority, urgency). - Validate closure quality including resolution notes and communication. - Perform periodic hygiene checks for stale tickets or workflow bottlenecks. - Audit team tickets for SLA and process adherence. Reporting, Metrics & Dashboards - Create/update operational reports (SLA performance, ticket volume, backlog aging). - Maintain dashboards for leadership and team visibility. - Monitor KPIs such as SLA compliance, backlog health, and repeat incidents. - Identify anomalies or shifts in ticket patterns and escalate appropriately. ServiceNow System Flow & QA - Validate flows, workflows, approvals, and business rules after updates. - Conduct QA testing for Catalog Items, Flows, UI Policies, and automations. - Identify broken/inefficient flows and log defects or enhancements. - Ensure changes do not impact upstream or downstream processes. - Run test cases during release or patch cycles to confirm system stability. Documentation & Knowledge Governance - Maintain and update SOPs as processes evolve. - Conduct quarterly or annual Knowledge Base reviews for article validity. - Archive, revise, or rewrite outdated content to maintain quality standards. - Document new procedures, flows, and platform updates. - Support continuous improvement of documentation quality. Data Analysis & Process Evaluation - Analyze ticket trends (volume, patterns, repeat issues). - Evaluate process performance end-to-end to identify friction or inefficiency. - Assess process logic, efficiency, and turnaround time. - Identify automation opportunities within ServiceNow. - Support service reviews with data-backed insights and recommendations. Qualifications: Required - 1–2 years of IT support or related experience. - Foundational understanding of ServiceNow or willingness to learn. - Basic knowledge of O365, Windows endpoints, and enterprise IT fundamentals. - Strong communication and documentation skills. - Ability to follow structured processes accurately. Preferred - Exposure to ServiceNow (incident management, catalog items, dashboards). - ITIL Foundation certification or willingness to obtain within 6 months. - Experience with Intune, Azure AD, or similar tools. Core Competencies - Attention to Detail - Analytical Thinking - Customer Service Orientation - Adaptability - Collaboration Performance Metrics - SLA adherence - Accuracy of task completion and platform updates - Documentation and knowledge article quality - Report/dashboard reliability - Testing and patch validation execution - Trend analysis and process improvement contributions - Escalation quality and timeliness Compensation: A reasonable estimate of the current range is $70,000 - $75,000 + bonus + benefits. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by job-related skills, experience, and relevant education or training. At Novolex, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. The benefits for this role include 401(k) plan with company match, comprehensive medical, dental, and vision insurance, flexible spending and health savings accounts, paid vacation, and sick days, paid parental leave, paid holidays and wellness program. #LI-TM1 #LI-Remote Company Benefits What You'll Get From Us Benefits With safety as our top priority and a commitment to employee well-being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance as well as a variety of other well-being resources focused on mental, physical and financial health. Specific benefits and well-being programs may vary depending on where you work. Community Engagement At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility level support of activities in the communities where our employees live and work. Training and Development We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through MyLearning. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program (Non-Union), and a Learning Management System that supports and enhances employee skills at all levels of the organization. Novolex is committed to providing equal employment opportunity in all employment practices, including but not limited to selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, pregnancy, sexual orientation, gender identity, religion, handicap or disability, genetics, citizenship status, service member or veteran status, or any other category protected by federal, state, or local law. Any individual who, because of his or her disability, needs an accommodation in connection with an aspect of the Company's application process should contact myHRservices@novolex.com. Formerly Pactiv Evergreen

The J.R. Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho. We are a true farm-to-table company with an integrated portfolio including food processing and food brands, phosphate mining, fertilizer manufacturing, farming, ranching and cattle production, and other enterprises related to agriculture. Summary Under the supervision of the Area Financial Services Manager (AFSM), this role effectively manages customer financial services, accounts receivable, and risk exposure within an assigned geographic area. Augments overall marketing and sales efforts while ensuring compliance with established financial and credit policies. The position will be a remote (WA) position, ideally candidates would be centralized/ located near the Tri-Cities area. Key Responsibilities - Demonstrated experience of in-depth knowledge of excel required. - Administers the company’s credit policy by reviewing procedures and practices of marketing and sales personnel to ensure compliance. - Evaluates and approves credit lines for new and existing customers within established approval limits, adhering to departmental guidelines, procedures, and policies. Provides recommendations to the Area Financial Services Manager (AFSM) for accounts exceeding the approval authority of a Sr. Regional Credit Analyst. - Conducts thorough financial analysis of customer financial statements to assess creditworthiness and mitigate risk. - Delivers training and guidance to customers and sales teams on available financing programs to support cash flow objectives and manage financial risk. - Builds and maintains strong relationships with local lenders, suppliers, government agencies, legal professionals, and agricultural community leaders to ensure access to reliable credit information. - Collaborates with the AFSM to identify and escalate delinquent accounts to the Special Credit Department. - Utilizes spreadsheets and financial software tools to analyze data and support decision-making. - Requires travel and a flexible work schedule to meet business needs. Typical Education Bachelor’s degree (B.A. or B.S.) from 4-year college or university Relevant Experience 5+ years related experience and/or training Other Information Handle customer and internal relations diplomatically and firmly when required. Ability to assess problems and situations, exercise independent judgment, and reach logical and sound decisions. Have a strong interpersonal relationship, communication and negotiation skills. Conduct business affairs with uncompromising honesty. Job Requisition ID: 25627 Travel Required: Up to 50% Pay Grade: Global Grade 4 Location(s): Remote - USA, Remote - Spokane, SGS Retail - Pasco Country: United States Pay range: $80-$85K annually, plus annual incentive plan eligibility The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons. Attractive total rewards package that includes: - Medical, dental, vision coverage - 401(k) savings plan - Paid Family Building Leave - Generous Paid Time Off - Eligible employees may accrue up to 160 hours in year 1 - 10 Paid Holidays - Relocation Assistance Program (where applicable) - Education Assistance - Benefits details available at simplotbenefits.com **The J.R. Simplot Company is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status.*