• Engage with sales teams in supporting sales opportunities from pre-sales through post-sales relationships • Provide architectural designs and engage in large scale proof of concepts, technical alliance validations, and post-sales deployments supporting Veeam service delivery partners • Provide subject matter expertise in the Veeam product suites to customers, partners, and internal Veeam teams • Develop whitepapers, best practice guides, competitive analysis documentation, and compete strategies as required to support deployment engagements and sales opportunities • Be an active contributor in the Veeam Community Forums • Attend marketing and technical presentations representing Veeam at a subject matter expert level

• Serve as the primary technical expert throughout the sales process, leading technical deep dives, security and compliance reviews, and proofs-of-concept (POCs). • Design, architect, and present detailed integration strategies for key customers, often involving complex data migration and API connectivity with existing legal practice management systems. • Partner closely with Product to translate customer technical requirements into actionable product feedback, directly influencing the roadmap for enterprise readiness. • Create and maintain high-quality technical documentation, compelling presentations, and customized demo environments to clearly articulate the platform's value and technical flow. • Proactively identify and address recurring technical obstacles in the sales process, driving internal initiatives to improve efficiency and scale our post-sales efforts. • Up to 25% travel

Who we are At TwelveLabs, we are pioneering the development of cutting-edge multimodal foundation models that have the ability to comprehend videos just like humans do. Our models have redefined the standards in video-language modeling, empowering us with more intuitive and far-reaching capabilities, and fundamentally transforming the way we interact with and analyze various forms of media. With $107 million in Seed and Series A funding, our company is backed by top-tier venture capital firms such as NVIDIA's NVentures, NEA, Radical Ventures, and Index Ventures, and prominent AI visionaries and founders such as Fei-Fei Li, Silvio Savarese, Alexandr Wang and more. Headquartered in San Francisco, with an influential APAC presence in Seoul, our global footprint underscores our commitment to driving worldwide innovation. We are a global company that values the uniqueness of each person's journey. It is the differences in our cultural, educational, and life experiences that allow us to constantly challenge the status quo. We are looking for individuals who are motivated by our mission and eager to make an impact as we push the bounds of technology to transform the world. Join us as we revolutionize video understanding and multimodal AI. About the team The Field Engineering team is responsible for ensuring the safe and effective deployment of TwelveLabs' video understanding APIs for developers and enterprises. We act as a trusted advisor and thought partner for our customers, ensuring they maximize value from our multimodal foundation models and products. The Solutions team, part of Field Engineering, is focused on accelerating the sales process for high-impact prospects and customers. They work closely with Sales to articulate technical value, design compelling proof-of-concepts, and demonstrate how our platform solves critical business challenges. About the role We're hiring a Solutions Engineer to help prospects discover and validate the transformative potential of video AI. Acting as the technical expert during the sales cycle, you'll partner with Account Executives to qualify opportunities, scope use cases, design and execute proof-of-concepts, and demonstrate the business value of our multimodal foundation models. You'll provide technical leadership throughout the sales process while collaborating with Sales, Product, Partnerships and Engineering teams. This is a highly self-directed and creative role where you'll need to thrive in an unstructured, rapidly expanding and evolving environment. This role is remote. In this role, you will Partner with Account Executives to drive technical discovery, understand prospect challenges, and articulate how TwelveLabs' video understanding APIs solve their business problems. Design and execute compelling proof-of-concepts that demonstrate measurable business value and technical feasibility, helping prospects envision the art of the possible. Deliver technical presentations, product demonstrations, and workshops to diverse audiences from developers to C-suite executives, showcasing the capabilities of our platform. Serve as the technical voice in sales cycles, addressing questions around architecture, security, compliance, integration patterns, and scalability. Gather technical requirements and competitive intelligence from prospects to inform Sales strategy and represent market needs to Product and Engineering teams. Create reusable demo applications, solution architectures, and technical collateral that accelerate the sales process and showcase best practice You might be a good fit if you have Have 5+ years of experience in a technical, customer-facing role such as Sales Engineer, Solutions Engineer, or Solutions Architect with a focus on pre-sales activities. Demonstrate a strong understanding of and experience working with LLMs, multimodal AI, REST APIs, Python, JavaScript, and modern application development, with a deep understanding of video workflows and video workloads. Have experience designing and executing proof-of-concepts that effectively demonstrate ROI and technical feasibility to accelerate sales cycles. Are an exceptional communicator and presenter who can compellingly articulate technical value to business stakeholders and build credibility with technical audiences. Operate with high horsepower, manage multiple opportunities simultaneously, and thrive in a fast-paced sales environment with evolving priorities. Bring a collaborative, competitive attitude with natural curiosity about customer challenges and eagerness to win deals alongside Sales teams. Even if there are a few checkboxes that aren't ticked through your prior experience, we still encourage you to apply! If you are a 0-to-1 achiever, a ferocious learner, and a kind and fun team player who motivates others, you will find a home at TwelveLabs. We welcome applicants from all walks of life and are committed to equal-opportunity employment. We cherish and celebrate diversity not just because it is the right thing to do, but because it makes our company much stronger.

Principal Engineer, Solutions Architecture When our customers are looking for consultative IT expertise, where else would they turn but to the company driving human progress through technology? Our Solutions Architecture team within Professional Services are specialists in package customization and integration as well as total, end-to-end solutions in targeted industry segments. After detailed consultation with our customers and careful analysis, we develop new IT systems or replace existing systems that support customers’ strategic, operational and financial goals. Join us to do the best work of your career and make a profound social impact as a Principal Engineer on our Solutions Architecture Team onsite at Fort Bragg, North Carolina. What you’ll achieve As a Principal Engineer in Solutions Architecture, you will take the technical lead during pre-sales engagements, using a consultative approach towards the customer to fully understand their overall business goals. From there, you’ll translate the client’s business requirements into specific systems or applications for complex technology solutions. You’ll also be responsible for the design, deployment, optimization and sustainment of 5G and broadband radio systems to ensure high‑performance wireless network operations. And you’ll identify potential sales and growth opportunities and partner with key stakeholders to maximize these prospects. You will: - Lead pre‑sales qualification efforts and deliver comprehensive architectural designs, strategies, and implementation plans aligned to customer needs - Build and strengthen customer relationships to uncover new opportunities and expand engagement within existing accounts - Oversee project quality assurance and provide guidance or mentorship to technical teams on large, complex initiatives - Apply deep expertise in Dell Technologies products, integration capabilities, and industry trends to design and implement modern, end‑to‑end IT solutions that meet customers’ business, technical, and financial objectives - Translate complex client requirements into scalable system, application, or process architectures while contributing thought leadership through white papers and customer‑facing solution consultations Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role: Essential Requirements: - Robust writing skills and demonstrated ability to document processes for the customer - Strong customer communication skills - Knowledge, understanding and application of Project Management concepts and methodologies - Active Top Secret (TS)/Sensitive Compartmented Information (SCI) DOD Security Clearance - US Citizen Desirable Requirements: - Typically requires 8+ years of related experience in a professional role with a Bachelor’s degree; or 6+ years with a Master’s degree; or 3+ years with a PhD; or equivalent experience - Dell Proven Professional Certification Compensation Dell is committed to fair and equitable compensation practices. The salary range for this position is $142,800 - $184,800. Benefits and Perks of working at Dell Technologies Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member — right now at MyWellatDell.com. Who we are We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.