Sr. Manager, Trade & Logistics Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. This is a senior level position that will lead the Global Transportation, Trade & Compliance team at Toast. This high performing leader will set the strategy for domestic and international transportation of hardware products with a focus on operational excellence while also preparing for changes to the business. This leader will also be tasked with continuously monitoring and apprising Hardware Supply Chain Operations leadership of potential risks in the global logistics landscape all the while implementing appropriate risk mitigation strategies. Finally, this person will provide subject matter expertise on cross-border transportation, imports, exports and ensure all Toast transportation activities are set up for scale and remain in compliance with Customs and local regulations in all of the regions Toast operates in today and will in the future. About this roll* (Responsibilities) - Lead the end to end strategy through execution of Toast’s global transportation function - Build and own Toast’s Trade & Compliance program through collaboration with all necessary internal and external parties (i.e. advisory, counsels, brokers and forwarders) - Mentor and coach the logistics team on implementing best practices - Communicate, escalate and manage risks that are identified with international transportation - Be a key member of the team that identifies and selects vendors (i.e. carriers, forwarders, brokers etc..) to ensure that Toast has the required capacity to execute per the supply plan at optimal cost - Serve as a champion of Logistics IT systems, implementing and utilizing technology tools (i.e. AI, freight visibility and freight pay systems) while leveraging vendor systems as applicable to provide visibility to freight and freight spend - Support function leadership in managing the transportation budget, delivering the operation at forecast, while leading cost savings initiatives for year over year improvements - Collaborate with key internal stakeholders such as Commercial, Planning, Warehousing/3PL operations, Product, Engineering, IT, Finance, Accounting, as well as external partners to optimize the end to end Logistics flow of materials and data Do you have the right ingredients*? (Requirements) - 7+ years of direct experience with global freight transportation and trade compliance - In-depth understanding of cross border regulations and compliance requirements (Customs Broker license is a plus but not required) - Strong people management, organization and communication skills - Excellent analytical and continuous learning mindset with ability to present clearly and concisely - Proven ability to establish control of global transportation operations using appropriate tools/systems and KPIs/metrics (costs and on-time performance) - Demonstrated knowledge of implementing logistics systems, trade & compliance tools and working with IT teams to scale operations and/or enable new capabilities - Willingness to challenge the status quo by questioning existing practices, identifying barriers, and developing new and better ways to do things ensuring contin The starting pay rate for this role is below. Please note that there is no range for this role; the rate listed below is the only rate. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy. Zone A $142,000—$227,000 USD Zone B $123,000—$197,000 USD Zone C $111,000—$178,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Role Description This role offers the opportunity to lead and manage strategic compliance initiatives across a fast-paced, remote-first environment. You will be responsible for translating complex regulatory requirements into actionable programs, ensuring organizational adherence to policies, standards, and certifications. The position combines hands-on project management with strategic oversight, requiring collaboration with multiple stakeholders and teams to drive measurable results. You will identify risks, implement mitigation strategies, and ensure compliance excellence while continuously improving processes. This is a high-impact role for someone who thrives on organization, precision, and creating clarity in evolving regulatory landscapes. You will have the autonomy to shape compliance programs while ensuring operational success and ethical standards. - Develop and lead compliance projects, translating regulatory requirements into actionable plans and initiatives - Oversee progress and monitor compliance metrics, ensuring deadlines, quality, and operational objectives are met - Act as the primary liaison between compliance teams, department heads, and stakeholders to drive alignment and collaboration - Conduct risk assessments and proactively resolve issues to maintain compliance and project timelines - Ensure successful implementation of certifications and internal standards, setting benchmarks for quality and operational excellence - Continuously improve compliance processes, tools, and reporting to enhance effectiveness and efficiency Qualifications - Proven experience in compliance management, project management, or related roles, with a focus on risk mitigation and problem-solving - Strong understanding of compliance program development, policy implementation, and standards such as ISO27001 - Excellent organizational skills, attention to detail, and ability to manage multiple projects in a fast-paced, remote-first environment - Exceptional communication and interpersonal skills for collaboration with cross-functional teams and stakeholders - Proficiency with modern web tools and project management platforms (e.g., Google Docs, Zapier, Linear) - Professional demeanor, analytical mindset, and proactive approach to delivering results and aligning with organizational values - Fluency in English (written and verbal) Benefits - Competitive salary with opportunities for growth and performance-based incentives - Comprehensive healthcare coverage, including medical, dental, and vision plans - Flexible remote work arrangements and supportive remote-first culture - Paid time off, holidays, and professional development opportunities - Collaborative, innovative, and inclusive work environment - Structured onboarding and mentorship to ensure success in the role Company Description

• Regulatory Updates: Stay informed about changes in state and federal regulations related to chattel loan origination and servicing operations. Assess the impact of regulatory changes on company policies and procedures. • Project Management: Coordinate compliance-related projects, ensuring timely execution and adherence to regulatory requirements. Collaborate with cross-functional teams to implement compliance initiatives effectively. • Research and Analysis: Conduct thorough research on regulatory developments, industry trends, and best practices. Analyze existing policies and procedures to identify gaps and recommend enhancements. • Policy and Procedure Development: Draft, revise, and maintain compliance policies and procedures to reflect regulatory requirements and company objectives. • Regulatory Exams Assistance: Assist with regulatory examinations and audits. Compile and organize documentation, reports, and data requested by regulators. • Licensing and Reporting: Assist in the submission of company and employee license application and the ongoing maintenance of such. Preparation and submission of NMLC Mortgage Call Report and other required reporting.

Your future role at a glance Location: Remote Department: Compliance Schedule: Full time, Days Salary range: $29.74- 40.23 per hour #LI-Remote Life at Ascension: Where purpose meets opportunity Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter. Benefits that help you thrive - Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options - Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance - Time to recharge: pro-rated paid time off (PTO) and holidays - Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning - Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources - Family support: parental leave, adoption assistance and family benefits - Other benefits: optional legal and pet insurance, transportation savings and more Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process. How you’ll make an impact in this role - Audit Records: Perform coder audits based on the established system plan. - Report Results: Distribute audit findings to the appropriate stakeholders. - Improvement Plans: Create corrective actions for coding, billing, and documentation issues. - Trend Analysis: Identify patterns to find specific educational needs. - Education & Support: Present training programs and help manage high-risk compliance monitoring. What minimum requirements you’ll need Licensure / Certification / Registration: - Certified Coding Specialist (CCS) credentialed from the American Health Information Management Association (AHIMA) preferred. Licensure required relevant to state in which work is performed. - Certified Professional Coder (CPC) credentialed from the American Academy of Professional Coders (AAPC) preferred. Licensure required relevant to state in which work is performed. - Reg Health Info Admnstr credentialed from the American Health Information Management Association (AHIMA) preferred. Licensure required relevant to state in which work is performed. - Reg Health Info Tech credentialed from the American Health Information Management Association (AHIMA) preferred. Licensure required relevant to state in which work is performed. Education: - High school diploma/GED with 2 years of experience, or Associate's degree, or Technical degree required. Work Experience: - 1 year of experience required. What additional preferences we're seeking - 5 or more years of experience in coding and 2 or more years experience in auditing healthcare - CPC or CPS or CPMA certification Equal employment opportunity employer Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster. Fraud prevention notice Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system. E-Verify statement Employer participates in the Electronic Employment Verification Program. Please click here for more information.