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Harmonic

Market Leader in Broadband & Video Streaming

Service Logistics Administrator – Operations

OperationsOperationsFull TimeRemoteSeniorTeam 1,001-5,000H1B SponsorCompany SiteLinkedIn

Location

Oregon

Posted

66 days ago

Salary

$20 - $25 / hour

Seniority

Senior

Bachelor Degree2.5 yrs expEnglishCloudOracleSalesforce

Job Description

Service Logistics Administrator – Operations

Harmonic

• Ensure daily RMA backlog order fulfilment in accordance with the Customer’s Service Level Agreements • Coordinate the repair processes with internal facility and different vendors/partners • Assist in managing stock replenishment in the Global Service depot network • Manage timely defective unit returns from customers to factories/service depots • Monthly inventory reconciliation and quarterly reporting • Perform analysis for cost, last time buys, claims, and inventory reconciliation • Initiate and manage work orders to completion • Interface with Technical Support, Operations, Finance, Product Management, and Sales

Job Requirements

  • Education: BA
  • Experience: 2-5 years in a Service Logistics or a Service-related role
  • Knowledge of Inventory control and management
  • Multitasking and team-oriented
  • Excellent Excel, Power Point and data management skills
  • System experience with Oracle Cloud, SFDC, Power Point and QlikSense is a plus
  • Ability to communicate in English verbally and written
  • Experience with Suppliers such as service providers and repair depots both domestically and offshore
  • Understanding of requirements/processes for international transportation

Benefits

  • Health insurance
  • Incentive compensation: bonus, equity, and benefits
  • Paid time off
  • Professional development opportunities

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