• Responsible for managing and reconciling all reinsurance-related transactions during the annual financial closing process • Ensure compliance with regulatory requirements, accurate reporting, and timely completion of reinsurance schedules and statements • Compiling, validating, and submitting Schedule S as part of the annual statutory financial reporting process for a reinsurance company • Prepare reinsurance-related journal entries for year-end closing • Reconcile reinsurance accounts, including premiums, commissions, recoverables, and payables • Assist in preparing reinsurance disclosures for statutory financial statements • Support actuarial and finance teams with reinsurance data for reserve calculations and risk assessments • Gather and reconcile ceded and assumed reinsurance data from internal systems • Prepare detailed Schedule S exhibits, including Part 1 through Part 7, in accordance with NAIC statutory requirements • Verify accuracy of reinsurance balances, premiums, losses, commissions, and recoverables • Ensure compliance with NAIC Annual Statement Instructions and state regulatory requirements • Maintain documentation and support for all Schedule S entries for audit and regulatory review • Coordinate with underwriting, claims, actuarial, and finance teams to obtain accurate data • Communicate with external reinsurers and brokers for confirmations and clarifications • Support audits

• To engage and support staff to achieve all KPI’s, through effective coaching, performance management, and to develop career progression through internal development programs. • To ensure successful delivery of any project, programme or activity by engaging with an individual, group or organization that will be affected by a programme. • To practice due diligence when interpreting and reporting of data, as well as to improve team performance and processes through insights which supports the overarching objective of a customer centric environment. • To maintain productivity by ensuring all staff adhere to schedules while managing IR and payroll queries efficiently.

• Administrative support of a clerical nature to project managers.

• Lodge new insurance claims for our customers and intermediaries • Determine coverage through exploratory questioning, policy interpretation and using judgement and analysis to make informed decisions • Elevate the customer experience through setting clear expectations of the claim process and effectively communicating how the claim will be managed • Negotiate and obtain collection of customer excess including appropriate education of payment options • Accountable for financial outcomes impacting claims costs through application of correct policy limits, applicable laws and leveraging preferred suppliers/repair methods • Respond to and manage customer, supplier and repairer and third-party enquiries on existing claims via customer channel of choice with a focus on cost management and progressing and finalising the claim • Ensure information provided to the customer is clear, complete and accurate based on sound knowledge and understanding of claim policies, processes and their intent • Ensure claim review is completed on each claim touch; liaise with suppliers and repairers to ensure timely replacement and/or repair experience for our customers and claim is progressed efficiently, actively contributing to overall reduction of customer life of claim and effective financial management • Identify opportunities to improve processes and systems and participate in their testing, in order to contribute to the overall efficiency and cost effectiveness of the Claims function • Advocate of change and positive ambassador of the benefits and opportunities • Demonstrate responsibility for own personal development and professional learning goals and actively participate in performance review process in conjunction with direct Leader