Summary Business Process Engineer, Junior Remote Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!  Chenega Advanced Solutions and Intelligence Services, LLC (CASIS), is a wholly-owned subsidiary of the Chenega Corporation, an Alaska Native Corporation (ANC) headquartered in Anchorage, Alaska. CASIS is an 8(a), ANC-Owned, Small Disadvantaged Business (SDB) headquartered in Sierra Vista, AZ. We are a professional services provider specializing in the delivery of Intelligence Operations and Cyber Support Services to the Department of Defense (DoD) & other agencies within the U.S. Government (USG). CASIS is a part of Chenega Corporation’s Military, Intelligence, and Operations Support (MIOS) Strategic Business Unit (SBU). The SBU operates as a leveraged services model that increases the depth & scalability of our support staff while reducing costs to our customers. Chenega MIOS has over 1,700 employees located across the United States & internationally, with experience that includes management of contracts valued at $2 Billion that provide services to large federal agencies. The Business Process Engineer, Junior role will be responsible for organizing and managing studies of current and future business processes and developing new methods to improve productivity, efficiency, and/or operational costs. Responsibilities - Provide leadership with insight and recommendations through process improvement assessments, studies, and application of business principles and industry best practices (Lean Six Sigma, Agile, Project Management Institute, etc.). - Perform Business Process Improvement and Business Process Reengineering tasks to improve, enhance, or streamline processes and practices, including providing recommendations to leadership for opportunities to improve business operations. - Collect requirements (interviews and document reviews). - Identify process actors and inputs/outputs. - Design current state business process diagrams. - Conduct efficiency analysis and create future state diagrams. - Provide coordination for Standard Operating Procedures (SOPs) to include developing and maintaining SOP lists, drafting process description narratives to create SOPs, identifying authors, and offering SOP assistance to SOP authors. - Support data capture efforts to include collecting/capturing requirements, designing and validating data capture, and configuring data capture forms. - Assist Operations Lead and Operations team with presentation and reporting development for briefings (APR, C2, Biweekly/staff meeting, PMD Sync, etc.). - Support the development and response to Task Management Tool task requests, such as the Assistant Secretary of the Army (Acquisition, Logistics and Technology (ASA(ALT)) brief. - Provide Records Management support for Microsoft Teams. - Perform additional business process and operations tasks, as requested. - Engage and collaborate with Project Officers and their subordinates to identify, detail, and develop plans to address efficiencies in procedures and processes - Deliverables (to include, but not limited to the following): Reports and work products to include - Special Project Reports; Documentation of the results of analysis in white papers, presentations, or other required format to share the recommendations that meet the requirements. - Other duties as assigned. Qualifications - Bachelor’s degree in Business Administration, Industrial Engineering, or a related strategic field preferred - 3+ years in Business Process Engineering, process improvement, or a related strategic role. - Background check required - Secret Security Clearance preferred Knowledge, Skills, and Abilities: - Deep understanding of Power Platform architecture, including Power Apps, Power Automate, Power Pages, Dataverse, and Power BI. - Proficiency in building and maintaining scalable, secure low-code/no-code applications and workflows. - Experience administering Power Platform environments, including environment configuration, permission management, and solution packaging. - Familiarity with integrating Power Platform solutions with external systems such as SharePoint, Azure SQL, and REST APIs. - Knowledge of Application Lifecycle Management (ALM) and experience with CI/CD pipelines for Power Platform using Azure DevOps. - Experience using the Power Platform Center of Excellence (CoE) Toolkit to support governance, analytics, and platform health monitoring. - Ability to analyze business requirements and translate them into effective Power Platform solutions. - Strong communication skills, with the ability to explain technical solutions to both technical and nontechnical stakeholders. - Adaptable, self-motivated, and able to manage multiple priorities in a fast-paced environment. How you’ll grow  At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn.    We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.    Benefits  At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.  Learn more about what working at Chenega MIOS can mean for you.    Chenega MIOS’s culture  Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.    Corporate citizenship  Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.  Learn more about Chenega’s impact on the world.  Chenega MIOS News- https://chenegamios.com/news/    Tips from your Talent Acquisition Team  We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:  Chenega MIOS web site - www.chenegamios.com  Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm  LinkedIn - https://www.linkedin.com/company/1472684/  Facebook - https://www.facebook.com/chenegamios/ Estimated Salary/Wage USD $100,113.00/Yr. Up to USD $110,000.00/Yr.

• Acting as a strategic thought partner to stakeholders across the company, with a priority on an excellent user experience. • Lead end-to-end execution of strategic initiatives with limited guidance, ensuring alignment with organizational objectives. • Working with other analysts, solution architects, and system administrators to design and build scalable solutions. • Gathering and documenting requirements via user stories, process flows, and functional specifications. • Prioritizing business needs and establishing roadmaps for your assigned domains. • Managing and scoping inbound feature and enhancement requests from internal users.

• Directly manage a team of business systems analysts, each aligned to a functional domain across the sales and customer lifecycle. • Run a disciplined 1:1 practice: setting clear goals, delivering consistent and direct feedback, and holding the line on performance expectations. • Own the full talent management cycle for your team, including performance reviews, calibration, and growth planning. • Contribute to hiring decisions for your team and manage contractor relationships within your scope. • Design and own the onboarding experience for new BSAs, getting them productive in their domain and contributing to the team quickly. • Build and maintain the team’s domain enablement resources: Salesforce platform knowledge, GTM process expertise, and Dandy system context. • Own the team’s institutional knowledge: configuration decisions, data model rationale, and system documentation. This is a managed asset, not a byproduct. • Drive AI fluency across the BSA team, specifically how analysts use AI tooling to improve the quality and efficiency of their analytical work. • Coach BSAs toward increasing independence and domain ownership, developing their ability to lead work in their area with limited direction. • Set and hold the quality bar for business analysis work across your team: requirements documentation, problem framing, solution assessment, and test validation. • Use your review of deliverables as a development tool. The goal is to sharpen your BSAs’ analytical judgment over time, not just to review outputs. • Carry complex or cross-domain work yourself, particularly on initiatives that span multiple functional areas or require senior analytical judgment. • Ensure consistency across pods in how your team handles shared Salesforce objects, naming conventions, and data model decisions. • Own a lightweight post-launch adoption loop. After work ships, track whether the GTM team has adopted it and feed that signal back into how the team prioritizes follow-on work. • Each BSA on your team owns a defined domain across the sales and customer lifecycle. Your job is to ensure they are exercising that ownership with consistency and confidence. • Build a team culture where analysts identify problems in their domain, propose solutions, and follow through on commitments. • Maintain clear ownership mapping so that every GTM systems problem has a named analyst accountable for it. • Address underperformance directly, whether through targeted coaching, scope adjustment, or formal performance management. • Assess team capacity and surface constraints that inform prioritization and resourcing decisions. • Own how your analysts work: intake, documentation practices, review cycles, and handoff standards within the BSA function. • Own the GTM systems vendor portfolio, including license management, renewal tracking, and utilization review across the GTM tech stack. • Surface license optimization and consolidation opportunities and maintain an accurate inventory of GTM tool contracts and costs. • Report on team performance and capacity to the Director of Business Systems, including delivery quality, analyst development progress, and systemic gaps that require attention.

• Proactively seeks out strategic business opportunities with high-level business unit executives • Provides advice, assistance, and leadership in planning, procurement, and effective business use of information systems • Analyzes business processes; elicits, analyzes, and documents business requirements; identifies alternatives and makes recommendations • Translates business requirements into functional requirements; performs data and process modeling; manages change; leads testing and validation of requirements • Works directly with business unit clients to understand specific business processes and drivers • Investigates capabilities of patient CRM systems and evaluates salesforce technology solutions • Develops business relationships and integrates activities with other regional stakeholders