For over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes. JOB SUMMARY & SCOPE Provide service and support for Peak Technologies supported equipment, in a timely manner, including, but not limited to, installations, repair, preventative maintenance, calibration and sales support. Maintain an organized, proactive system of territory management, utilizing current management reports and data provided. Demonstrate the ability to develop contingency and effective support plans for necessary guidance from senior peers. Continually evaluate and implement efficiency improvements in territory operation. Responsible for promoting and maintaining high customer satisfaction levels and consistently achieving results across all key areas of the business with little supervision or direction. Focused on growing the business, treating every service event as a growth or lead generation opportunity. Maintain a positive attitude and demeanor, embracing change and influencing peers and team to do the same. KEY ACCOUNTABILITIES - Promote and produce the sale of service contracts, upgrades, parts, and billable labor revenue to meet established business goals and guidelines. - Maintain proper and accurate inventory for the purpose of service and follow approved policies and procedures for Inventory Controls. - Provide accurate and timely documentation that details field activity, expenses, time reporting, and other information as required. - Provide exceptional customer service; ensure customer satisfaction is achieved when resolving customer/product issues and complaints. - Provide prompt, effective, and continuous communication with customers and internal stakeholders about service call status, ETA’s and resolution status. - Regularly interact and build strong relationships with internal and external customers. - Develop a working knowledge of Corporate and Service Department procedures and policies. - Installs, maintains, and repairs FHE (forms handling equipment) - Takes ownership of position and proactively engages in coordinating and scheduling servicing activities based on regional demands and priorities. - Demonstrates behavior that cultivates operational excellence by continually challenging old methods or ways of thinking and taking responsible risks to improve results; serve as a positive role model in creative thinking and in focusing on quality work. - Continuous training and self-development to learn Peak-Ryzex products and applications. Attend management approved seminars and training sessions as requested. - Complies with all safety policies, practices, and procedures. - Performs other duties/special projects as assigned. EDUCATION + EXPERIENCE + KEY TRAITS - Near expert level technical background in electro-mechanical devices such as printers, kiosk/ATM devices, or equivalent experience. - Associate Degree desired or 2-4 years of equivalent work experience in field service, IT, or a similar industry. - Certification in information technology or process improvement desired. - Operates within division or department policy guidelines using independent judgment in achieving assigned objectives. - Reads and interprets documents such as safety rules, operating and maintenance instructions, and procedure manuals. - Applies common sense understanding to carry out instructions furnished in written, oral, or diagram form. - Escalates issues discovered while performing required tasks to minimize customer disruptions. - Prioritizes and handles multiple tasks simultaneously. - Strong computer skills and phone application skills using Microsoft Windows based programs is required. - Self-starter and motivated to perform effectively during times of high demand. - Ability to work from home with minimal supervision or guidance. - Must have a valid driver’s license and maintain a safe driving record. - Must be able to lift 50lbs without limitations or constraints. - Be able to travel throughout the country. - Be able to perform in high pressure environments. - Critical physical effort consisting of continuously standing, bending, and handling equipment. - Exposure to limited amounts of noise and paper dust. - Home office with 90% daily travel and up to 20% overnight travel to customer sites nationally. TYPICAL PERFORMANCE TARGETS - SERVICE DELIVERY: Sustained, measured excellence in project & process delivery - COST TO SERVE: Sustained, measured excellence in delivery efficiency with expected continuous improvement - INNOVATION: Step changed delivery in safety, quality, and/or cost LANGUAGE SKILLS - Primary language used in daily operations is English. Additional primary company languages include Spanish, French and Dutch. - Read and interpret documents, procedure manuals and various correspondence from both internal and external - Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization SUPERVISION - Role is not responsible for supervising direct or indirect reports DECISION MAKING + REASONING - Able to take accountability and responsibility for business target delivery and decision making WORKING RELATIONSHIPS - Peak Sales Order & Customer Service Teams - Peak Management Team PHYSICAL REQUIREMENTS Activity Amount of Time None Under 1/3 1/3 to 2/3 Over 2/3 Stand X Walk X Sit X Use hands to finger, handle, or feel X Reach with hands and arms X Climb or balance X Stoop, kneel, crouch, or crawl X Talk or hear X Lift Up to 25lbs X Travel X Peak Technologies, Inc. is an Equal Opportunity Employer who fully and actively supports equal access for all people regardless of Race, Color, Religion, Gender, Age, National Origin, Veteran Status, Disability, Genetic Information or Testing, Family and Medical Leave, Sexual Orientation and Gender Identity or Expression.

At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai’s human health care (hhc) mission. We’re a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer’s disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you. Job Summary The Medical Science Liaison (MSL) / Senior Medical Science Liaison (Sr. MSL) - Arkansas, Louisiana, Mississippi and Tennessee, is a field-facing representative of US Medical Affairs with a primary responsibility of engaging in the exchange of scientific data and other medical and/or scientific information with external customers (healthcare providers, researchers, professional organization leadership, and population-based decision makers) in the areas of Eisai’s interest. The person in this position will demonstrate a thorough understanding of the customer’s needs, issues and priorities as they relate to Eisai’s strategic business plan. The MSL/Sr. MSL brings relevant insights from the field on research developments, treatment landscape and new concepts in medical treatment. The MSL/Sr. MSL will assume a leadership role by teaching, coaching and mentoring new or less experienced MSLs and by assuming responsibility for special projects as they arise. The impact that a MSL/Sr. MSL will have on the organization includes the following: a) as a representative of Eisai, the MSL/Sr. MSL will communicate key information about Eisai, the company and its hhc mission; b) provide key scientific and clinical information about Eisai’s products; serve as a conduit for communication between Eisai Research and the medical community regarding ideas for future research with Eisai’s products, and c) provide corporate value through demonstrated leadership and participation in strategic thinking. Essential Functions Product/Therapeutic Area Support to External Stakeholders - Act as the primary clinical/scientific resource to Healthcare Providers (HCPs) in the territory for information pertaining to disease state and Eisai's product(s) to ensure awareness and understanding. - Serve as a conduit for accurate and updated clinical, scientific and medical information between Key Opinion Leaders (KOLs)/investigators and the company's Medical Affairs and development groups. - Establish, foster, cultivate and maintain peer relationships with KOLs in the therapeutic areas in which Eisai has current and future interests. - Share knowledge and participate in scientific exchanges and interactions with identified KOLs. - Present clinical, scientific and economic data on Eisai’s products and relevant therapeutic areas to population-based decision-makers, as requested. - Support assigned professional congresses in accordance with MSL plan. Be prepared to lead congress coverage efforts, including coordination of all MSL/Sr. MSL activities, as required and assigned by the management. - Identify and report key scientific, clinical and research insights from KOLs to Medical Affairs. - Develop, implement and present to management plans to support Medical Affairs strategic direction for assigned territory. Training/Education Resource - Maintain and demonstrate thorough and up-to-date knowledge of disease state, study methodology, clinical information, and product data. - Demonstrate full knowledge of and ability to execute on approved medical platforms/strategies and MSL initiatives. - Serve as technical/scientific subject matter resource to Eisai commercial personnel, if requested. - Teach, coach and mentor new or less experienced MSLs; assist with supervision/performance evaluation; assume responsibility for special projects. Provide valuable contributions to the organization including leadership and strategic planning. Research Support - Facilitate review and follow up of submitted Investigator-Initiated Studies (IISs) and assist with Eisai sponsored trials. - Serve as primary contact to external investigators who submit IISs. The MSL may also be involved with providing recommendations for site selection and scientific expertise to Investigators involved in company sponsored post-marketing studies. Professional Organization Support - Lead field medical efforts in support of Eisai’s collaboration and interactions with professional organizations/societies & advocacy groups, as required. Educational Requirements Requires an advanced, terminal Doctorate level (D-level) degree in medical or health sciences (e.g. MD, PhD, PharmD, DPH, EdD). Experience - For MSL 0-3 years of experience in the pharma/biotech industry/clinical pharmacist/research/ related experience in a scientific or clinical setting, preferably as MSL. - For Sr. MSL, a minimum of 3 years MSL experience in Oncology/Hematology. - Strong broad-based scientific and pharmaceutical knowledge. - Clinical trial development and drug launch experience is strongly preferred. - Knowledge of treatment guidelines, clinical research processes, FDA regulations and OIG guidelines are required. - Knowledge and experience within Eisai desired therapeutic area(s) and ability to communicate with confidence and accuracy across multiple disease states. - Established relationships with key opinion leaders and knowledge of institutions in therapeutic areas of interest. Other Skills and Abilities: - Excellent presentation and teaching skills. - Strong overall written and verbal communication skills. - Demonstrated ability to assess issues and think strategically. - Demonstrated ability and experience working cross-functionally. - Demonstrated ability to anticipate, organize, plan and handle multiple changing priorities. - Demonstrated ability to work independently and not requiring close supervision while adhering to Medical Affairs strategic direction. - Ability and interest in coaching and mentoring less experienced MSLs. Ability to lead and motivate team members without a direct reporting relationship. - Ability and interest in leading and participating in projects while effectively balancing projects with field work. - Demonstrated ability to analyze complex situations and proactively identify opportunities/issues; effectively solve problems that cross functional boundaries. - Committed to the concept of team and working within the framework of the Medical Affairs Department and Eisai organization, including as it pertains to compliance with policies, systems and practices. - Sound computer skills including applications for word processing, producing slide materials and working with spreadsheets. - Previous established relationships with KOLs in Oncology/Hematology. - Possesses an understanding of the pharmaceutical corporate environment and appreciation for commercial operations, including marketing and sales strategies. - Capable of engaging in frequent business travel (approximately 60% of time), including air travel, ability to travel overnight and occasionally on weekends. - Domestic and international travel may include spending time at cancer trial sites/institutions, conference center, offices and hotels. - Possesses and maintains a valid driver’s license. - This is a field-based position. The employee is required to set up a home-based office. Salary range for MSL is $144,300.00 - $189,400 USD Annual Salary range for Sr. MSL is $160,100.00 - $210,100 USD Annual #IND123 #LI-MI1 #LI-Remote As a condition of employment and an essential function of this field-based position, applicants must be able to engage in person with HCPs and other third parties at their offices, institutions and other appropriate locations on a regular basis. In order to gain in-person access, applicants selected for the position may be required to complete third parties’ credentialing and/or entry requirements, which often include an attestation to and/or providing proof of having received certain vaccinations. To the extent you are unable to meet certain requirements for qualifying medical (including pregnancy-related) or religious reasons, applicants must request a reasonable accommodation by contacting the Human Resources Department.Skills:Communication & Cross-functional Influence, Critical Thinking & Agility, Healthcare Environment Dynamics, KOL/ HCP Engagement, Medical Data and Insights, Mentoring, Resource Planning & Management, Territory Management (MSL) Eisai Salary Transparency Language: The annual base salary range for the Medical Science Liaison (MSL) / Senior Medical Science Liaison (Sr. MSL), Oncology - AR, LA, MS and TN (Field Based) is from :$165,300-$216,900 Under current guidelines, this position is eligible to participate in : Eisai Inc. Annual Incentive Plan & Eisai Inc. Long Term Incentive Plan. Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills. Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit https://careers.eisai.com/us/en/compensation-and-benefits. Certain other benefits may be available for this position, please discuss any questions with your recruiter. Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans. Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information: Right To Work E-Verify Participation

JOB DESCRIPTION: Especialista de Servicio Técnico Ciudad de México Acerca de Abbott Abbott es líder mundial en cuidado de la salud, que crea ciencia innovadora para mejorar la salud de las personas. Siempre estamos mirando hacia el futuro, anticipando cambios en la ciencia y la tecnología médica. Trabajando en Abbott En Abbott, puedes hacer un trabajo que importa, crecer y aprender, cuidar de sí mismo y de tu familia, ser verdaderamente quien es y vivir una vida plena. Tendrás acceso a: - Desarrollo profesional con una empresa internacional donde podrás hacer crecer la carrera que sueñas. - Prestaciones Superiores a las de Ley - Una compania reconocida como mejor lugar para trabajar en docenas de países alrededor del mundo y nombrada una de las empresas más admiradas del mundo por Fortune. - Una compania que es reconocida como una de las mejores companias grandes para trabajar, así como un mejor lugar para trabajar para la diversidad, las madres trabajadoras, mujeres ejecutivas y científicas. La Oportunidad Esta posición está ubicada en la Ciudad de México en la División de Diagnósticos. Estamos potenciando la toma de decisiones médicas y económicas más inteligentes para ayudar a transformar la manera en que las personas manejan su salud en todas las etapas de la vida. Cada día, se realizan más de 10 millones de pruebas con los instrumentos de diagnóstico de Abbott, proporcionando resultados de laboratorio para millones de personas. Nuestras soluciones de diagnóstico se utilizan en hospitales, laboratorios y clínicas de todo el mundo. La información crucial que es derivada de nuestras pruebas, instrumentos y sistemas informáticos son a menudo el primer paso en la toma de decisiones de atención al paciente para cientos de afecciones de salud, desde ataques cardíacos hasta trastornos sanguíneos, enfermedades infecciosas y cánceres. Como Especialista de Servicio Técnico de Diagnosticos dará apoyo técnico especializado y experimentado de la División de diagnóstico para los analizadores de Diagnostico de acuerdo con los estándares y procedimientos globales, asegurando una alta calidad en el servicio. Que harás: 1. Responsable de realizar oportuna y eficientemente las tareas técnicas de acuerdo a los manuales de servicio y estandar propuestos para la organización, en las tareas: - Mantenimientos preventivos - Mantenimientos correctivos. - Instalaciones de equipos - Asistencia técnica solicitada por el cliente - Calibraciones de herramientas y equipos de medición oportuna - Aplicación de las herramientas deservicioprovistas por la corporación - Entrenamientos y Certificaciones - Escalación de formaoportuna - Atención de alertas y realización de visitas proactivas - Cierre de Tickets en sistema. - Comprobación de gastos. - Actualizar el status de los servicios que atiende al despachador. - Descarga de refacción oportunapor medioen la orden de servicio - Responsable de la integridad y exactitud de los registros de servicio, con especial atención a los resultados de las pruebas y la inspección. - Establecer plazos para instalaciones y mantenimiento correctivo y preventivo 2. Atender una asignación específica de clientes o región completa. 3. Conocimientos avanzados en las líneas de (Inmunología/Química clínica /Hematología) y los respectivos modelos de analizadores para la atención. Cualificaciones requeridas - Titulado en Ingeniería Electrónica, Biomédica, Mecatrónica, Mecánica, industrial o a fin - Inglés fluido (Hablado 80%, escrito y leído 80%) - Experiencia requerida: 1 año 6 meses en servicio técnico a equipos médicos y laboratorio de Diagnostico clínico, Hematología e Inmunología. Brindando Servicio de mantenimiento Preventivo y Correctivo. - Disponibilidad de viaje (80%) - Disponibilidad de Horario. - Realiza guardias en fin de semana . Aplicar ahora Siga tus aspiraciones profesionales con Abbott para obtener diversas oportunidades con una empresa que puede ayudarte a construir tu futuro y vivir tu mejor vida. Abbott es un empleador de igualdad de oportunidades, comprometido con la diversidad de los empleados. Conéctese con nosotros en www.abbott.com, en Facebook en www.facebook.com/Abbott y en Twitter @AbbottNews y @AbbottGlobal. The base pay for this position is N/AIn specific locations, the pay range may vary from the range posted. JOB FAMILY: Field Services DIVISION: CRLB Core Lab LOCATION: Mexico : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 75 % of the Time MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Not Applicable

• Data Center Service Technicians travel to customer sites to start up, commission and safely troubleshoot and repair Data Center equipment. • This position requires the ability to work independently, and candidates should have strong diagnostic and troubleshooting skills. • Requires some ability to manage the projects while onsite for start-up commissioning and coordination of other trades and services. • Perform factory start-up, commissioning, warranty and billable service on Munters Data Center equipment and systems. • Maintain and protect Munters equipment and property. • Respond in a timely manner to all requests for service from customers or management. • Provide customer training on Munters equipment. • Provide technical feedback on equipment using detailed field service reports.