Career Category Sales Job Description Territory covers: Gainesville, Alpharetta, Watkinsville, Lawrenceville, Duluth, Atlanta, Athens, Suwanee, Snellville, Relocation is not offered for this role. HOW MIGHT YOU DEFY IMAGINATION? Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Sr. Specialty Representative Live What you will do Let’s do this. Let’s change the world. In this vital role you will be the connection to our customers by providing clinical knowledge of our products to medical professionals and helping them navigate the complex payer environment. We are actively searching for a Senior Specialty Representative to deliver on our commitment to serve patients. The Senior Specialty Representative acts as the primary customer contact and is responsible for implementing marketing strategy and promoting Amgen products as led by the District Manager. Amgen supports and encourages our team members to have long term, fulfilling and meaningful careers through challenging assignments, career development, and valuable opportunities such as this opportunity to craft a long-term career with Amgen. The Specialty/Senior Specialty Representative acts as the primary customer contact and is responsible for implementing marketing strategy and promoting Amgen products as led by the District Manager. Responsibilities include: · Provide current and comprehensive knowledge of Amgen’s products and effectively communicate the clinical benefits to medical professionals to drive appropriate utilization of the products. · Perform as a sales leader to achieve territory sales by delivering branded sales messages, conducting planned programs, scheduling and following up on medical educational programs, and achieving or exceeding sales targets through both in-person and virtual engagement. · Develop relationships to service and manage accounts, including customizing discussions and customer interactions based on an understanding of customer needs, ensuring product access, resolving or triaging reimbursement issues, and maintaining product contracts. · Provide feedback on marketing strategy, analyze the business effectiveness of sales activities and territory performance, and develop territory plans in partnership with the District Manager. · Partner with other colleagues to share best practices and continuously learn and grow as a Specialty Representative or Senior Specialty Representative. · Demonstrate passion for Amgen’s products and sustain that passion throughout the entire sales cycle, consistently building the brand while keeping patient impact at the forefront. · Uphold Amgen values by being science-based, competing intensely to win, creating value for patients, staff, and stockholders, acting ethically, fostering trust and respect, ensuring quality, working in teams, and collaborating, communicating, and remaining accountable. Win What we expect of you We are all different, yet we all use our unique contributions to serve patients. The sales professional we seek is a go-getter with these qualifications. Basic Qualifications Senior Specialty Representative: · Bachelor’s degree and 3 years of sales experience and/or clinical experience in healthcare / scientific field that is not sales related OR  · Associate degree and 6 years of sales experience and/or clinical experience in healthcare / scientific field that is not sales related OR  · High school diploma / GED and 8 years of sales experience and/or clinical experience in healthcare / scientific field that is not sales related Preferred Qualifications: · Three or more years of sales experience within pharmaceutical, biotech or medical device industry Product or hospital sales experience in the areas of oncology, nephrology, dermatology, rheumatology, inflammation, cardiology, neurology, endocrinology, hepatology, gastroenterology or infectious diseases; and the diseases and treatments involved with these specialties · Local market knowledge · Established relationships in the territory · A Bachelor's degree in Life Sciences or Business Administration · Adaptability with our Core Competencies: Planning and Organizing; Leveraging Business, Industry, and Technical Knowledge; Communicating with Impact; Driving for Results; and Cultivating Internal and External Relationships. Thrive What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. The expected annual salary range for Senior Specialty Representative in the U.S. (excluding Puerto Rico) is $124,909 – $153,529. Actual salary will vary based on several factors including, but not limited to, relevant skills, experience, and qualifications. In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include: · A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts · A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan · Stock-based long-term incentives · Award-winning time-off plans · Flexible work models, including remote and hybrid work arrangements, where possible Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .Salary Range -

Description Job Title Authorization Representative Department Authorizations Reports to Authorization Manager Status Full Time/Non-Exempt Authorization Representative Position Summary The Authorization Representative is primarily responsible for verifying patient eligibility and securing authorizations before the patient’s scheduled appointment. The Authorization Representative will communicate the status of the authorization request to the referring provider and patient as needed. The Authorization Representative will also serve as a backup to the Denials Representative and, if required, will communicate the outcome of the authorization request and discuss all options available to the patient, including opting to self-pay or signing a waiver as needed. The Authorization Representative will contribute to building a collaborative, team-focused environment by establishing strong working relationships with payors, patients, referring physicians, and internal staff. The Authorization Representative job function is a value-added service requiring commitment to “World Class Customer Service”. Authorization Representative Detailed Responsibilities - Use a real-time exam work list to prioritize tasks to ensure prior authorization is completed before the scheduled exam date and time. - Responsible for verification of patient insurance eligibility. - Determine individual insurance plan radiology benefits for scheduled exams. - Obtain clinical history from the referring physician to obtain authorization for a scheduled exam. - All eligibility, authorization, and determination of benefits information obtained are to be documented appropriately. - Upon completion of the eligibility and authorization process, update/change authorization status appropriately. - Add any waiver tasks in RIS as needed. - Communicate with patients and referring physicians on non-covered benefits or exam coverage issues as needed. - Adheres to all HIPAA Guidelines. - Provide assistance to Imaging Center Staff, Scheduling Staff, and Assessment Coordinator Departments regarding Authorization and Eligibility. - Stay informed; communicate any updates and changes in payor authorization requirements. - Inform the department leadership team of potential problem cases to receive directions on resolving situations and preventing escalations. - Responsible for assisting with exams for prior dates of service as needed. - Participate in team and payor meetings. - Attend scheduled training courses on new and revised authorization and denial processes. - Answers incoming calls in the Authorization queue as needed. - Performs other related duties as assigned or requested. Authorization Representative Specific Job Knowledge, Skill, and Ability - Proficient knowledge of radiology authorization processes and procedures. - Demonstrated ability to perform authorization job functions. - Proficient knowledge of medical terminology. - Proficient understanding of radiology exams. - Proficient knowledge of insurance plan authorization guidelines and medical coverage guidelines. - Proven track record of producing high-quality work. - Strong written and verbal communication. - Displays excellent interpersonal skills with the ability to interact tactfully and diplomatically with patients, families, referring physician’s staff, insurance plan representatives, and internal customers. - Demonstrated commitment to “World Class Customer Service”. - Highly organized and detail-oriented, able to handle multiple tasks within short timelines by prioritizing and organizing work to complete tasks promptly and accurately. - Demonstrates a pleasant disposition and positive attitude, - Possesses the ability to maintain a cordial and professional approach during periods of stress. - Dependable and flexible. - Fosters and reinforces team-based results. - Positively anticipates and adapts to change (e.g., policy, operational, procedural, insurance, protocol, scheduling, etc.). - Proficient knowledge of all departmental applications and systems. - Proficient knowledge and operation of email, instant messaging, internet, and intranet. - Excellent computer skills. Requirements Education and Experience - High School Diploma or Equivalent is required. - At least 1 year of medical authorization experience is preferred. Physical Requirements While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk and hear. The employee is frequently required to sit. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.

• Conduct research to identify new markets and customer needs • Develop a business development strategy focused on financial gain • Arrange business meetings and discussions with prospective clients • Provide trustworthy feedback and after-sales support

• Manage key client relationships with C-level executives by communicating effectively with delivery team members, client management, and project stakeholders on status, issues, timelines, goals, and outcomes. • Co-lead / participate in internal and client meetings with thorough documentation and rigorous follow-up, including quarterly business reviews with the client. • Eloquently represent Nagarro’s unique value proposition by developing a deep understanding of Nagarro’s service portfolio and consultatively presenting it to prospects and existing clients. • Track metrics around account sales performance and customer satisfaction. • Create, implement, and track relationship roadmaps and Key Account Plans. • Experiment with and implement relevant tools; campaigns; and work cross-functionally with the marketing team, sales team, business unit teams, and other functions. • Own and manage master service agreements for key accounts and drive contract negotiations with procurement and IT customers. • Support new client acquisition as needed.