• Manage Relationships: Strengthen ties with partners and advertisers through regular communication. • Build strong rapport with partners and advertisers, becoming a trusted point of contact. • Communicate client feedback to stakeholders and act as a client advocate. • Lead Campaign Launches: Oversee planning, execution, and provide optimization recommendations (proactively and on a cadenced basis). • Plan and execute campaigns, providing optimization recommendations. • Primary Contact for Operations: Coordinate internal account operations and technical integrations. • Work with Ad Ops to ensure effective campaign delivery and resolve technical issues. • Educate on Advertising: Conduct training sessions, office-hours, and provide resources. • Educate advertisers on product knowledge to improve their campaigns. • Act as the technical subject matter expert (SME) for advertising best practices. • Consult on Media Plans: Advise on media plans to meet objectives and develop tailored strategies. • Develop KPI-driven recommendations and inform future strategies. • Track Key Data: Maintain accurate reporting and processes; create standardized processes (e.g., templates, reports, media planning). • Analyze performance data and develop KPI-driven recommendations. • Identify Upsell Opportunities: Pitch upsell opportunities to clients. Create, own, and track pitches and results driven. • Lead Meetings and Calls: Lead meetings and calls (alongside Partner Manager) for data review, optimizations, and recommendations (e.g., office hours, QBRs, client meetings, internal HBRs). • Drive Improvement: Enhance processes and strategies for better performance and efficiency. • Demonstrate accountability and execute deliverables in a timely manner. • Strategic Thinking: Align strategies and objectives, scale outreach. • Proactively fulfill tasks and communicate as needed. • Technical Knowledge: Conduct QA for integrations like Pixel and CAPI. Ability to quickly diagnose/troubleshoot low-level blockers. • Troubleshoot technical issues and offer solutions independently. • Flexibility: Ability to work across multiple time zones. This is a requirement. Support international teams and meetings outside of standard working hours.

• Act as the key point of contact for relationships both internally and externally, from field personnel through to the executive team at key utility accounts in the territory • Serve as a conduit for detailed understanding of customer’s business model and how GE’s products and services deliver added value to the customer • Prospect, qualify and develop new sales leads on target market segments • Manage the relationship with the channel partners community and technical sales specialists to coordinate sales efforts • Track all sales activities in company CRM (Customer Relationship Management) system and keep current by updating opportunity information regularly • Meet and/or exceed annual commercial order intake and margin targets

• Work with a team of professionals and specialists, taking on leads to negotiate deals whilst hunting the market to grow our customer base and generate new opportunities • Confident working with a range of information sources; researching companies, reviewing applications, and approaching potential clients and candidates to find the right match • Effectively tell the client story and provide the talent sourced with a clear brief of the role • Constantly manage relationships on both sides, as well as any issues that arise from initial vacancy through to onboarding • Help finalize salaries, benefits packages and starting arrangements.

• Serve as an advisor to our customers and take a consultative approach • Build trusting partnerships with customers • Consistently empower customers to achieve ongoing talent goals • Conduct customer check-ins and prepare impact reviews • Perform and document account health audits • Develop proficiency in collecting ongoing customer product feedback • Take ownership of a customer portfolio across various accounts • Identify current hiring practices and internal business goals • Teach customers best practices for using the Lever product suite • Help train new Customer Success Managers