• Work with a team of professionals and specialists, taking on leads to negotiate deals whilst hunting the market to grow our customer base and generate new opportunities • Confident working with a range of information sources; researching companies, reviewing applications, and approaching potential clients and candidates to find the right match • Effectively tell the client story and provide the talent sourced with a clear brief of the role • Constantly manage relationships on both sides, as well as any issues that arise from initial vacancy through to onboarding • Help finalize salaries, benefits packages and starting arrangements.

• Serve as an advisor to our customers and take a consultative approach • Build trusting partnerships with customers • Consistently empower customers to achieve ongoing talent goals • Conduct customer check-ins and prepare impact reviews • Perform and document account health audits • Develop proficiency in collecting ongoing customer product feedback • Take ownership of a customer portfolio across various accounts • Identify current hiring practices and internal business goals • Teach customers best practices for using the Lever product suite • Help train new Customer Success Managers

• Oversee the planning, execution, and delivery of content projects from inception to completion. • Coordinate cross-functional teams, including writers, designers, and marketing professionals, to ensure timely delivery of project milestones. • Create comprehensive content strategies that align with customer journeys and business objectives. • Conduct market research and analysis to identify content needs and opportunities. • Write and edit engaging and persuasive copy for various platforms, including websites, marketing materials, and social media. • Ensure all content adheres to brand guidelines and regulatory requirements. • Review all content assets for quality and consistency before submission to clients. • Collaborate with internal stakeholders to gather requirements and feedback, ensuring all content meets their needs and expectations. • Track and analyze content performance metrics to assess effectiveness and inform future strategies.

• Build a deep understanding of our Lending Partnerships (LP) business and collaborate effectively with internal clients to understand and support their goals; • Act as a key member of our LP commercial team to provide legal and strategic advice to assess and mitigate legal risks while driving business growth; • Review, draft, and negotiate a wide variety of commercial agreements, including purchase agreements, loan sale agreements, servicing agreements, master services agreements, software licenses, SOWs, and other agreements; • Engage with numerous internal stakeholders to escalate and resolve issues quickly and efficiently during negotiations; • Develop processes and templates for commercial transactions to support and drive rapidly growing business.