Academic Programs International (API) Promotes lifelong learning through global experiences.
Program Manager, Customized Programs
Location
Texas
Posted
69 days ago
Salary
0
Seniority
Senior
Job Description
Program Manager, Customized Programs
Academic Programs International (API)
• Manage a portfolio of customized, faculty-led and experiential programs • Proactively seek out new customized program development opportunities • Gather specific details and requirements for requested programs • Collaborate with international staff and partner organizations to develop comprehensive itineraries and budgets for programs • Prepare and present detailed program proposals and contracts for university partners • Oversee the program pre-departure process to prepare international staff, enrollment staff and faculty for program implementation • Analyze post-program evaluation summaries, recommend improvements on future programs and initiate renewal of next year's programs
Job Requirements
- Bachelor’s degree from accredited college or university
- Previous participation in a study/work/intern/volunteer abroad program (highly desirable)
- Experience developing and sustaining professional relationships across diverse groups of people
- Experience in account management, sales or similar position managing multiple clients/customers, programs, projects, etc.
- Previous experience working in higher ed, international education, student advising, or assisting faculty and their staff preferred
- Proficiency in Microsoft Office and Google Suite (particularly Excel and Sheets)
- Working knowledge of Salesforce (or similar CRM)
- Ability to manage multiple responsibilities simultaneously, while meeting established deadlines (critical)
- Excellent time management and organizational skills, with consistent and attentive follow-through; must have an eye for detail while juggling other projects, deadlines and distractions
- Effective relationship-building and interpersonal skills
- Strong communication skills, including the ability to write and speak professionally, respectfully and clearly with people from around the world; must be able to communicate expectations across diverse groups of people in a clear and professional manner
Benefits
- Competitive compensation and benefit packages (including bonus plans and flexible paid time off)
- Internal promotions and advancement opportunities
- Flexibility to work remotely or out of office at a well-stocked location with snacks, beverages and catered lunches
- Company events and celebrations that include treats and raffle prizes
- Commitment to diversity and mutual respect
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