• Monitoring real-time data streams from field sensors and responding to alerts. • Consistently following SOPs (Standard Operating Procedures) to investigate and localize real-time faults with minimal error. • Quickly and efficiently working with Supervisors on ad-hoc data requests, and following up during ongoing investigations.

• Follow up consistently with prospective and existing clients • Stay on top of daily tasks and follow-through without reminders • Answer incoming phone calls and proactively reach out to clients when needed • Keep client records organized and up to date • Manage inboxes and respond to client emails in a professional and timely manner • Vet and qualify leads based on defined criteria • Handle incoming leads efficiently and accurately

• Basic Knowledge about Foreclosure process • Strong communication skills and Good interpersonal skills with an ability to understand the customer’s problem and solving them • Obtaining all the required Pre-Foreclosure notices and verifying the validity of the documents. • Researching the title search documents obtained from county office records provided by searcher (Title Abstracter) to ensure that the property and the title does not have any issues in order to proceed with the foreclosure. • Reviewing the borrower details in order to determine whether the borrower is falling under any state regulated protections which in turn will have an effect on the Foreclosure. • Ensuring regular compliance testing or auditing on internal mortgage processes

• Supporting full-time employees in general operational duties. • Assigned to specialized tasks such as records management, contract management, human resources, transportation, logistics, and other duties of a support nature.