• Design, build, and test custom data warehouse and BI solutions for Myers-Holum clients using the Oracle NetSuite Analytics Warehouse (NSAW) platform • Translate business requirements into technical specifications • Develop custom data integration solutions to ingest data from multiple sources (cloud and on-premise) using various data integration / data pipelining tools, Oracle Analytics Cloud (OAC), and Oracle Autonomous Data Warehouse (ADW) • Lead the product implementation, from start to finish acting as a trusted advisor to the stakeholders and end users • In addition to meeting with the client during implementation phase, also run product training, and technical workshops with the client/end users • Contribute to various internal MHI initiatives including resource mentorship and ongoing education • Implement NSAW Best Practices

• You'll define the vision and operating model and governance framework for GrowthOps operations. • You'll translate the PMO strategy into executable processes, workflows and reporting structures that scale across industries and regions. • You'll act as the operational counterpart to the PMO Lead, ensuring strategic priorities are supported with efficient, compliant execution. • You'll oversee pursuit intake, triage, governance and compliance checks, ensuring alignment with broader Accenture policies. • You'll ensure CRM integrity, accurate tagging and real-time visibility of pipeline data. • You'll lead performance reporting, from standard dashboards to executive-level insights enabling strategic decision making and risk management. • You'll own content governance for proposal libraries, resumes, project references and capability collateral. • You'll establish and manage the GrowthOps operating cadence, including bids & proposal reviews, reporting cycles, approvals and leadership updates. • You'll coordinate calendars, milestones and workflow dependencies across industry captains, bids & proposal teams, and supporting functions. • You'll maintain a predictable and transparent rhythm so teams know what’s expected and when. • You'll lead a team of operational specialists and analysts and content managers. • You'll partner with Growth and Enablement, Business Operations, and Proposal teams to ensure seamless workflow integration. • You'll build a culture of precision, accountability and collaboration. • You'll drive quality assurance for proposal components, ensuring submissions meet compliance and brand standards. • You'll lead “lessons learned” reviews and operational post-mortems to capture best practices and address systemic gaps. • You'll continuously refine tools, templates and workflows to keep pace with market and internal demands. Integrating automation and AI to drive workflow optimization and efficiency.

• Overseeing the manual testing process of voice bots and reporting the errors • Managing a team of 8 to 12 annotators, regularly checking the quality of their work and improving their performance • Making sure that all the processes are being followed and suggesting improvements • Training and onboarding new team members • Troubleshooting and escalating issues to relevant stakeholders

• You are the operational leader driving TM Forum’s benchmarking and maturity initiatives. • Own the end-to-end customer journey – responsible for excellence in service delivery. • Direct the top-tier external consulting partners contracted to build and run our benchmark databases and interactive tools. • Personally guide senior operational leaders at the world's largest telcos through the entire benchmarking lifecycle.