• You will be responsible for leading the advisory role for one complete region. • Go one step ahead and identify any issues that are over the tool's capabilities and analyse the business impact of the same. • Maintain quality service by following organization standards. • Evaluate existing processes and propose new ones/strategies. • Develop strategies to promote team member adherence to company regulations and performance goals. • Conduct team meetings to update members on best practices and continuing expectations. • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors. • Develop and maintain long-term relationships with the customers. • Forecasts and tracks client account metrics. • Manage projects within client relationships, working to carry out client goals while meeting company goals. • Ensure timely and successful delivery of our solutions according to customer needs and objectives. • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders. • Monitor and analyze customer’s usage of our product, prepare reports. • Work with the Sales team to onboard and integrate new clients and develop existing client relationships. • Monitor customer service productivity in accordance with established policy to assure adherence as well as completeness in all customer transactions. • Continual improvement of the contract and its service.

Trusted Internet Connections 3.0 Cloud Network Security Architect Location: Fully Remote (East Coast) Clearance: Public Trust, Secret Clearance preferred Employment Type: Full-time Salary: $160,000-$190,000 Role Overview The Trusted Internet Connections 3.0 Cloud Network Security Architect will focus on architecting, implementing, and maintaining secure, compliant network environments in AWS with an emphasis on Trusted Internet Connections (TIC) 3.0 principles. This role involves hands-on deployment and management of Palo Alto VM-Series firewalls, infrastructure as code (IaC), hybrid connectivity, and Zero Trust/TIC-aligned security controls, often functioning independently to support federal client requirements. Responsibilities - Architect and manage complex AWS network environments to meet TIC 3.0 and federal security standards. - Deploy and manage Palo Alto VM-Series firewalls in AWS, including configuration of GlobalProtect, Panorama, and security policy orchestration. - Use Terraform or CloudFormation to deploy major networking components via Infrastructure as Code (IaC), ensuring repeatable, documented, and auditable environments. - Configure, troubleshoot, and maintain hybrid connectivity solutions, including AWS Direct Connect, Site-to-Site VPNs, and SD-WAN integrations. - Design and implement Transit Gateway architecture and VPC Peering in multi-account AWS environments. - Apply Zero Trust principles and TIC 3.0 requirements within AWS and Palo Alto ecosystems to enhance application and network security. - Serve as the primary (or sole) Network Architect/Engineer responsible for discovery, documentation, design, and execution of network security solutions with minimal supervision. - Collaborate with stakeholders to ensure secure, compliant network designs that support mission-critical federal applications.

You. Better. With Alan. Alan is building a vertically integrated health partner that unites insurance and smart healthcare delivery into one seamless system. Our vision is to make prevention the new norm of care for all. Our mission: Help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment. By connecting all aspects of care (private, public, and direct to consumer) we create the most member-centric healthcare experience, reducing claims costs while generating new monetization opportunities. We partner with tens of thousands of companies across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦, serving over a million members. How we work: our Leadership Principles - Mission is the Boss — We think long-term and are methodical optimists who take risks, seeking our mission's success above all else. - Distributed Ownership — Accountable enlightened despots: everyone owns their decisions and results. - Radical Transparency — All information is accessible and written-first, so everyone can make the best decisions asynchronously. - Always Growing — Direct, positive, and caring feedback, combined with self-growth ownership. ⭐ The Engineering team ⭐ In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves! Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of product interaction. We move fast, with a lot of ownership, and are proud to tackle big problems! We do security as we do everything else — that is, not quite the traditional way, but always in line with our leadership principles. Joining Alan as a Security Software Engineer team means you're at the forefront of protecting sensitive health data and ensuring our systems are resilient against threats. Want to know more? Read this article on our Engineering career path. 🤖 The Application Security crew - within Tech Foundations area 🎯 Mission - Tech Foundations enables product crews and creates the environment to thrive—combining world-class infrastructure, intuitive developer experience, exquisite operational excellence, and built-in security to make shipping exceptional products effortless. - Application Security is one of its crews. Its mission: build, evolve and operate the foundational security building blocks and secure-by-default patterns that make Alan’s products safe by design, highly available, and easy to ship, while partnering with product teams and Security Operations to reduce real risk without turning security into a bottleneck. 🔭 Scope - Security core components in the product - Authentication - design, build and operate the authentication stack on top of our self-hosted identity provider. Our goal is to go passwordless with great UX and unblock strategic initiatives relying on this stack. - Encryption - build, evolve and operate our end-to-end encryption component used by our Alan Clinic while keeping it delightful and frictionless for our members. - Security platforms - Secure file exchange - evolve and operate our secure file exchange platform to unblock product/ops teams while bringing support when relevant. - Secure enclave for medical secrecy - contribute to the foundations to isolate and protect highly sensitive medical data without sacrificing usability or delivery speed. - Contribute to reinforce our security engineering practices (fixing security vulnerabilities, CI/CD, SAST/DAST, Infrastructure Security, AI/LLM Security, etc…). 👀 Focus for 2026: In 2026, we will grow the team significantly to further increase our impact. We want to complete the modernization of our authentication flows and make it operable at high availability, unlock strategic initiatives by shipping new authentication/encryption flows. We are also evolving our AI-augmented development, by putting AI code assistants as a first-class citizen for everyone, including non-engineers. Ultimately we have massive ambitions around our Security stack and posture with enhanced tools and processes to protect our developers and users. Experience we value - 3+ years in full-stack software engineering roles - Experience designing and building products, platforms, frameworks or libraries - You love turning complex problems into elegant secure solutions - You care about creating secure-by-design products while keeping delightful experiences Mindset we value - You treat security engineering as product work: engineers & members are your customers, and security should feel effortless. - You’re an enabler: collaborative, humble, and motivated by helping teams ship safely. - You’re hands-on: you write maintainable code, ship to production, and care about reliability, rollouts, and real-world operability. - You build reusable patterns: guardrails, libraries, and secure-by-default abstractions that prevent vulnerabilities at scale. - You’re fluent in English (French is a bonus). For this opportunity, we are aiming to hire within the C1 - F level range. But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus. 🌍 How we work - Location: You must be legally eligible to work in France, Belgium, or Spain. - Remote work: We offer remote work flexibility, but we value in-person collaboration 🎯 Important note: we hire people, not roles. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info. You want to know more about Alan? - 🙌 Perks & Benefits: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. - 🤘 A strong culture: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work 🔄 A quick note about the process Note: While you're applying for a specific area, you may join a different engineering team based on where we think you'll have the most impact. Check out descriptions of other areas here.

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role: Elastic is searching for a Security Enterprise Account Executive to expand our Enterprise and Strategic customer accounts in France. Our Security specialists are passionate about building new business and growing the Elastic Security footprint within our Top Accounts. Our Security specialists are passionate about leading & owning our Security footprint; focused on SIEM, Security Analytics, Endpoint Security & Cloud Security solutions. What You Will be doing: - Prospect and build awareness of Elastic Security solutions within new accounts by acting as both a player and coach to Account Executives, based on the agreed account strategy. - Build relationships with security leaders with region and customer accounts. - Collaborate, mentor, and coach Account Executives to position Elastic Security offerings and expansion within existing customers. - Manage opportunities to closure based on account and opportunity strategy. - Oversee and own security revenue forecasting for the region. - Work with regional teams to respond to customer requests for quotes and proposals. - Mentor and oversee all customer Elastic Security proof of concept/value engagements. - Work collaboratively with the Elastic Security Specialists SA's on account planning, strategy as well as creative projects that will generate sales leads. - Cooperate with the Elastic Security Specialists SA's on account planning, strategy and creative projects to generate sales leads. - Promote Elastic Security offerings and demonstrate commercial features - Deliver customer presentations and roadmaps - Collaborate with Solutions Architects on Elastic Security demos - Collaborate with regional sales leadership to track cybersecurity opportunities, and provide updates during team calls. - Partner with Regional Marketing Teams to drive Elastic Security pipeline through webinars and workshops. - Build relationships with Elastic Security Product and Engineering teams to stay informed on the latest offerings and ensure customer success. What You Bring: - In-depth understanding selling solutions related to Security (SIEM) - A proven track record in SaaS subscription sales, particularly in complex accounts, evidenced by quota overachievement and strong customer references. - Adept at building relationships and establishing credibility with both developers and executives. - Consistent and accurate sales forecasting skills using SFDC. - Enthusiasm for the Open Source model and a deep appreciation for the community relying on our solutions. - Prior experience selling into the Enterprise accounts included in this territory. Bonus Points: - Experience in selling within an Open Source model. If you're eager to contribute to the world of Search Analytics and thrive in solving complex problems through the power of AI-driven search, Elastic wants to hear from you! Additional Information - We Take Care of Our People As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. - Competitive pay based on the work you do here and not your previous salary - Health coverage for you and your family in many locations - Ability to craft your calendar with flexible locations and schedules for many roles - Generous number of vacation days each year - Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service - Up to 40 hours each year to use toward volunteer projects you love - Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see here for our Privacy Statement.