Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. You support key account teams on a wide variety of activities to meet our strategic growth plan. How you will contribute You will: - Support Account Managers to ensure an effectively communicated, coordinated and focused sales effort against key commercial priorities - Negotiate with applicable account representatives, to build and maintain favorable and effective relationships with customers - Provide support for all activities necessary to managing the customer relationship effectively including trade funds, invoicing and claims queries, relevant sales promotions, merchandising, shelf management and national sales programs etc. What you will bring A desire to drive your future and accelerate your career and the following experience and knowledge: - Delivering results and problem solving - Negotiation and influencing - Planning and execution - Analytical ability - Microsoft Word, Excel and PowerPoint More about this role What you need to know about this position: What extra ingredients you will bring: Education / Certifications: Job specific requirements: Travel requirements: Work schedule: No Relocation support available Business Unit Summary Mondelēz International entered the China market in 1984. Headquartered in Shanghai, Mondelēz Greater China is a leading company in the snacks business, including biscuits, Chocolate, candy & gum, and beverages. With over 4,000 employees, Mondelēz has established manufacturing plants in East, South and North China as well as a Global Biscuit R&D Technical Center in Suzhou. The Chinese name Yi Zi (亿滋) represents the company’s vision to bring an abundance of deliciousness to consumers. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Regular Account Management Sales

• Reach out to prospective clients to expand the customer base • Build and maintain long-term client relationships through regular communication and support • Collaborate with the marketing team to develop and implement sales promotion activities

• Proven experience managing enterprise accounts in a high-growth database, cloud, or infrastructure technology company. • Track record of driving expansion and renewals within existing customers, contributing to consistent ARR growth. • Strong understanding of Challenger Sales and MEDDIC principles, with the ability to apply them to account growth and customer success. • Skilled at identifying upsell and cross-sell opportunities by understanding customer goals and aligning them with YugabyteDB’s capabilities. • Hands-on approach to managing customer relationships—balancing strategic account planning with day-to-day responsiveness.

• Build strong customer relationships by maintaining high levels of engagement and communication; conduct routine account performance planning and business reviews • Renew and expand customer contracts, meeting and exceeding personal and team quotas • Deliver both basic and advanced training sessions to ensure confidence with the platform and cultivate customer accountability • Advise customers on best practices for designing, implementing, and scaling their campaigns • Resolve customer issues, alone and through collaboration with other teams • Drive customer advocacy in the form of references, referrals, and case studies • Perform data-driven reviews and analysis on customer portfolios to prioritize opportunity and risk • Contribute to the team culture of excellence • Identify potential issues and risks early in the implementation cycle and develop backup strategies and contingency plans for resolution