• Manage Enterprise Leads in line with our SLA’s • Build and deliver cadences as part of Unlimit’s go-to-market outbound strategy • Outreach to potential new clients • Use customer database tools to research and identify new opportunities for Unlimit and key stakeholders in those organisations • Arrange meetings and events for sales teams • Be the Face of Unlimit – every day you are Unlimit – remember you will be the clients' first impression of who we are • Play your part in driving a positive and fun culture in the business

• be the first point of contact for potential customers • research and manage leads in a structured manner • maintain telephone contact with key stakeholders • qualify companies for fit, budget, contacts, and timelines • work closely with Sales Managers • accompany customer appointments on-site

• You identify and research suitable target companies and contacts (e.g., executive assistants to the board, Chief Legal Officer, Head of IT) • You run structured outbound campaigns (phone, video, email and LinkedIn) and meet your weekly activity targets • You generate qualified leads and book meetings for our Account Executives • You handle inbound leads and warm contacts • You support the preparation and follow-up of customer meetings • You maintain our CRM data (HubSpot) and ensure all interactions are traceable and up to date • You proactively contribute ideas to continuously improve our lead-generation processes and outreach strategies

• Provide initial and continuous training on cold calling best practices and pipeline management • Ensure SDRs reach their KPI targets each month through strong management processes • Maintain quality assurance processes, providing input for improvement • Work with operations to ensure tools and information databases are configured for maximum success • Maintain an appointment no-show rate at or below the industry rate • Work to remove SDR performance obstacles • Handle escalated calls • Provide support for SDR questions in real time • Provide reporting to upper management and other departments as requested • Work continuously to improve the efficiency of the department overall by bringing new ideas to leadership • Lead and execute special projects either directed by your leadership or on your own • Lead the team in the absence of upper management as necessary