• Act as the client’s primary point of contact, understanding their needs, challenges and objectives. • Conduct regular meetings to align on scope, clarify requests and monitor project progress. • Prepare, organize and document briefings for operational and strategic requests (such as campaigns, integrations, segmentation, technical or operational adjustments). • Translate client needs into clear requests for internal teams (technology, media, content, data, etc.). • Track the progress of deliverables, ensuring alignment of expectations, deadlines and quality. • Participate in kick-off, handover and follow-up meetings, acting as a consistent link between client and operations. • Support clients in the use of Salesforce solutions by answering questions, recommending best practices and ensuring the platform is used effectively. • Contribute to project evolution by identifying opportunities to improve processes, deliverables and communication.

• Identify and develop new business opportunities across target industries and regions • Execute strategic outreach through networking, referrals, and digital channels • Conduct in-depth account research to understand business needs and decision-makers • Build and maintain a strong pipeline aligned with revenue targets • Lead discovery conversations to uncover client needs and operational gaps. • Position ERP services and software solutions aligned to measurable business outcomes • Deliver tailored presentations and proposals to executive stakeholders • Navigate complex buying cycles and multi-stakeholder environments • Manage the full sales cycle from lead generation to close • Maintain accurate CRM data and pipeline visibility • Track activity, conversion metrics, and revenue forecasts • Partner with delivery teams to ensure smooth client onboarding • Maintain executive relationships post-sale to support retention and growth • Provide market insights on trends, competitors, and client needs • Represent the company at industry events, webinars, and partner engagement

• Generate and qualify leads. • Nurture prospect relationships. • Negotiate and close deals. • Achieve sales targets. • Ensure customer satisfaction. • Contribute to the development of sales strategies. • Manage CRM systems to maintain accurate sales data. • Collaborate closely with the Marketing team to align sales and marketing objectives.

• Generate and qualify leads. • Nurture prospect relationships. • Negotiate and close deals. • Achieve sales targets. • Ensure customer satisfaction. • Contribute to the development of sales strategies. • Manage CRM systems to maintain accurate sales data. • Collaborate closely with the Marketing team to align sales and marketing objectives.