• Identify and develop new business opportunities across target industries and regions • Execute strategic outreach through networking, referrals, and digital channels • Conduct in-depth account research to understand business needs and decision-makers • Build and maintain a strong pipeline aligned with revenue targets • Lead discovery conversations to uncover client needs and operational gaps. • Position ERP services and software solutions aligned to measurable business outcomes • Deliver tailored presentations and proposals to executive stakeholders • Navigate complex buying cycles and multi-stakeholder environments • Manage the full sales cycle from lead generation to close • Maintain accurate CRM data and pipeline visibility • Track activity, conversion metrics, and revenue forecasts • Partner with delivery teams to ensure smooth client onboarding • Maintain executive relationships post-sale to support retention and growth • Provide market insights on trends, competitors, and client needs • Represent the company at industry events, webinars, and partner engagement

• Generate and qualify leads. • Nurture prospect relationships. • Negotiate and close deals. • Achieve sales targets. • Ensure customer satisfaction. • Contribute to the development of sales strategies. • Manage CRM systems to maintain accurate sales data. • Collaborate closely with the Marketing team to align sales and marketing objectives.

• Generate and qualify leads. • Nurture prospect relationships. • Negotiate and close deals. • Achieve sales targets. • Ensure customer satisfaction. • Contribute to the development of sales strategies. • Manage CRM systems to maintain accurate sales data. • Collaborate closely with the Marketing team to align sales and marketing objectives.

• Own the Pipeline & Sales Cycle from prospecting to close: including discovery, business value development & discussions, negotiation, and contract execution. Articulate value and ROI clearly through data-driven storytelling and consultative selling. • Develop and Execute Strategic Account Plans: Own and execute account plans for assigned named accounts, with a focus on long-term growth and multi-solution adoption. Develop land-and-expand motions that convert initial wins into enterprise-wide standardization across business units and regions. • Build multi-threaded relationships: Develop and drive relationships across the C-suite, Executive Business Lines and IT to influence enterprise buying committees. Engage C-Level stakeholders on strategic business priorities and how commercetools can help deliver value based outcomes. • Lead Executive Business Reviews (EBRs): showcasing realized value, adoption metrics, and growth opportunities. Drive commercial expansion through strategic value engineering. • Political Mapping & Deal Orchestration: Create and maintain detailed organizational maps (e.g., power & influence maps) to track power centers, influencers, and potential blockers. Lead and orchestrate cross-functional pursuit teams (Solutions Engineering, Customer Success, Product, Partners, Legal) to deliver compelling, customized solutions. • Customer Advocacy & Renewal Leadership: Ensure high customer satisfaction and retention by driving adoption and connecting measurable outcomes to business strategy. Identify risk to renewal or expansion and proactively intervene. • Forecasting & Execution: Maintain an accurate pipeline through disciplined CRM management and forecast new business revenue with precision. Partner with cloud hyperscalers (AWS, Google Cloud, Azure) and global SI partners to influence large-scale digital modernization deals.