Kalpa Inc.

• Manage, customize, and scale the organization’s Zoho One environment. • Design and implement custom modules, fields, layouts, and workflows across Zoho One applications. • Use Deluge scripting and low-code tools to automate complex processes. • Build custom applications with Zoho Creator to address unique organizational needs. • Customize dashboards and reports to provide actionable insights. • Integrate Zoho apps with each other and with external systems (e.g., Slack, QuickBooks, payment gateways, APIs). • Develop automated workflows using Zoho Flow, Webhooks, and custom APIs. • Maintain and optimize Zoho system architecture for performance, scalability, and data integrity. • Document custom functions, scripts, integrations, and workflows. • Design custom dashboards and reports using Zoho Analytics and CRM reporting tools. • Streamline client onboarding using Zoho CRM, Desk, and Projects.

• Identify and develop new business opportunities across target industries and regions • Execute strategic outreach through networking, referrals, and digital channels • Conduct in-depth account research to understand business needs and decision-makers • Build and maintain a strong pipeline aligned with revenue targets • Lead discovery conversations to uncover client needs and operational gaps. • Position ERP services and software solutions aligned to measurable business outcomes • Deliver tailored presentations and proposals to executive stakeholders • Navigate complex buying cycles and multi-stakeholder environments • Manage the full sales cycle from lead generation to close • Maintain accurate CRM data and pipeline visibility • Track activity, conversion metrics, and revenue forecasts • Partner with delivery teams to ensure smooth client onboarding • Maintain executive relationships post-sale to support retention and growth • Provide market insights on trends, competitors, and client needs • Represent the company at industry events, webinars, and partner engagement

• Develop and maintain backend services using PHP (Laravel) • Build and integrate RESTful APIs • Work with databases including MySQL and MongoDB • Develop frontend components using React.js • Write clean, maintainable, and well-documented code • Debug issues, fix bugs, and improve application performance • Collaborate with team members during design, development, and testing phases • Follow best practices for security, performance, and scalability • Participate in code reviews and sprint planning sessions

• Develop and maintain backend services using PHP (Laravel) • Build and integrate RESTful APIs • Work with databases including MySQL and MongoDB • Develop frontend components using React.js • Write clean, maintainable, and well-documented code • Debug issues, fix bugs, and improve application performance • Collaborate with team members during design, development, and testing phases • Follow best practices for security, performance, and scalability • Participate in code reviews and sprint planning sessions

• Conduct comprehensive business process analysis to understand client needs, identify gaps, and define project scope. • Design and configure NetSuite solutions that optimize client workflows and meet specific business requirements. • Oversee the implementation process, ensuring adherence to project timelines and budgets. • Lead the configuration, customization, and integration of NetSuite modules. • Develop and execute thorough testing plans to ensure a smooth system transition. • Provide user training to ensure adoption of the new NetSuite system. • Provide ongoing support to clients after go-live, addressing issues and assisting with system optimization. • Build and maintain strong client relationships, acting as a trusted advisor and understanding their evolving business needs. • Collaborate with the founding team to develop and document efficient, scalable processes for the Delivery team, ensuring smooth and successful project delivery for future clients.

• Conduct comprehensive business process analysis to understand client needs, identify gaps, and define project scope. • Design and configure NetSuite solutions that optimize client workflows and meet specific business requirements. • Oversee the implementation process, ensuring adherence to project timelines and budgets. • Lead the configuration, customization, and integration of NetSuite modules. • Develop and execute thorough testing plans to ensure a smooth system transition. • Provide user training to ensure adoption of the new NetSuite system. • Provide ongoing support to clients after go-live, addressing issues and assisting with system optimization. • Build and maintain strong client relationships, acting as a trusted advisor and understanding their evolving business needs. • Collaborate with the founding team to develop and document efficient, scalable processes for the Delivery team, ensuring smooth and successful project delivery for future clients.