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E-Commerce Operations Specialist – Wellness
Location
Argentina
Posted
76 days ago
Salary
0
Seniority
Senior
Job Description
E-Commerce Operations Specialist – Wellness
Paired
• Conduct regular reviews of e-commerce platforms such as TikTok Shop, Shopify, and Amazon to identify and address issues (suspensions, errors, performance metrics, etc.). • Collaborate with suppliers and 3PLs to ensure inventory levels and fulfillment timelines are consistently met. • Manage multiple spreadsheets and long-term projects simultaneously, proactively removing any bottlenecks in workflows. • Execute critical tasks quickly and with precision, prioritizing based on business importance. • Address and resolve operational challenges, such as product launches or process improvements, in hours rather than weeks. • Provide proactive updates to leadership on the status of critical tasks, delays, risks, or any identified issues. • Serve as the primary point of contact to ensure alignment on key operational priorities. • Immediately identify and resolve major business risks, such as payment processor outages, sudden drops in conversion rates, or shipping bottlenecks. • Take full responsibility for risk management across departments, ensuring resolutions before they impact the business. • Be prepared to step in during urgent or unexpected situations, which may occasionally require availability outside regular working hours. • Take on any task required to meet critical objectives, including highly manual or time-consuming work when necessary. • Personally handle tasks that demand precision and minimal error margins, ensuring the highest level of accuracy and execution.
Job Requirements
- Background in e-commerce operations, with experience in platforms such as Shopify, TikTok Shop, and Amazon.
- Proven ability to manage relationships with suppliers and 3PLs and oversee fulfillment processes to ensure seamless operations.
- Hands-on experience troubleshooting e-commerce backend systems and resolving technical or operational issues.
- A proactive mindset: someone who actively identifies potential problems and resolves them before they escalate.
- A commitment to the mission—this role requires dedication beyond a typical clock-in, clock-out mindset.
Benefits
- Remote Work: Enjoy the flexibility of working from anywhere while contributing to a growing and dynamic team.
- Thriving Industry: Be part of a fast-growing wellness company that's making an impact in the lives of its customers.
- Competitive Compensation: We offer a salary that reflects your skills and expertise
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