• Collaborate with stakeholders to understand project requirements and objectives related to Zuora Subscription Billing and Zuora Payment • Develop and configure Zuora’s Product Catalog, including rate plans and pricing models • Ensure the security and integrity of Zuora’s environment by implementing best practices • Experience with customizing Zuora using Zuora Workflows, Zuora API and ZOQL • Design and implement payment solutions using payment methods like Credit Card, Alternate Payment Methods (APMs), ACH, Direct Debit • Understand Payment Gateways, Country Specific requirements, Refund, Chargeback, Cancellation, and Network Tokenization • Configure and manage notifications within Zuora • Customize and design invoice templates in Zuora • Provide guidance on billing processes and best practices

• Constantly iterate on the developer tools we use internally and externally. • Hands-on build Web3 app prototypes, identify friction points, eliminate them. • Rinse and repeat • Connect with internal and external developers through hackathons, conferences, forums and provide support, aggregate issues, advocate for solutions • Build Web3 apps and prototypes that further the understanding of how everyday people can use apps built on Web3 principles • Create, review, update developer documentation, tutorials, videos and other developer artefacts

• Become a Storyblok and headless CMS authority, helping developers, partner agencies, and customers to understand Storyblok and its capabilities, implement a headless architecture on their projects easily, and get the best out of Storyblok’s features. • Help developers understand and get value out of Storyblok by creating and maintaining developer tutorials, developer guides, FAQ entries, and API documentation. • Write sample applications, prototypes, and code samples to showcase the power and flexibility of Storyblok and the headless approach to content management. • Help teammates overcome obstacles, resolving blockers, and completing work tasks. • Mentoring teammates in an open, respectful, flexible, and empathetic manner. Pursuing mentorship opportunities specifically to build staff redundancy and staffing capacity. • Passionate and highly knowledgeable about advanced topics and the latest trends around web development. • Carefully analyze and evaluate documentation materials created by colleagues, ensuring both technical precision and adherence to professional language and formatting standards. • Be a mentor and role model for other engineers. • Teach and educate other engineers, as well as members from other teams, about Storyblok capabilities and features, as well as other technical topics and trends. • Manage complex long-term projects, coordinating a dedicated team and working cross-departmentally when necessary.

• Maintain and monitor the performance of the Building Automation and Control Systems • Validates equipment and system alarms • Continuously monitors the Facility Control Systems, primarily using Metasys • Conducts shift turn over meetings • Completes shift reports and logs