About Agero:Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit https://www.agero.com/.Note: For our technical positions, we love to get you started in person! You may be required to travel to Medford for your initial onboarding. Don't worry about the logistics - once you're hired, we handle all travel arrangements and expenses for you. Role Description and Mission: Agero is seeking a Field Sales Manager to lead and scale a newly formed sales team focused on roadside technology and call center solutions. In this role, you will be the operational engine of the sales team, responsible for moving beyond high-level strategy to drive day-to-day execution and revenue growth. Your mission is to establish the foundational workflows, coaching rhythms, and performance standards required to expand our market presence across the United States. You will serve as a "Player-Coach," spending up to 75% of your time in the field to accelerate new hire onboarding, support high-stakes negotiations, and ensure your team consistently hits its monthly and quarterly targets. We are looking for a results-oriented leader who thrives in a "build" environment. You will bridge the gap between our roadside assistance technology and our B2B clients in the automotive and insurance sectors, ensuring our sales process is disciplined, data-driven, and highly collaborative. If you have a background in B2B services or technology and a proven track record of developing high-performing teams from the ground up, this role offers the opportunity to drive significant commercial impact within a market-leading organization. Key Outcomes: - Lead the day-to-day operations and scaling of a newly formed sales team, establishing foundational workflows and ensuring consistent execution of the sales process. - Execute established sales plans and campaigns to drive revenue growth and increase the adoption of the organization's roadside assistance applications and services. - Monitor key performance indicators (KPIs) and daily activity metrics, utilizing sales data to track team progress, manage the pipeline, and ensure monthly/quarterly targets are met. - Implement practical training and development programs to accelerate the onboarding of new hires and the continuous skill improvement of existing sales personnel. - Administer consistent performance management, including weekly 1:1 reviews, goal setting, and coaching, to maintain a high-functioning and motivated sales unit. - Partner collaboratively with peer managers in Product, Operations, and Marketing to ensure the sales team has the necessary collateral and operational support to succeed. - Support the sales team in high-stakes client negotiations, stepping in to help close deals and represent the organization to key partners in the automotive and insurance sectors. Skills, Education and Experience: EDUCATION: College degree in Business or equivalent work experience is required. Bachelor’s degree in Business Administration, Management, or a related field is preferred. EXPERIENCE: A minimum of 5 years of progressive sales experience within a related industry (technology, B2B services, call center operations, or automotive/roadside assistance). Demonstrated experience in leading a team, establishing team processes, or territory start-up is highly preferred. ROLE BASED COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES): - Team Leadership & Collaboration: Guides and motivates the sales team, fostering an inclusive, high-performing culture that prioritizes shared success and day-to-day team cohesion. - Results & Outcome Orientation: Maintains a steadfast focus on achieving team sales quotas, demonstrating a persistent drive to execute plans and deliver tangible business outcomes. - Relationship Management & Influence: Cultivates strong, trusting partnerships with internal peers and external clients, utilizing high emotional intelligence (EQ) to navigate interactions effectively. - Coaching & Talent Development: Prioritizes the ongoing growth of team members through hands-on training, live deal coaching, and continuous, constructive feedback. - Performance Management: Sets clear, measurable daily and weekly expectations for the team, holding individuals accountable to standards while providing the necessary support for their success. - Solution-Oriented Problem Solving: Approaches operational hurdles and client challenges with a practical mindset, identifying roadblocks and implementing effective, technology-driven resolutions. - Data & Technology Acumen: Leverages CRM systems and sales data to track team performance, maintain an accurate pipeline, and optimize daily workflows. - Financial Literacy: Demonstrates a solid understanding of standard financial metrics and pricing models to assist the team in structuring sound, profitable client solutions. WORKING RELATIONSHIPS: The Field Sales Manager interacts regularly with peer managers in Product Management, Call Center Operations, and Marketing departments. Externally, this role engages with prospective B2B clients and industry stakeholders alongside their team. ADDITIONAL REQUIREMENTS: Ability to travel domestically (up to 75%) to attend client meetings, industry conferences, and support field sales activities as business needs dictate. Hiring In: - United States: Illinois, Texas, Pennsylvania, Virginia, Florida, Georgia The anticipated closing date to submit applications for this role is March 18th, 2026. Join our Greenhouse Candidate Portal to track your application status and receive instant alerts for future openings. **Please note: Competitive incentive structure aligned with high-impact growth and strategic account objectives. The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees. National Pay Range $110,000—$135,000 USD Life at Agero: At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive. Benefits Built for Well-being: Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include: - Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families. - Financial Security: 401(k) plan with company match and tuition assistance to support your future goals. - Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually. - For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually. - Family Support: Parental planning benefits to assist associates through life’s milestones. - Bonus/Incentive Programs Join Agero and experience a workplace that invests in your success both personally and professionally. *Applicants must be currently authorized to work in the United States on a full‑time basis. This position is not eligible for employer visa sponsorship now or in the future. *It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

• Deliver outstanding sales service, tailoring solutions to customer needs • Drive sales proactively, identifying and capitalising on new business opportunities • Provide detailed, accurate product information, demonstrating in-depth knowledge of our offering • Engage professionally with potential customers, building lasting relationships • Implement effective sales strategies, using tools and metrics to close sales and enhance performance

DX is headquartered in Salt Lake City, Utah and is one of the fastest-growing SaaS companies globally. We help engineering leaders build high-performing, productive teams. DX collects millions of data points daily, powering insights into developer productivity and experience at companies like Pinterest, GitHub, BNY, Xero, and many more . Our business has scaled profitably and grown rapidly-tripling annual recurring revenue in the last several years. DX recently closed on its acquisition by Atlassian . By joining Atlassian, we will expand our resources, accelerate growth and R&D, and ultimately deliver greater impact to our customers. What we value at DX: Companies have all kinds of culture slides. At DX, we want to be very clear about what we care about and how we judge performance. For us, it all boils down to individual mastery, becoming the best at your craft. Those who exhibit this quality will thrive here and be unduly rewarded. We can't control outcomes due to competitors, the economy, decision-makers, etc., but what we can control is doing our jobs at the highest level possible What you'll do: - Prospect Outbound and Inbound leads - Create new relationships, opportunities, and meetings with prospective businesses - Deliver an extraordinary experience for software engineering leaders throughout this process - Learn personalized outreach, social selling, and unique ways to provide value - Partner closely with account executives and marketing team What you're after: - Challenge yourself and accelerate your career trajectory - Be part of a passionate, driven, and welcoming team - Ownership of your work without micromanagement - Level up your skills (and paycheck) faster than a traditional role - Have a measurable impact on a company's success Who you are: - You are ambitious, hungry, and enthusiastic. - You are a great writer and communicator, with strong attention to detail - You quietly outwork your peers, you are meticulous and obsessive about details and process - You perform at a high level consistently, not in spurts - You rarely, if ever, feel satisfied - You have a track record of excellence in previous roles Bonus Points For: - Experience in B2B, SaaS, Startups, or engaging with a technical audience - Experience in relevant roles such as Sales, Marketing, Copywriting, Consulting, or Recruiting This isn't a cold call center and we don't treat you like a robot. You will have the freedom to experiment, be creative, and use your brain. If you want to stand out, send Kyle Jaggi a message. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: - $33.61 - $44.81 Zone B: - $30.24 - $40.34 Zone C: - $27.93 - $37.21 This role may also be eligible for benefits, bonuses, commissions, and equity. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh .

Working at Atlassian Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. As an Enterprise Solution Sales Executive for Jira Service Management (JSM), you will serve as a subject matter expert in IT Service Management (ITSM) and Enterprise Service Management (ESM). You'll drive new sales motions and co-selling initiatives, collaborating closely with our account teams to identify opportunities and develop tailored Atlassian solutions. This role is crucial in advancing Atlassian's solution sales goals for our Service Collection and involves working with a globally distributed team. You'll focus on large Enterprise customers, leading complex, value-based sales cycles and displacing legacy ITSM tools with modern, cloud-first solutions built on Jira Service Management. Responsibilities In this role, you will: - Expert Product Selling Act as a knowledge leader in ITSM and ESM industry trends to inform sales strategies and the positioning of Jira Service Management within the broader Atlassian platform. - Own End-to-End JSM Sales Motions Lead the full sales cycle for JSM-focused opportunities in your territory-from prospecting and discovery through solution design, business case, negotiations, and close. - Sales Strategy Development Collaborate with Account Executives, Account Managers, and Sales Development to develop and execute territory and account strategies that drive net new revenue and expansion across Enterprise accounts. - Customer Engagement & Value Selling Engage with customers to deeply understand their business drivers, service management pain points, and transformation priorities. Build compelling value hypotheses and ROI cases that connect JSM to measurable outcomes (e.g., MTTR, change failure rate, agent productivity, cost per ticket). - Competitive Takeouts & Cloud Migrations Lead competitive campaigns against incumbent ITSM vendors (e.g., ServiceNow, BMC, Ivanti) and drive cloud-first motions, including migrations from Jira Service Management Data Center to Cloud. - Cross-Functional Collaboration Partner closely with Solution Engineers, Customer Success, Marketing, and our Partner Ecosystem to align on plays, run co-selling motions, and ensure successful customer adoption and expansion. - Forecasting & Pipeline Management Build, manage, and accurately forecast a robust pipeline in your territory, applying MEDDPICC (or similar value-based methodology) to drive deal progression and predictability. - Field & Product Feedback Loop Act as the voice of the customer to internal stakeholders, sharing insights on product gaps, competitive dynamics, and market trends to help shape Atlassian's JSM roadmap and go-to-market strategy. Qualifications On your first day, we'll expect you to have: - Minimum 5+ years of enterprise software sales experience. - Proven success selling ITSM, ESM, workflow/automation, digital transformation or other complex enterprise solutions. - Demonstrated track record of consistently meeting or exceeding quota in a high-growth environment. - Strong understanding of ITSM/ESM industry trends and the competitive landscape. - Experience leading multi-stakeholder, consultative sales cycles involving both business and technical buyers, including C-level and VP-level executives. - Excellent communication, storytelling, and presentation skills; comfortable engaging with CIO, VP IT Ops, Heads of Service Management, and technical evaluators. - Strong collaboration skills with cross-functional teams (AEs, SEs, Partners, Marketing, Customer Success). Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: USD 181800 - USD 237350 Zone B: USD 163800 - USD 213850 Zone C: USD 151200 - USD 197400 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh .