• Develop channel and customer-specific opportunities in collaboration with brand, sales, innovation, digital, research, and supply chain partners. • Lead account-specific marketing activations aligned with national campaigns, product launches, and product initiatives. • Ensure all channel activation plans are delivered on time, within budget, and achieve defined success metrics. • Translate shopper and brand insights into impactful marketing strategies that elevates the online experience. • Champion category leadership principles, support joint business planning, and participate in customer sales calls. • Craft compelling trade narratives to neutralize competitive threats and accelerate growth. • Measure the performance of activations, provide post-campaign analysis, and recommend data-driven improvements. • Lead and manage agency partnerships to ensure excellence in execution.

Job Title: Customer Marketing Manager Job Description We're Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. Our growth depends on the strength of our client relationships and the stories we tell about the work we deliver. We are looking for an experienced Customer Marketing Manager who knows how to turn client success into market credibility. This role sits at the intersection of Sales, Account Management, Delivery and Marketing. You will identify the right stories, secure the right approvals and ensure we show up with credible, referenceable proof. You bring positive, client-friendly energy. You are confident, professional and easy to work with. You know how to build trust quickly and navigate approvals without friction. This is not an entry-level advocacy role. We need someone who has built case study pipelines, managed references and worked confidently with enterprise clients before. The mandate is clear: Surface the right wins. Build advocacy. Strengthen credibility in the market. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. Identify and Activate New Logo and Project Wins • Partner with Sellers and Account Managers to identify new logo wins and significant project milestones. • Assess opportunities for website announcements, news releases and coordinated communications. • Work with PR and Communications teams to amplify client stories appropriately. • Engage clients professionally and positively to secure approvals and participation. Build High-Impact Case Studies and Client Stories • Proactively identify strong case study and reference opportunities across services and product engagements. • Develop written, video and presentation-ready client stories. • Ensure stories are commercially relevant and aligned to priority industries and propositions. • Maintain a structured pipeline of publishable and referenceable content. Develop and Manage Customer Advocacy Programmes • Build and scale a structured client reference programme that supports Sales and Marketing. • Recruit and nurture client advocates for speaking engagements, events and PR opportunities. • Develop Customer Advisory Boards or similar engagement forums where appropriate. • Track reference usage and ensure a positive, professional client experience throughout. Work Cross-Functionally with Commercial Teams • Build strong relationships with Sellers, Account Managers and Delivery teams. • Educate internal teams on how and when to surface client stories. • Balance commercial ambition with client relationship sensitivity. Support Awards and Industry Recognition • Identify opportunities for joint client awards and industry recognition programmes. • Partner with PR and Marketing to manage submissions. • Ensure client success is visible in the right forums. Objectives & Measures of Success • Increased volume and quality of referenceable client stories. • Growth in published case studies aligned to strategic industries and growth areas. • Increased availability and responsiveness of client references for Sales. • Successful coordination of client announcements and milestone communications. • Strong internal feedback from Sellers and Account Managers. • Positive feedback from clients participating in advocacy programmes. Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you have: Essential • Fluent English speaker Proven experience in a B2B Customer Marketing, Advocacy or Reference Management role. • Experience working in enterprise services, SaaS or technology environments. • Demonstrable track record building and managing client case study and reference programmes. • Experience working directly with Sales and Account Management teams. • Strong stakeholder management skills, including navigating client approvals and sensitivities. • Excellent written communication skills with strong commercial judgement. • Professional presence and confident client-facing communication style. Highly Desirable • Experience in both services and product-led environments. • Exposure to enterprise PR and communications processes. • Experience establishing or managing Customer Advisory Boards. • Familiarity with CRM systems and reference tracking tools. Core Competencies & Leadership Capabilities • Positive, client-friendly energy. • Commercially aware and relationship-focused. • Confident engaging senior client stakeholders. • Highly organised and process-oriented. • Proactive and opportunity-driven. • Trusted partner to Sales and Account teams. Power the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. Location: UK, Work at Home, GB Language Requirements: Time Type: Full time

Job Title: Customer Marketing Manager Job Description We're Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. Our growth depends on the strength of our client relationships and the stories we tell about the work we deliver. We are looking for an experienced Customer Marketing Manager who knows how to turn client success into market credibility. This role sits at the intersection of Sales, Account Management, Delivery and Marketing. You will identify the right stories, secure the right approvals and ensure we show up with credible, referenceable proof. You bring positive, client-friendly energy. You are confident, professional and easy to work with. You know how to build trust quickly and navigate approvals without friction. This is not an entry-level advocacy role. We need someone who has built case study pipelines, managed references and worked confidently with enterprise clients before. The mandate is clear: Surface the right wins. Build advocacy. Strengthen credibility in the market. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. Identify and Activate New Logo and Project Wins • Partner with Sellers and Account Managers to identify new logo wins and significant project milestones. • Assess opportunities for website announcements, news releases and coordinated communications. • Work with PR and Communications teams to amplify client stories appropriately. • Engage clients professionally and positively to secure approvals and participation. Build High-Impact Case Studies and Client Stories • Proactively identify strong case study and reference opportunities across services and product engagements. • Develop written, video and presentation-ready client stories. • Ensure stories are commercially relevant and aligned to priority industries and propositions. • Maintain a structured pipeline of publishable and referenceable content. Develop and Manage Customer Advocacy Programmes • Build and scale a structured client reference programme that supports Sales and Marketing. • Recruit and nurture client advocates for speaking engagements, events and PR opportunities. • Develop Customer Advisory Boards or similar engagement forums where appropriate. • Track reference usage and ensure a positive, professional client experience throughout. Work Cross-Functionally with Commercial Teams • Build strong relationships with Sellers, Account Managers and Delivery teams. • Educate internal teams on how and when to surface client stories. • Balance commercial ambition with client relationship sensitivity. Support Awards and Industry Recognition • Identify opportunities for joint client awards and industry recognition programmes. • Partner with PR and Marketing to manage submissions. • Ensure client success is visible in the right forums. Objectives & Measures of Success • Increased volume and quality of referenceable client stories. • Growth in published case studies aligned to strategic industries and growth areas. • Increased availability and responsiveness of client references for Sales. • Successful coordination of client announcements and milestone communications. • Strong internal feedback from Sellers and Account Managers. • Positive feedback from clients participating in advocacy programmes. Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you have: Essential • Fluent English speaker Proven experience in a B2B Customer Marketing, Advocacy or Reference Management role. • Experience working in enterprise services, SaaS or technology environments. • Demonstrable track record building and managing client case study and reference programmes. • Experience working directly with Sales and Account Management teams. • Strong stakeholder management skills, including navigating client approvals and sensitivities. • Excellent written communication skills with strong commercial judgement. • Professional presence and confident client-facing communication style. Highly Desirable • Experience in both services and product-led environments. • Exposure to enterprise PR and communications processes. • Experience establishing or managing Customer Advisory Boards. • Familiarity with CRM systems and reference tracking tools. Core Competencies & Leadership Capabilities • Positive, client-friendly energy. • Commercially aware and relationship-focused. • Confident engaging senior client stakeholders. • Highly organised and process-oriented. • Proactive and opportunity-driven. • Trusted partner to Sales and Account teams. The base salary range for this position is $70,000 - $85,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline for applying for this position is: April 7th, 2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. Location: USA, AZ, Work-at-Home Language Requirements: Time Type: Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity: Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: · English · Spanish Accommodation: Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence: As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE

• Oversees the marketing of all commodities to end users and customers. • Partners with the sales force to increase volumes at Recycling Centers (RCs). • Collaborates with RCs to enhance quality and drive revenue. • Monitors commodities markets to maximize revenue streams from commodity sales. • Works closely with field Sales Representatives through improved training, communication, and cooperative efforts to increase revenue and market share. • Works closely with National Accounts in responding to national bids. • Establishes month-to-month pricing for commodity sales and works with RCs to adjust rebates and cost of goods accordingly. • Develops and strengthens relationships with mills and other end users of recycled commodities. • Provides guidance and direction to the Senior Diversion Specialist and RC Operations Managers. • Represents the company at local and/or national recycling conferences.