The Application Modernization Platform team aids developers in making the shift from relational databases to MongoDB, building toolkits that leverage AI to power seamless transitions. As a Senior Technical Program Manager, you will own the successful delivery of complex, cross-functional efforts for Application Modernization. You will partner closely with stakeholders across the organization from Engineering, Product, Product Design, and Field-facing teams to develop and execute against our overall product vision and business objectives, uncover solutions to technical challenges, and provide data-driven insights that power strategic decision-making. This remote position is open to candidates in Eastern and Central timezones. The right candidate for this role will be: - Experienced with 5+ years of Software development background, preferably with experience with Java web services and with relational data modelling and SQL - Familiar with tools and methodologies for code analysis, refactoring, and automated testing - Able to partner with technical stakeholders in methodically breaking down engineering challenges to deliver against abstract goals - Able to participate in technical design discussions and summarize trade-offs, outcomes, and next steps - Skilled at communicating across a diverse set of engineers and stakeholders - Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences - Hyper-organized and capable of coordinating across multiple independent work streams and organizations - A role model for effective execution practices, driven by an attuned sense of priority and urgency - Able to leverage their experience in program delivery to influence improvements to our tools, operations, architecture - Trained in working with project tracking software (JIRA is preferred) - Familiar with MongoDB or a comparable technology - Exposed to generative AI and Machine Learning - Interested in business automation work such as scripting in Python, Google Apps Script and Slack Position Expectations: - Leverage technical acumen and analytical skills to drive engineering programs forward and maximize business value delivery - Recognize patterns in a sea of information and take action accordingly - Develop a strategic approach to program management that balances hands-on oversight with process-driven operationalization. This involves discerning when to provide direct guidance and when to empower teams by establishing clear frameworks and guidelines for ongoing initiatives - Build strategic partnerships with Product, Design, and Engineering stakeholders - Expand knowledge into new domains as called upon - Embody MongoDB's core values and leadership principles Success Measures: - In 3 months you will be ramped on the App Modernization product and engineering roadmap - In 6 months you will own and drive critical initiatives across the App Modernization portfolio - In 12 months you will be organizing multiple high impact efforts and integrating improvements to frameworks for managing critical programs at MongoDB About MongoDBMongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. REQ ID: 4263333180 AI is used to review applications based on job-related criteria and does not replace human decision-making. The hiring team decide who moves forward. MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, Registered Retirement Savings Plan (RRSP) with employer match, mental health counseling, backup child and elder care, and health, dental, and vision benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to candidates based in Canada. MongoDB’s base salary range for this role in Canada is: $123,000—$171,000 CAD

Overview DX is headquartered in Salt Lake City, Utah and is one of the fastest-growing SaaS companies globally. We help engineering leaders build high-performing, productive teams. DX collects millions of data points daily, powering insights into developer productivity and experience at companies like Pinterest, GitHub, BNY, Xero, and many more. Our business has scaled profitably and grown rapidly—tripling annual recurring revenue in the last several years. DX recently closed on its acquisition by Atlassian. By joining Atlassian, we will expand our resources, accelerate growth and R&D, and ultimately deliver greater impact to our customers Working at AtlassianTo help our teams work together effectively, this role is fully remote, but requires you to be located in Salt Lake City, Utah. Your future team As an associate on the Program Manager Services team, you will work directly with DX’s customers to coordinate the planning, execution, and analysis of their quarterly developer experience surveys. In addition, you will work closely with our Customer Success team to develop and strengthen relationships with executive stakeholders at customer accounts. Responsibilities What You’ll Do - Create and drive execution of detailed projects, working in collaboration with customer stakeholders - Own communication with clients regularly to provide our recommendations and manage expectations - Directly communicate with VP+ level executive stakeholders at customer accounts - Identify the needs of technology executives and prepare relevant analyses and reports to help inform decision-making and provide clarity into the health of their engineering organization and actions required to improve In partnership with our Customer Success and Product teams, you will also: - Refine the strategies to deliver great value to customers through DX Program Manager services - Recommend and contribute to process improvements to maximize accuracy and efficiency within the Program Manager Services offering Qualifications Qualifications - 1-4 years experience in a customer facing role - Prior experience in change management, consulting, business analytics, client services, project management, operations, etc - Excellent verbal and written communication skills; comfort presenting to strategic stakeholders/leadership - Highly organized and able to effectively manage a high volume of parallel projects at once - Able to provide great, consistent service to clients who are sometimes assertive and demanding - Self-motivated, able to work effectively under deadlines without much supervision, excellent follow-through Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $109,800 - $143,350 Zone B: $99,000 - $129,250 Zone C: $91,800 - $119,850 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh.

• Driving complex technical programs from early customer engagement through initial delivery and operational handoff • Serving as a central point of coordination across customers, account teams, product management, engineering, test, services, and leadership • Translating customer requirements and business priorities into executable plans, milestones, and deliverables • Coordinating cross-functional dependencies, validating technical and delivery commitments, and managing risks and issues • Providing clear visibility into program status, timelines, dependencies, and escalations

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. Role OverviewApollo is expanding rapidly, and our global service teams need a leader who knows how to build capability, confidence, and performance at scale. The Enablement Manager, Technical and Support person leads the team responsible for new hire training, everboarding, and ongoing coaching for Support, Onboarding, and Care. This role focuses on developing the humans who deliver training and creating the systems that ensure every employee, in every site, is prepared to deliver a Best in Class customer experience. You do not need a long background in enablement. You DO need strong leadership instincts, coaching skills, operational savvy, and a willingness to learn the enablement discipline quickly. Travel is a meaningful part of the work, including Mexico, the Philippines, and other locations as needed. Being present in-person with frontline trainers, leaders, and new hires is essential to elevating performance and consistency across sites. What You Will Lead and BuildTraining Program LeadershipOwn the full lifecycle of enablement for service teams, including onboarding, everboarding, coaching programs, and certification paths. Ensure learning experiences are structured, effective, and tied to clear performance outcomes. Enablement Team DevelopmentCoach Enablement Leads in facilitation, content delivery, and behavioral coaching techniques. Build structured development plans and elevate the team into high-performing training professionals who can support global scale. Global Training Delivery and Field CoachingLead in-person workshops, observe training sessions, run (T2T) teach the trainer programs, and support new hire cycles on-site. Use field observations to identify gaps and convert them into actionable improvements. Cross-Functional PartnershipCollaborate with Support, CX, Product Enablement, HR, Workforce Management, and regional site leaders. Align training programs with operational needs, product updates, and business priorities. Operational ExcellenceBuild the systems, processes, and measurement frameworks that make enablement scalable and repeatable across regions. Establish readiness metrics, certification structures, and consistent reporting on enablement effectiveness. What Success Looks Like - Reduced ramp time and improved readiness scores across global service teams - A high-performing enablement team with clear competency growth - A standardized, repeatable onboarding program used across all sites - Strong cross-functional alignment on training needs and impact - Reliable execution of in-person enablement cycles and global events - Visible improvements in service quality attributable to training and coaching Required Experience - 4–7 years in leadership, training, enablement, service operations, or people development roles - Experience developing individuals and teams through coaching and structured feedback - Strong facilitation and communication skills - Experience building processes and systems in fast-moving environments - Global Travel 25% Preferred Experience - Exposure to customer service, customer experience, or support environments - Familiarity with adult learning principles or instructional design - Experience working across multiple countries and cultures The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Tier 1 Pay Range (San Francisco, New York City, Seattle) $188,400—$235,400 USD Tier 2 Pay Range (All other US Locations) $163,800—$204,700 USD We are AI NativeApollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at ApolloAt Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core—we’re all for one, meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!