Overview As a Microsoft Data Center Technician (DCT), you will develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment under the guidance of more experienced Data Center colleagues. This opportunity will allow you to develop an understanding of our Data Center environment, familiarize yourself with security and data management procedures, and accelerate your career growth in the process. Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities - Contributes to issue tracking through escalations, asking questions, and seeking guidance on timely resolution of issues from more experienced technicians. - Participates in daily safety briefings, completes required training aligned to the role and workload including safety training, complies with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use). - Completes assigned tickets efficiently and in alignment with Key Performance Indicators (KPIs) while meeting established Service Level Agreements (SLAs) with guidance from other technicians. - Complies with security and data management procedures and policies with guidance from other technicians and completes the required security training. - Maintains a strong client focus to understand the impact of their work when completing tickets and assigned tasks. - Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work. - Has pride and a sense of accountability for the service quality, completeness, and ownership of the data center facilities. - Embodies our culture and values. Qualifications Required Qualifications - Completed High/Secondary School, GED, an apprenticeship/vocational qualification, or equivalent experience and basic knowledge of computer hardware and components. - Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: - Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. While not required, we also look for the following Preferred Qualifications: - 1+ years' experience supporting IT equipment or related technology. - Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC). This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Let’s be unstoppable together! Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set. At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives.  We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work.  Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana. Learn more at www.circana.com. Role Overview We are seeking a strategic and people‑centric capability builder to lead the adoption and maturation of our leader‑led Circana Operations’ core improvement systems—Complete Excellence— through Obeya, PDCA learning, and leadership behavior coaching. This role partners directly with T2 and T3 leaders to strengthen prioritization, cross‑functional problem‑solving, and weekly leadership routines that drive performance. It is designed for a coach who thrives in ambiguity, understands systems thinking, and can elevate leadership capability across a complex, global operations function. Success in the Role Includes - Weekly T2‑owned Obeya meetings running with consistency, psychological safety, and exception‑based decision‑making. - T2/T3 leaders demonstrate strong LSW habits (protected time, board‑walks, reflections). - Enterprise-wide consistency in weekly pareto + #1 driver selection. - Teams running ≥1 active PDCA, updating weekly learning, and advancing toward 2.4. - A visible culture shift toward leader‑led problem solving and structured learning. Job Responsibilities Obeya Leadership & Coaching - Implement and mature Obeya across value streams. - Coach T2 leaders in exceptions‑based thinking, prioritization, and decision‑making. - Facilitate PDCA spotlights, experiment framing, and cross-functional resolution. Leadership Capability Building - Train and coach T3 leaders in facilitation, problem-solving, and behavioral routines. - Improve leader competence in PDCA, pareto interpretation, and weekly prioritization. - Reinforce LSW behaviors through side-by-side coaching and gemba-style observation. DMS/PDCA Behavioral Reinforcement - Ensure teams create weekly reason codes and pareto analyses. - Drive PDCA learning: weekly updates, next steps, closing aged PDCAs. - Help leaders move teams from DMS 2.3 prioritization → DMS 2.4 learning and elimination. Cross-Functional Integration - Support value stream alignment in Obeya by connecting upstream/downstream issues. - Surface systemic blockers requiring T1 intervention. Requirements 5+ years of progressive experience in coaching, leadership development, continuous improvement, or operational excellence roles. Deep experience with PDCA, team coaching, and leadership routines. Proven ability to influence senior leaders and drive behavior adoption. Strong facilitation and interpersonal skills; ability to build trust quickly. Experience with Lean, Shingo, Kata coaching, or systems thinking a strong plus. Circana Behaviors Beyond technical skills, experience, and role-specific attributes, these shared behaviors are fundamental to our culture and success. We seek individuals who consistently demonstrate and champion these behaviors in their daily work: - Stay Curious: Being hungry to learn and grow, always asking the big questions. - Seek Clarity: Embracing complexity to create clarity and inspire action. - Own the Outcome: Being accountable for decisions and taking ownership of our choices. - Center on the Client: Relentlessly adding value for our customers. - Be a Challenger: Never complacent, always striving for continuous improvement. - Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity. - Commit to each other: Contributing to making Circana a great place to work for everyone. Location: This position can be located in the following area(s): Remote (United States) The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is 102K - 120K. This job is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and our candidate privacy notice. Your current employer will not be contacted without your permission. You can apply for this role through the Circana careers website or Intranet site for internal candidates. This role is subject to AI-assisted screening. Circana uses artificial intelligence (AI) to assess resumes for alignment with job requirements by helping locate details in resumes that relate to the job description. The anticipated application deadline for this position is approximately 4-30-26 #LI-RB1

Work Details: This is a 6-month contract with remote flexibility based in Metro Manila, with potential to extend depending on business needs. Important Reminder: Contractor roles are paid hourly and engaged via the Upwork platform, which includes time tracking for logged work hours. Only applicants willing to engage via Upwork may apply. Scope of Work: - Support product data management related to tree categories, including data validation, attribute audits, and structured clean-up initiatives within the Product Information Management (PIM) system. - Assist with new product introduction (NPI) PIM enrichment, creating upload templates and ensuring that data is complete, accurate, and adheres to established data standards for tree SKUs across brands and channels - Perform product data quality assurance (QA) prior to site launch, validating attributes, hierarchy placement, and other channel-specific fields - Assist with cross-system data checks to ensure alignment between PIM and downstream systems (ecommerce platform, marketplace feeds, ERP), escalating discrepancies as needed. - Support Merchandise Operations team in product data issue resolution across various communication channels, particularly supporting tree UPC attribute management, investigating and correcting incorrect product data showing up on the website. - Partner with Merchandising Operations and cross-functional stakeholders (Merchants, Creative, Site Merchandising) to resolve data gaps, clarify requirements, and support timely product setup. - Note: the primary focus of this role is supporting our Trees category, but you may be asked to lean into product data management of other categories & businesses. Requirements: - At least 2nd year of a Bachelor's Degree in any related field. - Fresh graduates are welcome to apply. - Proficient in MS Office - Outlook, Word, Excel, Powerpoint. - Strong desire to learn and develop new skills. - Great attention to detail with a commitment to accuracy. - Ability to work well in a team environment and collaborate effectively. - Good critical thinking/problem solving skills and experience with data entry/management. Status: - Contractual, home-based role requiring 8 hours/day, 5 days/week. - No employee benefits due to contractual nature. Paid overtime may be required. - Contract duration: May 2026 - November 2026 (may be shortened or extended depending on business needs). Hourly Rate: USD 5.38 hourly (Non-negotiable)

• Respond to and resolve incoming IT service desk tickets in Jira related to hardware, software, or user access issues • Assist with diagnosing and resolving end-user device issues, including both macOS and Windows systems • Support the setup, imaging, and distribution of laptops and peripherals for new and existing employees • Help provision accounts, configure systems for new hires, and assist with access removal and equipment collection for departures • Maintain accurate records of IT assets, ensuring proper tagging, documentation, and periodic audits • Contribute to and update internal documentation for troubleshooting steps, FAQs, and process workflows • Support the IT Operations team with ongoing initiatives related to system improvements, automation, or infrastructure upgrades • Participate in miscellaneous tasks and projects that support the IT Operations team’s mission