Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work. We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change. At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally. We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust. • Under direct supervision, assists in investigating and analyzing accounts for collection. Supports in the review of customer records and makes initial recommendations to senior team members regarding next steps, collection, and terms of payment • Supports collection process by preparing and releasing letters to delinquent accounts, assisting in the investigation of low-complexity complaints, making proposals to correct accounting errors, and assisting in the resolution of collection matters • Under direct supervision, works with and may visit existing customers to assist in investigation and resolution of collection matters • Under direct supervision, utilizes standard data analytics techniques and credit risk models to analyze historical data, forecast future credit losses, and support decision-making processes • Ensures communication with customers who have overdue balances that exceeds a specified amount threshold, fostering positive relationships and resolving outstanding issues Grade Descriptor • Requires expanded conceptual knowledge and experience in own discipline • Grows knowledge of the company, processes and customers • Performs structured work assignments related to discipline • Uses existing policies, procedures or instructions to solve routine or standard problems • Receives supervision and direction from more senior level roles • Impacts quality of own work and the work of others on the team; works within guidelines and policies • Explains factual information of limited complexity to others in straightforward situations Is this the job for you? We would love to hear from you! Please apply directly to the role and we will get in touch with you.

Collections: Collect the maximum amount of overdue funds from customers using various methods, particularly phone calls and emails. Reconciliation & Dispute Management: Identify reconciliation differences...

Lead daily operations of the collections team by monitoring performance metrics, managing escalated customer issues, and providing training and mentoring to ensure compliance and enhance team effectiveness in a customer-focused environment.

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company. We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a “Title” to our “Department” team in “Location”! Please replace “Title”, “Department”, and “Location” with the correct information and format them in bold. IMPORTANT: If the role is Remote but open to just one country (example: Portugal - Remote), add the following sentence: We are hiring a Title in our Department area in Portugal! This is a Remote – Portugal position, meaning you can work from anywhere within the country. Please note that this role is only open to candidates in Portugal. + Team overview (Hiring Managers will be responsible for writing this). Example: This role is to join the Italian B2B team, responsible for managing a key portfolio of our largest potential clients. As a B2B Sales Manager, you will be expected to bring in significant new business to Wellhub, managing complex negotiations as well as supporting other members of the team with their accounts. The position will work closely with the team leaders to refine and improve business development strategy in Italy and strengthen our approach. This is a great opportunity to join a growing team in a market that is really gaining momentum on B2B sales and excited to have a game-changer candidate to take them to the next level. YOUR IMPACT Limit this section to 6-8 bullet points. Keyword suggestions: lead / drive / own / establish / ensure / collaborate closely with / partner with Remember to add the last suggested bullet point to ALL roles - Engage prospects and identify clients to contact via phone, e-mail, and other creative channels. - Collaborate with the business development team and educate them on the details of opportunities. - Manage expectations and overcome objections. - Achieve or exceed monthly sales goals. - Demonstrate the value of Wellhub by educating companies on the importance of our company's mission. - Become the “go-to” person regarding new and existing target industries across multiple sectors and geographies. - Continually seek and take advantage of opportunities to network with clients at industry events. - Roll up your sleeves and help when needed. - (Add this last bullet point to ALL roles). Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness. WHO YOU ARE Limit this section to 6-8 bullet points. Try to make each bullet describe a person and not just a requirement. For example, “A dynamic leader with 5 years management experience” not “5 years management experience”. Keyword suggestions: - have: expertise in/ extensive experience in / familiarity with / expert knowledge / ability to / prior work experience / solid in-depth knowledge / fluency in / deep understanding of / eagerness to embrace. - be: able to / curious about / willingness to - ( “a minimum of X years" or "at least X years" or "X years +") - required in US and EU - A true team player who loves working towards both team and individual goals with at least 0-3 years experience in business development, sales, corporate relationship management, or account management. - You have the ability to work both autonomously and collaborate in a team environment - A self-starter who can multi-task and adapt to a fast-growing organization - You enjoy working on multiple priorities and projects - A strong communicator both written and verbal - You are tenacious and goal-oriented We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in X and YZ are mandatory requirements (change this last sentence according to core requirements of the role). WHAT WE OFFER YOU With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. In New York, California, Colorado, Massachusetts, and Washington, the annual base salary range for this role is $[Minimum/80% of range] - $[midpoint]. The base salary range for other locations may vary. Actual base salary will be dependent on geographic location, relevant experience, skills, qualifications and/or other job-related factors. [Include this last sentence for G2+ roles only - Do NOT include this red text in actual posting] In addition to base salary, this role is eligible to participate in either our annual bonus plan or a sales incentive plan, and our performance-based stock option program. Our benefits include: WELLHUB: Free Gold-level membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you. HEALTHCARE: Health, dental, and vision insurance. Access to telehealth, care concierge, and an Employee Assistance Program. FINANCIAL WELLNESS: Plan for your future with 401(k) match, short-term and long-term disability, and life insurance. FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home. If the role offers flexible location (meaning the role is open to more states and not just one location, add this following paragraph and adjust it to your needs: - Our US HQ is in New York City. We are currently set up to hire in California, Colorado, Connecticut, Florida, Georgia, Illinois, Massachusetts, Missouri, North Carolina, New Jersey, New Hampshire, New York, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin. (Delete this for CX roles) FLEXIBLE SCHEDULE: Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines. PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive a minimum of 25 days PTO per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!) PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer up to 12 weeks 100% paid parental leave to all new parents. For parents giving birth, we offer up to 18 weeks paid leave and a ramp-back period to return part-time while you get settled. CAREER GROWTH: Access world-class platforms, participate in interactive sessions, build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success. CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn! (Include only for sales jobs) Wellhub was named a Top Sales Team of 2025! This is a recognition of the collaboration and impact we create together every day. Ready to be part of a team that’s making a real difference? Read more about the award here. Diversity, Equity, and Belonging at Wellhub We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. At Wellhub, we welcome and celebrate your authentic self. Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here. See below for the annual base salary range for this role, which applies to New York, California, Colorado, Massachusetts and Washington. The base salary range for other locations may vary. Actual base salary will be dependent on geographic location, relevant experience, skills, qualifications and/or other job-related factors. In addition to base salary, this role may also be eligible to participate in either our annual bonus plan or a sales incentive plan, and our performance-based stock option program. Annual Base Salary Range $1—$5 USD