Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality. Why should you join Diebold Nixdorf? Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability. –Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. ** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes** We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations

• Entwicklung & Umsetzung von Service-Prozessen • Erstellung von Service-Descriptions und Onboarding-Prozessen • Verantwortlich für Service-Onboarding und Transition unserer Kunden • Kontinuierliche Service-Optimierung • Standardisierung von Service-Onboarding und Automatisierung • Schnittstelle für Kundenanfragen bei Kundenterminen • Nutzung von Kundenfeedback für Optimierungen

• Do you enjoy performing software installations on-site at customer sites and instructing and advising users? • As a Professional Service Engineer (PLC programming), you are responsible for commissioning our software after a successful sale and are the primary on-site contact for our customers. • You install and configure our standard software at the customer’s site or remotely. • You are responsible for integrating all common automation systems with our software platform. • Providing subsequent instruction and training for administrators and end users is also part of your responsibilities. • In addition, you support our users with challenging questions, analyze faults, and work with them to develop shared structures and solutions.

Join Our Winning Team as a Field Service Director – West When was the last time you bragged about where you work? At CARFAX, we do it every day. Why? Because we’re proud to work for a company with a strong mission and trusted brand. We’re proud to work with people who care about what they do and work hard every day to deliver their best. And just announced, the return of the 4-day work week from Memorial Day through Labor Day! We’ve created the type of company culture where the term, “work- hard play- hard” isn’t just a catchy saying, it’s part of the #CARFAXdifference! The Field Service Director will be responsible for the development, training, and management of a remote Account Management team located in the West region. This team manages dealer accounts and drives revenue growth within existing dealer business. If you are a senior account management leader that takes pride in always being at the top of your game and would like to put that passion to work at a company of all-stars, we would like to hear from you. As a Field Service Director, you will: - Lead, Train, Develop and Recruit Regional Account Managers in your assigned territory - Develop appropriate metrics to measure your team’s effectiveness in consumer and dealer usage, consumer branding, and dealer retention - Work with clients and partners to provide new dealer product offerings - Develop and train staff for increasing job responsibilities and productivity - Collaborate with leaders across the business to identify strategies to achieve sales and account management goals and uncover new, high value opportunities To be considered for this role, you will need: - 8+ years of experience managing a field- based team - Direct, field sales or account management experience required; automotive industry experience is a plus - Experience establishing strong client partnerships - Strong communication and polished presentation skills - Excellent consulting and negotiation skills - Goal oriented and results focused with the ability to work independently - Enthusiastic, highly motivated individuals with a serious work ethic are required - Excellent Microsoft Excel and proficient Salesforce.com skills - Excellent planning and follow up skills What’s in it for you: - Competitive compensation, benefits and generous time-off policies - 4-Day summer work weeks and a winter holiday break - 401(k) - Annual bonus program - For a comprehensive list of benefits, please visit our website: https://jobs.jobvite.com/carfax/p/benefits Don’t just take our word for it: - 10X Virginia Business Best Places to Work - 9X Washingtonian Great Places to Work - 10X Washington Post Top Workplace - 3X St. Louis Post-Dispatch Best Places to Work The anticipated base salary range for this position is $140,000 to $160,000 annually. Final base salary for this role will be based on geographical location as well as experience and qualifications. In addition, this role is eligible for performance-based commissions.