Who We Are Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There has never been a more exciting time to get on board, so read on to learn more and apply today! Who We Want As a Machine Learning Platform Engineer at Arrive Logistics, you will play a key role in maintaining and expanding Arrive's ML platform and product capabilities. This role requires driving and contributing to crucial roadmap projects while ensuring quality, maintainability and functionality. These initiatives may vary from serving models scalably to building ML-powered products focused on maximizing profit. What You'll Do - Design, build, and maintain scalable ML systems and infrastructure using Python, Postgres, and Elasticsearch. - Partner closely with other Machine Learning Engineers, Product Managers, Data Scientists, Data Engineers, and Product Engineers to ensure the successful delivery of strategic and roadmap initiatives - Own systems throughout the software development lifecycle, from design to development, deployment and monitoring. - Maintain and improve performance of existing data systems and processes while balancing maintainability, observability and readability. - Demonstrate a deep sense of ownership by developing a thorough understanding of a domain. At the same time, you must be able to explain the behavior of and contribute to code bases that may be outside your domain. - Proactively propose solutions to gaps in process, technology, software design and architecture - Provide rigorous and detailed code reviews that uphold team standards, testing and software design best practices - Foster a culture of constant improvement and growth, engineering excellence, humility, positivity and curiosity. Take a lead role in making our two days in the office productive and engaging, fostering face-to-face mentorship and collaborative whiteboarding sessions. Qualifications - Bachelor’s degree in Computer Science, Engineering, or a related field or equivalent professional experience. - 3+ years of experience with ML ops (features stores, model registries and auto ML), model serving and optimization. - 3+ years of experience with Python and building highly scalable backend services - Experience with frameworks like Sklearn, Pandas and Numpy. Plus if Huggingface, Tensorflow, Pytorch experience. - 2+ years of experience with relational databases - 2+ years of experience designing maintainable and scalable systems - System design experience with a focus on loosely coupled, distributed systems, microservices and event-driven architectures - Experience developing cloud-native dockerized applications in Kubernetes - Experience working with online experimentation and platforms like Statsig - Understanding of both traditional machine learning and deep neural networks - Strong communication skills with the ability to articulate, diagram and document complex ML or engineering concepts. - Strong analytical, problem-solving, decision-making, and interpersonal skills. - Strong project management and organizational skills with experience identifying project milestones to ensure timely project delivery - You are a self-starter who can deliver projects independently, yet you also thrive in collaborative environments. You recognize the value of diverse perspectives in developing optimal solutions and consistently demonstrate a willingness to support colleagues as a strong team player. - You approach software engineering as a craft, balancing the pursuit of clean, maintainable code with the demands of a fast-moving, dynamic business environment. You collaborate effectively with product managers and leadership to choose development paths that minimize technical debt while ensuring the timely delivery of high-quality products. While you have a strong drive for innovation, you also recognize the critical need to stabilize and harden existing products and services. - You believe that while remote work is functional, in-person collaboration is where the "magic" happens. You are excited to help shape the energy of our physical workspace. - You take initiative to go beyond current responsibilities and actively seek new challenges. - You are passionate about building high impact ML and data driven products. The Perks of Working With Us - Take advantage of our benefits including monthly grocery vouchers, vacation days, savings fund, medical insurance (including dental and vision plans) and more. - Leave the suit and tie at home; our dress code is casual. - Enjoy office wide engagement activities, team events, happy hours and more! - Work in our new Guadalajara office located in Torre 1500 (Av. Americas 1254) within the plaza, you'll find cafes and a wide variety of local restaurants. - Start your morning with free coffee! - Maximize your wellness with free counseling sessions through our Employee Assistance Program - Get paid to work with your friends through our Referral Program!

• Build production AI agents and services • Develop reusable AI components and workflows • Prototype and productionize AI use cases • Support development teams on AI implementations • Collaborate with Compliance and ARX PS teams • Co-own AI workflow environments (e.g., n8n) with DevOps • Contribute to AI pattern development alongside AI Platform Architect • Maintain reference implementations • Improve AI reliability and observability • Design and implement Retrieval-Augmented Generation (RAG) pipelines • Implement prompt management, versioning, and evaluation tooling • Establish AI observability, monitoring, and cost tracking practices

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! Build AI that matters. At Accenture Federal Services (AFS), we turn GenAI from demos into operational capabilities that millions rely on. We ship production GenAI apps for confidential federal programs across defense, national security, public safety, civilian, and military health where reliability, privacy, and safety aren’t optional. AFS is a technology company within global Accenture and a Glassdoor Top 100 Best Place to Work. You’ll join a collaborative, caring community that invests in your growth through hands‑on experience, certifications, and industry training. We ship in weeks, not quarters, and measure success by latency, reliability, safety, and cost. Confidentiality matters: We don’t disclose program details on public postings. If you advance, we’ll share specifics as appropriate during the process. Role Overview - Operationalize LLM/RAG: Stand up and harden AI services (cloud or on‑prem) that ground responses in mission data with low hallucination rates. - Guardrails & governance: Implement prompt/version management, policy‑based filtering, role‑based access, audit trails, and safety checks aligned to federal guidelines. - Observability & SRE for AI: Define SLIs/SLOs (quality, latency, safety, cost), instrument metrics, run on‑call, lead postmortems, and reduce MTTR. - Performance & cost engineering: Optimize p95 latency with caching/batching/autoscaling; meter usage and apply FinOps to keep token/spend within targets. - Reusable platform components: Ship SDKs, CI/CD templates, and Terraform/IaC modules that accelerate multiple mission teams not one‑off projects. - Applied theory (where it matters): Use IR metrics (e.g., NDCG) to improve retrieval quality; apply queueing/control principles to hit latency SLOs; run offline/online evals for helpfulness, safety, and factuality. What you won’t do: Train or invent new foundation models; deliver academic research. Your focus is making best‑in‑class models work flawlessly in production. You’ll Thrive Here If You - Own production systems end‑to‑end: Integration → deployment → observability → incident response. - Are strong in Python - Have experience with retrieval/vector search (e.g., pgvector/Milvus/OpenSearch) and grounding AI in enterprise data. - Think in SLOs and dashboards; you improve reliability, latency, safety, and cost with data. - Communicate clearly with engineers, PMs, and security stakeholders especially in compliance‑heavy environments. - Must be a US Citizen Nice to Have - Experience integrating leading cloud AI services or on‑prem inference stacks Background in evaluation/safety testing or A/B experimentation for AI experiences. - FinOps for AI: metering, budgets, and optimization strategies for usage and spend. - Prior work in regulated/secure environments (e.g., FedRAMP‑like controls, ATO processes) with fast shipping. - Contributions to internal frameworks or open‑source tooling; mentorship of engineers. - Advanced degree welcome but not required high‑impact delivery matters most. As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply. The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is: $100,200—$203,400 USD What We Believe As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement. Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women. Requesting An Accommodation Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! Build AI that matters. At Accenture Federal Services (AFS), we turn GenAI from demos into operational capabilities that millions rely on. We ship production GenAI apps for confidential federal programs across defense, national security, public safety, civilian, and military health where reliability, privacy, and safety aren’t optional. AFS is a technology company within global Accenture and a Glassdoor Top 100 Best Place to Work. You’ll join a collaborative, caring community that invests in your growth through hands‑on experience, certifications, and industry training. We ship in weeks, not quarters, and measure success by latency, reliability, safety, and cost. Confidentiality matters: We don’t disclose program details on public postings. If you advance, we’ll share specifics as appropriate during the process. Role Overview - Operationalize LLM/RAG: Stand up and harden AI services (cloud or on‑prem) that ground responses in mission data with low hallucination rates. - Guardrails & governance: Implement prompt/version management, policy‑based filtering, role‑based access, audit trails, and safety checks aligned to federal guidelines. - Observability & SRE for AI: Define SLIs/SLOs (quality, latency, safety, cost), instrument metrics, run on‑call, lead postmortems, and reduce MTTR. - Performance & cost engineering: Optimize p95 latency with caching/batching/autoscaling; meter usage and apply FinOps to keep token/spend within targets. - Reusable platform components: Ship SDKs, CI/CD templates, and Terraform/IaC modules that accelerate multiple mission teams not one‑off projects. - Applied theory (where it matters): Use IR metrics (e.g., NDCG) to improve retrieval quality; apply queueing/control principles to hit latency SLOs; run offline/online evals for helpfulness, safety, and factuality. What you won’t do: Train or invent new foundation models; deliver academic research. Your focus is making best‑in‑class models work flawlessly in production. You’ll Thrive Here If You - Own production systems end‑to‑end: Integration → deployment → observability → incident response. - Are strong in Python - Have experience with retrieval/vector search (e.g., pgvector/Milvus/OpenSearch) and grounding AI in enterprise data. - Think in SLOs and dashboards; you improve reliability, latency, safety, and cost with data. - Communicate clearly with engineers, PMs, and security stakeholders especially in compliance‑heavy environments. - Must be a US Citizen Nice to Have - Experience integrating leading cloud AI services or on‑prem inference stacks Background in evaluation/safety testing or A/B experimentation for AI experiences. - FinOps for AI: metering, budgets, and optimization strategies for usage and spend. - Prior work in regulated/secure environments (e.g., FedRAMP‑like controls, ATO processes) with fast shipping. - Contributions to internal frameworks or open‑source tooling; mentorship of engineers. - Advanced degree welcome but not required high‑impact delivery matters most. As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply. The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is: $100,200—$203,400 USD What We Believe As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement. Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women. Requesting An Accommodation Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.