Job Closed
This listing is no longer active.
Tempus is advancing data-driven precision medicine with the practical application of AI in healthcare. It’s About Time.
Director, Commercial Connectivity Partnerships
Location
California + 4 moreAll locations: California | Illinois | New York | Massachusetts | Wisconsin
Posted
58 days ago
Salary
$150K - $200K / year
Seniority
Lead
Job Description
Director, Commercial Connectivity Partnerships
Tempus AI
• Be the main point of contact regarding customer technology and connectivity requests. • Understand Tempus EHR integration strategy and capabilities and facilitate customer expectations within the context of scoping and delivering an EHR integration project. • Shepherd the account integration opportunity through any required contracting and site EHR IT approval & prioritization process. • Develop hand-off plans to the Connectivity technical implementation team and assist with account issue escalation throughout the project. • Maintain technical account relationships with connected accounts. • Discover and understand the account’s target workflow and collaborate with the Tempus Connectivity technical team on client specific configurations. • Create Executive Level Presentations: Build clear, informative presentations to summarize team’s key initiatives, KPI performance, and strategic direction for client and internal stakeholders. • Collaborate Across Teams: Work with internal and external stakeholders to ensure we are working as one team to meet our strategic initiatives. • Effective Communication + Follow up: Provide effective and timely communication and follow up with client partners to facilitate business objectives, contract execution, and outcomes to KPIs. • Track KPI Performance: Monitor performance of identified solutions at the client site to ensure a successful implementation of key workstreams, including establishing benchmarks/goals to clearly measure progress, and hold teams accountable to achieving the KPIs.
Job Requirements
- 10+ years of experience in customer-facing roles of sales, strategy, consulting, product development, business development, or other applicable fields
- Understanding and demonstrated familiarity of EHR integration and technologies
- Excellent communication and time management skill sets
- Relationship driven and a key collaborator across teams
- Bias toward action and constantly identifying actionable solutions that meet customer needs
- Self-motivated, able to work independently and possess strong organization and time management skills
- Ability to collaborate across multiple teams, from different USA time zones, and create a positive work environment
- Willingness to travel to customer sites, industry conferences, and quarterly in-person business review meetings (est. 40% travel on average)
Benefits
- incentive compensation
- restricted stock units
- medical and other benefits
Related Guides
Related Job Pages
More Account Manager Jobs
• Serve as a trusted clinical and strategic resource for Insightec’s hospital and physician customers • Support the long-term success of MRgFUS programs by fostering strong clinical relationships • Align with institutional goals and ensure excellent patient outcomes • Develop, implement, and sustain MRgFUS programs • Lead internal account teams through influence and coordination • Monitor program implementation and share insights
Partnerships
Stealth StartupWe are a community to assist Founders, Recruiters & Job Seekers to connect for Startup focused Initiatives.
• Research prospective clients ahead of discovery calls to explore how our services can support client goals. • Meeting with prospective clients—typically founders, operators, or clinicians—and guiding them through how they can set up their practices compliantly. • Helping clients get clarity on what they need to launch and scale—and showing them how we can get them there. • Evaluate client needs and offer solutions as to how we can help them stay compliant, while scaling their businesses. • Outline partnership terms with prospective clients, aligning on our scope of work, pricing, and timelines. • Close deals efficiently by addressing key concerns, confirming next steps, and setting clients up for a smooth onboarding experience. • Maintaining strong client-relationships through frequent touchpoints to provide ongoing support and ensure client satisfaction.
• Build and execute a referral partnership strategy • Research and create lists of potential partners. Focus on those with the highest ROI. • Establish relations with potential partners • Help partners nurture leads • Create partner materials (such as pitch decks) and assist partners by co-pitching the solution together • Present and explain Messapps services to partners and leads • Assist partners in converting leads to clients
• Serve as the lead point of contact for all customer account management matters • Communicating with clients to understand their needs and explain product value • Collaborating with internal departments to facilitate client need fulfillment • Build and maintain strong, long-lasting client relationships • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors • Ensure standards of client success remain within integrity • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis • Responsible for working with the Onboarding team to ensure a clean pass off from onboarding to beginning services
