Creating tools that drive transparency and gorwth in the restaurant industry
Account Manager
Location
United States
Posted
58 days ago
Salary
0
Seniority
Senior
Job Description
Account Manager
Dineline
• Serve as the lead point of contact for all customer account management matters • Communicating with clients to understand their needs and explain product value • Collaborating with internal departments to facilitate client need fulfillment • Build and maintain strong, long-lasting client relationships • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors • Ensure standards of client success remain within integrity • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis • Responsible for working with the Onboarding team to ensure a clean pass off from onboarding to beginning services
Job Requirements
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
- Excellent listening, negotiation and presentation abilities
- Excellent sales and customer service skills
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Strong verbal and written communication skills in English
- Willingness to work during Pacific Standard Time hours (8am - 5pm PST daily)
Benefits
- Coaching and training provided
- Strong collaborative environment
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