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Dineline

Creating tools that drive transparency and gorwth in the restaurant industry

Account Manager

Account ManagerSalesFull TimeRemoteSeniorTeam 11-50Since 2015H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

58 days ago

Salary

0

Seniority

Senior

English

Job Description

Account Manager

Dineline

• Serve as the lead point of contact for all customer account management matters • Communicating with clients to understand their needs and explain product value • Collaborating with internal departments to facilitate client need fulfillment • Build and maintain strong, long-lasting client relationships • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors • Ensure standards of client success remain within integrity • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis • Responsible for working with the Onboarding team to ensure a clean pass off from onboarding to beginning services

Job Requirements

  • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
  • Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
  • Excellent listening, negotiation and presentation abilities
  • Excellent sales and customer service skills
  • Excellent organizational skills and attention to detail
  • Excellent time management skills with a proven ability to meet deadlines
  • Strong verbal and written communication skills in English
  • Willingness to work during Pacific Standard Time hours (8am - 5pm PST daily)

Benefits

  • Coaching and training provided
  • Strong collaborative environment

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