• Research prospective clients ahead of discovery calls to explore how our services can support client goals. • Meeting with prospective clients—typically founders, operators, or clinicians—and guiding them through how they can set up their practices compliantly. • Helping clients get clarity on what they need to launch and scale—and showing them how we can get them there. • Evaluate client needs and offer solutions as to how we can help them stay compliant, while scaling their businesses. • Outline partnership terms with prospective clients, aligning on our scope of work, pricing, and timelines. • Close deals efficiently by addressing key concerns, confirming next steps, and setting clients up for a smooth onboarding experience. • Maintaining strong client-relationships through frequent touchpoints to provide ongoing support and ensure client satisfaction.

• Build and execute a referral partnership strategy • Research and create lists of potential partners. Focus on those with the highest ROI. • Establish relations with potential partners • Help partners nurture leads • Create partner materials (such as pitch decks) and assist partners by co-pitching the solution together • Present and explain Messapps services to partners and leads • Assist partners in converting leads to clients

• Serve as the lead point of contact for all customer account management matters • Communicating with clients to understand their needs and explain product value • Collaborating with internal departments to facilitate client need fulfillment • Build and maintain strong, long-lasting client relationships • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors • Ensure standards of client success remain within integrity • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis • Responsible for working with the Onboarding team to ensure a clean pass off from onboarding to beginning services

• The Industry Segment Lead position is a key member of the leadership team within the Calvary Robotics sales division. • This position is responsible for leading Transportation sales and business development in North America. • This front-line role requires development and support of the Transportation sales team in lead generation, follow up and opportunity assignment. • An “Account Leader” mindset is necessary, as you will be responsible for actively pursuing and managing your own accounts as well as leading your team in achieving sales targets by generating, sustaining, and expanding business relationships and opportunities within the Transportation industry segment.