• Act as the main point of contact and manage the relationship with assigned clients • Increase client value by promoting expansion and upsell opportunities • Own communication, escalate client feedback, advocate for client internally • Drive retention and prevent client churn • Identify opportunities and manage pipeline of upsells and drive client LTV • Work closely with ad operations team to identify opportunities to improve client performance and drive upsell opportunities • Stay current on industry trends and client-specific news (acquisitions, new game launches etc…) • Provide clients with feedback and insights to improve relationships • Manage opportunities and communications via CRM • Report to Head of Commercial in China or AM lead position

What We Need Corpay is currently looking to hire a Relationship Manager lII within our Corpay division. This position falls under our Corporate Payments line of business. In this role, you will be responsible for the overall management of a book of assigned accounts based in regional states, focused on Corpay and our Corpay corporate payment products. The Relationship Manager is accountable for the maintenance, growth and increased profitability of existing business, the cross-selling of new business, renewals and the strategic direction of assigned accounts. You will report directly to Vice President of Sales and regularly collaborate with Corpay field sales team. How We Work As a Relationship Manager, Corpay will set you up for success by providing: - Full, office set up - Company-issued equipment + remote access - Formal, hands-on training Role Responsibilities The responsibilities of the role will include: - Strategically Consultative Advisor: retain portfolio base at 100% and secure cross sell of Corpay product and service - Establishing and maintaining strong relationships with all levels and key personnel within the client’s companies; ensure Corpay has senior management contacts - Demonstrating marketing and technical expertise through: Client assessment of approach, resources, and contacts as needed to complete RFP's and ensure clients are satisfied with Corpay products and services - Coordinating and influencing superior customer service delivery by developing and maintaining strong intercompany relationships. - Liaising with internal departments using superior communication skills to ensure the assigned client’s needs are satisfied by raising and resolving areas of concern and ensuring all are aware of changes within clients. - Developing and monitoring client financial performance including renewal planning, negotiation and profitability levels - leading quarterly business reviews, best practices, industry information and new business at client site visits - Providing feedback to management on market trends as represented by our clients - Maintaining a high level of FinTech and payment processing knowledge as well as client’s industry - Growing existing programs by understanding existing procedures and uncover where efficiencies can be made - Creating and maintaining a collaborative team of internal & external stakeholders to drive customer spend (Account Management, Sales, Finance, Accounts Payable, implementation, project management and IT teams) Qualifications & Skills - 3-5 years of in FinTech or payment processing. - Experience in dealing with clients directly. - Confident, self-motivated individual with 1+ client management or sales experience handling complex clients maintaining positive relationships - Strategic thinker and ability to understand various client’s businesses, technology and financials - Strong data analytics experience with data analysis; ability to diagnose, strategize growth of existing portfolio - An excellent communicator with good presentation skills with proven track record of establishing & maintaining relationships at C level - A team player with superior organization and multi-tasking skills that can define, structure and prioritize work and influence internal stakeholders and most of all, the desire to learn and succeed. - Enjoys a fast-paced, entrepreneurial environment and processes strong negotiation skills - Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) and Salesforce.com Benefits & Perks - Medical, Dental & Vision benefits available the 1st month after hire - Automatic enrollment into our 401k plan (subject to eligibility requirements) - Virtual fitness classes offered company-wide - Robust PTO offerings including major holidays, vacation, sick, personal, &volunteer time - Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) - Philanthropic support with both local and national organizations - Fun culture with company-wide contests and prizes Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency Pay Transparency - This salary range is provided for locations which require such disclosure. Where a position or applicant may fall in a particular wage range depends on a number of factors including but not limited to skill sets, experience training licenses and certifications (if applicable), and other business and organization needs. The disclosed range has not been adjusted for the applicable geographic markets. At Corpay it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions depend on the facts and circumstances of each case. The estimate of the minimum and maximum salary range is $75,000 - $100,000. - For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEOC and Pay Transparency. #LI-CB1 #LI-Remote

Position: Market Manager The role of the Market Manager is key to operational performance and market outcomes. The Market Manager will be responsible for the day-to-day operations of the Market. In collaboration with the Market Physician Executive, the Market Manage will oversee all aspects of the people, process and systems that support the delivery of care, growth, and talent for the Market. Through delegated responsibility the Market Manager will be responsible for aspects of the P&L, including administration and oversight. The Market Manager will operate in a heavily matrixed organization to help lead a profitable business segment for Monogram Health. Reporting to the Market Physician Executive and matrixed to the General Manager, the Market Manager will be charged with achieving company Organizational Key Results, Key Performance Indicators, and Financial Health of the Market. The Market Manager will work closely with Regional/Market and Centralized clinical and operations Leaders to deliver quality patient care and overall patient and staff experience. The Market Manager will represent the Market in Monthly Operating Reviews, champion change, implement strategic priorities, optimize operations, deliver results, and drive great culture. Roles and Responsibilities Administrative Oversight – 20% - Direct administrative supervision of Market Clinical and Operations team members. - Support the development and presentation of Monthly Operating Reviews. - Along with the Market Physician Executive, lead daily, weekly and monthly meetings with the Market, Region, and - Enterprise. - Develop reports, data analysis, root cause on Market KPIs and Trends to guide Market Performance. - Function as primary lead for Clinical Operations, between Market, Region, and Centralized cross functional stakeholders. Growth – 25% - Responsible for new patient engagement and established patient disengagement to drive growth targets. - Collaborate with Call Center, Marketing, Provider Engagement, Community Outreach Leaders to deliver on growth plans and strategies. - Engage with strategic practices and partners in Market, as needed. - Accountable for patient experience (NPS), service recovery (grievances and complaints) and retention. Operational Performance – 25% - Working closely with Market Physician Executive, Regional, Medical Economics and Finance Leaders, monitor key operational metrics and P&L, leveraging resources and dashboards for performance oversight. - Management and oversight for scheduling system, processes, and performance. - Accountable for staff capacity, productivity, and quality in visit cadence, against model of care. - Drives prioritization of risk visit frequency for highest risk and opportunity patients, to include Clinical Intervention - Pathways, Admission/Readmission Risk, High Utilizers and Disengagement. - Responsible for performance outcomes and deliver of Patient and Provider facing evidence-based Care Plans. - In collaboration with the Market Physician Executive and Clinical Operations, ensures the integrity, timelines, and quality of - Clinical Documentation in Monogram Health’s EMRs. - Manage, monitor, and report compliance risks/issues/concerns of the Market, Staff and Delivery of Care. People Management – 25% - Day-to-day delegated supervision of Advance Practice Providers, Registered Nurses, Social Workers, and Market - Administrative Coordinators. - Performance Management, coaching and development through skip level and regular 1:1 with team members. - Support talent acquisition, interviewing and hiring of clinical and operations team members. - Onboard, train and support the development path for field-based team members. - Manage staffing against Budget, which includes work force planning and work force management. - In coordination with the Market Physician Executive, lead, and host bi-annual in-person team building and facilitated - learning sessions. Miscellaneous - <5% - Other duties as assigned. Position Requirements - This position is remote but may require 25% of travel within their given market. - Experience managing a high-risk patient population and leading clinical staff in care management, managed care, and or/or home health environment are preferred. - Experience supervising nurses, nurse practitioners, and social workers. - Experience partnering with physicians to drive results. - Proven accountability for performance and driving results. - Ability to multi-task and manage a large volume of concurrent priorities. - Comfortable using, interpreting and drawing conclusions from large data sets. - Excellent verbal, written, and visual communication skills. - Proficient with Microsoft Office Suite (Word, Excel, Power Point, etc.) - Electronic Medical Record (EMR)/Care Management Platform experience required. - BS/BA or equivalent experience required, MBA, MHA, or similar degree a plus. - 3+ years previous experience working in Managed Care or Delegated Risk Partnerships. Benefits - Opportunity to work in a dynamic, fast-paced and innovative value-based provider organization that is transforming the delivery of kidney care. - Competitive salary and opportunity to participate in the company’s bonus program. - Comprehensive medical, dental, vision and life insurance. - Flexible paid leave and vacation policy. - 401(k) plan with matching contributions. About Monogram Health Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person’s health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders. Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient’s healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home. Monogram Health’s personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the health care continuum. Monogram Health is based in Nashville, Tennessee, operates throughout 37 states, and is privately held by Frist Cressey Ventures, Norwest Venture Partners, TPG Capital, as well as other leading strategic and financial investors. To learn more about Monogram Health, ranked by Inc. Magazine as 2024’s No. 3 fastest growing private company in the United States, please visit here.

• Call 4 Health is seeking an experienced and proactive Account Manager, GPO Account to support and grow one of our key client relationships within the Group Purchasing Organization (GPO) space. • This role will focus on managing the day-to-day relationship for one primary GPO account while helping expand visibility and opportunities across the account’s broader member network. • This individual will be responsible for navigating the account structure, building relationships, opening doors to additional opportunities within the existing account network, developing presentations and outreach materials, supporting email campaign efforts, maintaining account activity in HubSpot, and keeping the account organized and moving forward. • Build and maintain strong working relationships with key contacts across the client network. • Keep account activity organized, documented, and moving forward in a timely manner. • Identify opportunities to expand Call 4 Health’s presence within the account by opening doors to additional member accounts and internal contacts. • Support outreach efforts within the existing client ecosystem to generate interest in Call 4 Health’s services. • Work closely with sales leadership and internal teams to help move opportunities forward within the assigned account. • Help position Call 4 Health’s capabilities in a clear, professional, and organized way to prospective contacts within the network.