Signature Certified Receptionist Department: Contact Center Employment Type: Full Time Location: Remote - USA Compensation: $16.00 / hour Description Do you love talking to people? Thrive in a fast-paced environment? Have a knack for making someone’s day better just by answering the phone? If so, we want YOU on our Signature Service Team! At PATLive, we’re not just answering calls—we’re delivering exceptional experiences. As a Signature Certified Receptionist, you’ll work on a dedicated team for a select group of customers who have purchased our most premium service offering. Together with your teammates, you'll be the friendly voice behind these businesses, helping their customers feel heard, valued, and supported. We currently prefer candidates from Florida, Georgia, North Carolina, Tennessee, and Texas for existing job opportunities. Key Responsibilities What You’ll Do: - Answer incoming calls with warmth and professionalism - Represent a variety of businesses across industries - Navigate cloud-based tools and multiple screens with ease - Type detailed, error-free messages - Be a reliable, upbeat team player who thrives independently Shift: - 11:00 AM – 8:00 PM EST Signature Service Hours: Monday–Friday, 8:00 AM – 8:00 PM EST Skills, Knowledge and Expertise What We’re Looking For: - At least 12 months of experience in administrative assistant, receptionist, front desk, clerical, or call center roles - Strong written and verbal communication skills - Tech-savvy and able to troubleshoot minor issues - Self-motivated, dependable, and detail-oriented Work-From-Home Requirements: - USB headset with microphone - Keyboard and mouse - Hardwired internet (20 Mbps down / 5 Mbps up) - Quiet, distraction-free workspace We’ll provide a dual-monitor computer before your start date! Benefits Pay: - $16/hour Why You’ll Love It Here: - Be part of a supportive, people-first team - Make a real impact with every call - Enjoy the flexibility and comfort of working from home - Grow your skills in a dynamic, tech-forward environment - Remote Work Flexibility: Enjoy the convenience and comfort of working from your home. - Comprehensive Paid Training: Receive thorough training to ensure your success in the role. Benefits - Robust Benefits Package: - Medical, Dental, and Vision Insurance - Life Insurance - Supplemental Benefits - 401K Retirement Savings Plan - Paid Time Off: Benefit from paid holidays and paid time off. Ready to bring your voice, personality, and professionalism to a team that values you? Apply now and become a Signature Certified Receptionist at PATLive! We currently prefer candidates from Florida, Georgia, North Carolina, Tennessee, and Texas for existing job opportunities. Any hire for this position must consent to a required photo release authorizing PATLive to provide their image to clients for introductory and engagement purposes.

• Mentor undergraduate students through the full research process, from topic selection and study design to execution and final deliverables • Guide students in developing feasible, high-quality research questions aligned with their academic and career goals • Provide structured feedback on research plans, data interpretation, and written research drafts • Help students understand research standards and discipline-specific expectations • Support students pursuing outcomes such as academic papers, posters, or journal submissions, depending on program scope • Track progress against defined milestones and timelines to ensure consistent forward momentum

• Legal Advisory Support: Assist in handling requests from various areas (Finance, Tax, HR, etc.). • Document Drafting: Support the drafting and review of routine and low-complexity legal documents, such as bonus agreements and contract drafts. • Legal Research: Conduct in-depth research in doctrine, case law, and academic articles to support the team's advisory work. • Partnership Management: Assist in organizing and monitoring strategic partnership agreements. • Mobility Support: Assist with legal processes related to employee transfers between countries (especially Brazil, the U.S., and Canada). • Organization and Tracking: Ensure the team's email flow and activities are up to date, demonstrating a strong sense of priority and urgency.

• Make outbound calls to guide potential clients through legal intake. • Follow up after attorney responses to encourage client engagement. • Handle inbound inquiries and listen actively to client concerns. • Record accurate client and case information in our CRM. • Meet daily and weekly call and conversion goals. • Represent LegalMatch clearly, professionally, and empathetically. • Manage objections and rejections with professionalism. • Participate in coaching and apply feedback actively. • Collaborate with teammates to improve service delivery. • Report any blockers or availability issues promptly.