PATLive

Role Description PATLive is seeking skilled and personable individuals for a remote role handling incoming calls for the Florida Department of State, Division of Corporations. This position requires excellent customer service skills and a professional phone presence. If you're looking for a remote opportunity with a reputable company, we encourage you to apply. We currently prefer candidates from Florida, Georgia, North Carolina, Tennessee, and Texas for existing job opportunities. Qualifications - Exceptional Communication: You possess excellent interpersonal skills, demonstrating friendliness and patience in a fast-paced, high-volume call environment. - Full-Time Availability: You are available to work a consistent Monday through Friday schedule, 8:00 AM to 5:00 PM EST. - Technical Proficiency: You are comfortable using computers and navigating software applications. - Required Equipment: A high-quality wired headset, keyboard, and mouse are required for optimal performance. - Dedicated Workspace: You have a quiet, distraction-free home office environment. - Background Check: You are able to pass a background check. Requirements - Reliable Internet: A stable, wired internet connection to your Wi-Fi router or cable modem, with a minimum speed of 20 Mbps download and 5 Mbps upload. - Professional Equipment: A high-quality wired headset, keyboard, and mouse are required for optimal performance. - Schedule Availability: Candidates must be available to work a Monday through Friday schedule, from 8:00 AM to 5:00 PM ET. - Residency Requirement: We currently prefer candidates from Florida, Georgia, North Carolina, Tennessee, and Texas for existing job opportunities. We kindly request that individuals residing outside of these states refrain from applying. Benefits - Pay: $16 per hour (English), $17 per hour (Spanish) - Remote Work Flexibility: Enjoy the convenience and comfort of working from your home. - Comprehensive Paid Training: Receive thorough training to ensure your success in the role. - Robust Benefits Package: Medical, Dental, and Vision Insurance, Life Insurance, Supplemental Benefits, 401K Retirement Savings Plan. - Generous Time Off: Benefit from paid holidays and paid time off.

• Handle incoming calls for the Florida Department of Financial Services related to the My Safe Florida Home Program • Provide courteous, professional, and accurate assistance to callers • Deliver excellent customer service while addressing questions and concerns • Maintain a clear, confident, and professional phone presence • Communicate information effectively in a friendly and personable manner • Adhere to program guidelines, policies, and call-handling procedures

Remote Receptionist - Part Time Department: Contact Center Employment Type: Part Time Location: Remote - USA Reporting To: Contact Center Management Compensation: $14.00 / hour Description RECRUITING FRAUD WARNING: If something feels ‘phishy,’ it probably is. PATLive will never request payment nor ask for financial information during the recruitment and hiring process. Join our team as a friendly and professional Remote Receptionist and unlock a unique opportunity to serve diverse companies across multiple industries. You'll play a crucial role in our mission: helping entrepreneurs turn their dreams into reality - one conversation at a time. This may be the perfect job for you if... - Love talking to people over the phone. - Have experience in an administrative assistant, receptionist, front desk receptionist, or clerical position. - Want to work from the convenience of your own home. - Prefer a schedule that leaves your mornings free for errands, fitness, or personal time. We currently prefer candidates from Florida, Georgia, North Carolina, Tennessee, and Texas for existing job opportunities. Your Mission: (If you choose to accept) - Work in a fast-paced, high call volume environment from home, utilizing excellent people skills (friendly and patient) - Answer incoming phone calls for thousands of businesses that are located all over North America - Communicate professionally and showcase your friendly personality - Navigate cloud-based technology to handle caller interactions using multiple screens - Type detailed messages free of spelling and grammatical errors - Be a team player, reliable, and present - Work an afternoon and evening schedule Minimum Equipment Requirements: - USB plug in headset with microphone attachment - Keyboard and Mouse - Hardwired internet connection with at least 20 Mbps download / 5 Mbps upload speed - Quiet, distraction-free space in your home where you can work without being disrupted - All additional equipment provided by PATLive upon hire Your Awesome Skills - Ability to multitask - Self-motivated and highly driven - Ability to work independently - Strong written and verbal communication skills - Tech-savvy enough to troubleshoot minor computer issues - Have a can-do attitude while multitasking - Be a team player, reliable, and present - A natural "afternoon person" who hits your stride later in the day - Previous work experience at a call center is a plus We currently prefer candidates from Florida, Georgia, North Carolina, Tennessee, and Texas for existing job opportunities. We’ve Got The Perks - 100% Remote - Work from Home - Paid Training - Incentives for Bilingual Spanish Speakers - Part-time options available - Pay starts at $14 per hour and increases with promotions and tenure - Flexible scheduling - Growth opportunities

Signature Certified Receptionist Department: Contact Center Employment Type: Full Time Location: Remote - USA Compensation: $16.00 / hour Description Do you love talking to people? Thrive in a fast-paced environment? Have a knack for making someone’s day better just by answering the phone? If so, we want YOU on our Signature Service Team! At PATLive, we’re not just answering calls—we’re delivering exceptional experiences. As a Signature Certified Receptionist, you’ll work on a dedicated team for a select group of customers who have purchased our most premium service offering. Together with your teammates, you'll be the friendly voice behind these businesses, helping their customers feel heard, valued, and supported. We currently prefer candidates from Florida, Georgia, North Carolina, Tennessee, and Texas for existing job opportunities. Key Responsibilities What You’ll Do: - Answer incoming calls with warmth and professionalism - Represent a variety of businesses across industries - Navigate cloud-based tools and multiple screens with ease - Type detailed, error-free messages - Be a reliable, upbeat team player who thrives independently Shift: - 11:00 AM – 8:00 PM EST Signature Service Hours: Monday–Friday, 8:00 AM – 8:00 PM EST Skills, Knowledge and Expertise What We’re Looking For: - At least 12 months of experience in administrative assistant, receptionist, front desk, clerical, or call center roles - Strong written and verbal communication skills - Tech-savvy and able to troubleshoot minor issues - Self-motivated, dependable, and detail-oriented Work-From-Home Requirements: - USB headset with microphone - Keyboard and mouse - Hardwired internet (20 Mbps down / 5 Mbps up) - Quiet, distraction-free workspace We’ll provide a dual-monitor computer before your start date! Benefits Pay: - $16/hour Why You’ll Love It Here: - Be part of a supportive, people-first team - Make a real impact with every call - Enjoy the flexibility and comfort of working from home - Grow your skills in a dynamic, tech-forward environment - Remote Work Flexibility: Enjoy the convenience and comfort of working from your home. - Comprehensive Paid Training: Receive thorough training to ensure your success in the role. Benefits - Robust Benefits Package: - Medical, Dental, and Vision Insurance - Life Insurance - Supplemental Benefits - 401K Retirement Savings Plan - Paid Time Off: Benefit from paid holidays and paid time off. Ready to bring your voice, personality, and professionalism to a team that values you? Apply now and become a Signature Certified Receptionist at PATLive! We currently prefer candidates from Florida, Georgia, North Carolina, Tennessee, and Texas for existing job opportunities. Any hire for this position must consent to a required photo release authorizing PATLive to provide their image to clients for introductory and engagement purposes.

Remote Receptionist Department: Contact Center Employment Type: Part Time Location: Remote - USA Reporting To: Contact Center Management Compensation: $14.00 / hour Description RECRUITING FRAUD WARNING: If something feels ‘phishy,’ it probably is. PATLive will never request payment nor ask for financial information during the recruitment and hiring process. Join our team as a friendly and professional Remote Receptionist and unlock a unique opportunity to serve diverse companies across multiple industries. You'll play a crucial role in our mission: helping entrepreneurs turn their dreams into reality - one conversation at a time. This may be the perfect job for you if... - Love talking to people over the phone. - Have experience in an administrative assistant, receptionist, front desk receptionist, or clerical position. - Want to work from the convenience of your own home. - Prefer a schedule that leaves your mornings free for errands, fitness, or personal time. We currently prefer candidates from Florida, Georgia, North Carolina, Tennessee, and Texas for existing job opportunities. Your Mission: (If you choose to accept) - Work in a fast-paced, high call volume environment from home, utilizing excellent people skills (friendly and patient) - Answer incoming phone calls for thousands of businesses that are located all over North America - Communicate professionally and showcase your friendly personality - Navigate cloud-based technology to handle caller interactions using multiple screens - Type detailed messages free of spelling and grammatical errors - Be a team player, reliable, and present - Work a consistent afternoon and evening schedule Minimum Equipment Requirements: - USB plug in headset with microphone attachment - Keyboard and Mouse - Hardwired internet connection with at least 20 Mbps download / 5 Mbps upload speed - Quiet, distraction-free space in your home where you can work without being disrupted - All additional equipment provided by PATLive upon hire Your Awesome Skills - Ability to multitask - Self-motivated and highly driven - Ability to work independently - Strong written and verbal communication skills - Tech-savvy enough to troubleshoot minor computer issues - Have a can-do attitude while multitasking - Be a team player, reliable, and present - A natural "afternoon person" who hits your stride later in the day - Previous work experience at a call center is a plus We currently prefer candidates from Florida, Georgia, North Carolina, Tennessee, and Texas for existing job opportunities. We’ve Got The Perks - 100% Remote - Work from Home - Paid Training - Incentives for Bilingual Spanish Speakers - Part-time - Pay starts at $14 per hour and increases with promotions and tenure - Flexible afternoon and evening scheduling - Growth opportunities

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Do you love talking to people? Thrive in a fast-paced environment? Have a knack for making someone’s day better just by answering the phone? If so, we want YOU on our Signature Service Team! At PATLive, we’re not just answering calls—we’re delivering exceptional experiences. As a Signature Certified Receptionist, you’ll work on a dedicated team for a select group of customers who have purchased our most premium service offering. Together with your teammates, you'll be the friendly voice behind these businesses, helping their customers feel heard, valued, and supported. We currently prefer candidates from Florida, Georgia, North Carolina, Tennessee, and Texas for existing job opportunities. Key Responsibilities - Answer incoming calls with warmth and professionalism - Represent a variety of businesses across industries - Navigate cloud-based tools and multiple screens with ease - Type detailed, error-free messages - Be a reliable, upbeat team player who thrives independently Shift: 11:00 AM – 8:00 PM EST Signature Service Hours: Monday–Friday, 8:00 AM – 8:00 PM EST Qualifications - At least 12 months of experience in administrative assistant, receptionist, front desk, clerical, or call center roles - Strong written and verbal communication skills - Tech-savvy and able to troubleshoot minor issues - Self-motivated, dependable, and detail-oriented Requirements - USB headset with microphone - Keyboard and mouse - Hardwired internet (20 Mbps down / 5 Mbps up) - Quiet, distraction-free workspace We’ll provide a dual-monitor computer before your start date! Benefits - Pay: $16/hour - Be part of a supportive, people-first team - Make a real impact with every call - Enjoy the flexibility and comfort of working from home - Grow your skills in a dynamic, tech-forward environment - Remote Work Flexibility: Enjoy the convenience and comfort of working from your home. - Comprehensive Paid Training: Receive thorough training to ensure your success in the role. - Robust Benefits Package: - Medical, Dental, and Vision Insurance - Life Insurance - Supplemental Benefits - 401K Retirement Savings Plan - Paid Time Off: Benefit from paid holidays and paid time off. Ready to bring your voice, personality, and professionalism to a team that values you? Apply now and become a Signature Certified Receptionist at PATLive! We currently prefer candidates from Florida, Georgia, North Carolina, Tennessee, and Texas for existing job opportunities. Any hire for this position must consent to a required photo release authorizing PATLive to provide their image to clients for introductory and engagement purposes.