- Participate in regular check-ins and business reviews to maintain strong relationships - Develop org charts and stakeholder engagement plans to navigate customer organizations in coordination with the CEM - Attend the CEM-led C-Level engagements in order to remain aligned on the strategic objectives being driven by Customer Engagement - Qualify decision-making processes, criteria, and compelling events to drive deals forward - Assess pain points and business impact to position the right solutions - Drive upsell and cross-sell opportunities to expand revenue within key accounts - Support renewals and contract negotiations to maximize customer lifetime value - Work closely with your sales counterparts to demonstrate product value - Develop and present ROI and business case proposals and solution strategy for customers - Own quote preparation, pricing discussions, and deal negotiations along with your sales counterparts - Collaborate with Rev Ops and Deal Desk for contract review and approvals - Revenue growth through upsells and cross-sells - High renewal and retention rates

• Support local and regional media partners through in-market visits, demos, and trainings • Increase adoption of our platform and solutions among partner AEs • Participate in white-labeled partner meetings to support advertiser conversations • Identify expansion opportunities and support revenue growth across assigned markets • Collaborate with internal sales, account management, and operations teams • Capture partner feedback and market insights to inform internal teams

• Be the primary liaison between clients and internal teams, ensuring seamless communication and successful project execution. • Understand business needs and collaborate with team members to craft scope documents and proposals • Ensure effective sales pitch, followed by follow-through meetings and other communication channels to maintain an active pipeline leading to closed deals • Build and maintain strong relationships with assigned Accounts, hold regular discussions, and help overcome any issues that arise • Manage multiple Accounts while also identifying new business opportunities among them • Work closely with Project Managers in creating invoices for the Accounts

• You will be responsible for building, activating and scaling partnerships with professional associations, medical societies and clinical networks — including all accompanying marketing, PR and communications activities. • Centrally coordinate campaigns via associations (B2B2B: Idana → association → practices) • Develop activation measures for member practices (e.g., webinar series, best practices, case studies) • Create scalable models for lead and license acquisition through association partnerships • Work closely with Sales to optimise conversion • Track partnership performance (leads, usage, adoption) • Establish clear documentation and reporting structures • Analyse partnership performance and continuously improve results • Manage campaigns and partnerships efficiently within a small, centrally coordinated setup