• Manage IT development projects from planning to closure • Understand the business stakeholders’ main goals, find the solution for each project, manage timelines, manage customer expectations and interpret their needs to work towards a successful outcome • Report project status and/or risks to the appropriate management channels and escalate issues as necessary, according to the project work plan • Develop and maintain partnerships with third party resources, including vendors • Support collaboration with other cross functional team members, both internal and external, to successfully execute business outcomes and achieve milestones • Manage and deliver the project in accordance with determined project management approach (Agile, Waterfall, SDLC, Hybrid etc..) • Ensure all project documentation is stored on the project site • Follow compliance and security regulation policies and procedures

• Lead large transformation projects for municipalities and cities • Responsible for leading and coordinating major S/4HANA migration projects • Take on and lead larger and more complex projects with a Public Business focus • Provide technical leadership to the team on customer and partner projects in the context of S/4HANA transformations • Develop technical concepts and capture customer needs and requirements

• Manage and drive client communications throughout the entire delivery, align different client stakeholders, ensure project is delivered successfully without delay. • Work closely with clients, sales teams, and other stakeholders to ensure successful project outcomes. • Understand the client's product and business logic to recommend the best solution that addresses specific client needs. Provide strong solution and consulting services. • Take the project management role to ensure the client onboarding project runs as expected and under control. • Provide technical expertise and guidance throughout the implementation and deployment phases, to integrate with the client systems. • Work closely with product and engineering teams to ensure seamless integration of new features and technologies into existing systems. • Stay updated on financial services industry trends and emerging technologies to continuously improve our solutions and offerings. • Conduct presentations and demonstrations of proposed solutions to clients and stakeholders.

• Employs structured project management methodologies (e.g. PMI) to deliver successful business outcomes through expertly managed projects at the IT or enterprise level • Develops detailed project plans, deliverables, milestones, goals and inter/intra project dependency maps that ensure all required project work is executed completely, correctly and timely • Works with project sponsors and stakeholders to define the appropriate resource requirements in terms of skills, knowledge, availability and capacity to successfully conduct project work • Ensures that any gap is identified and addressed at the proper time within the project timeline to maximize project efficiency and efficacy • Assembles and coordinates project team members and assignments across individuals maintaining balanced workloads • Creates comprehensive communications plans that identify the level, type, format and style of communications for the project team, stakeholders, and sponsors • Utilizes standard tools (e.g. RACI) to define roles and responsibilities at all times within the project lifecycle • Prepares requests for proposals (RFPs) for external services and conducts all necessary meetings to facilitate selection • Monitors contracts and maintains regular communication with service providers • Develops proper risk management strategies that focus on risk identification and proactive response/mitigation • Ensures that issue management is comprehensive, visible and timely to minimize impact to the project • Educates team members in risk/issue management and ensure that the discipline is built into the DNA of the project team and its operations • Develops, maintains and communicates detailed project financial budgets and forecast status • Ensure project financials are managed proactively and provides visibility at required levels of the organization • Works closely with Sourcing and Vendor Management to ensure supplier engagements meet the project requirements and benefit the organization • Complies with all policies and procedures and ensure the project teams are educated and follow them • Works with IT Leadership to continuously improve project and change management processes, tools, knowledge and capability across the organization • Employs a structured change management methodology (e.g. ADKAR) to facilitate change and promote commitment to adapt to the change • Knows how to tailor this methodology to be culturally appropriate for the enterprise • Prepares for change by assessing the magnitude of change and the organization’s change readiness • Identifies pitfalls and potential points of challenge or change aversion • Develops counterstrategies to mitigate or minimize potential issues • Assesses impact to stakeholders affected by the change and regularly reviews the community for potential change fatigue • Tailors change management plans (training and orientation) to accommodate the needs of the different stakeholder groups impacted • Works with HR and other stakeholders to create a communications strategy and plan to ensure all employees are fully aware of impending changes • Creates mechanisms to de-emphasize old behaviors and encourage new desired ones • Identifies, educates and provides leadership for change agents and change advocates within the stakeholder, executive and trusted informal leaders to create employee understanding and influence successful organizational change • Performs quantitative assessment of change success and change adoption • Solicits feedback from stakeholders to determine the success of change management activities and ensure that behavioral changes align with strategic objectives